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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Date of experience: October 4, 2021
Hola, Alex,
¡Gracias por la amable reseña!
Marissa
Defensor del cliente en HostGator
Hi Alex,
Thank you for the kind review!
Marissa
Customer Advocate at HostGator
...
* HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2021
Hey Ghisela,
We would love to see what's going on. We have asked an Escalations Manager to reach out and assist.
DJ
Customer Advocate at HostGator
Date of experience: August 30, 2021
Hola Rolin,
¡Gracias por la amable reseña!
Marissa
Defensor del cliente en HostGator
Hi Rolin,
Thank you for the kind review!
Marissa
Customer Advocate at HostGator
Date of experience: April 14, 2022
Hey Pablo,
Thank you for your review!
DJ
Customer Advocate at HostGator
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Date of experience: April 14, 2022
Hey Saier,
We would love to get more information from you. We will be in contact with you soon.
DJ
Customer Advocate at HostGator
Date of experience: September 7, 2021
Hola carlos
Creemos que cada interacción debe ser personalizada. Gracias por su amable revisión.
DJ
Defensor del cliente en HostGator
Hey Carlos,
We believe every interaction should be personalized. Thank you for your kind review.
DJ
Customer Advocate at HostGator
Date of experience: September 7, 2021
Date of experience: March 8, 2022
Hey Marcelo,
Thank you for the 5 star rating!
DJ
Customer Advocate at HostGator
Great, mnxffgggghhhhhhhjklooihhggfdcvbgjkl;;ljhgfjjlljggjlkggjklkghkl;
Date of experience: August 22, 2024
Date of experience: August 12, 2024
Greatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreatgreat
Date of experience: May 4, 2022
Hey Efstathios,
Thank you for your review!
DJ
Customer Advocate at HostGator
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Date of experience: April 24, 2022
Hey Ksenia,
Thank you for your rating!
DJ
Customer Advocate at HostGator
Date of experience: March 29, 2024
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Date of experience: April 15, 2022
Hi Chathura,
Thank you for the awesome review!
Marissa
Customer Advocate at HostGator
Not bad. Not bad. Not bad. Not bad. Not bad. Not bad. Not bad. Not bad.
Cheap. My friend recommended you guys.
Date of experience: March 31, 2022
Hey Abubakar,
Thank you for your review!
DJ
Customer Advocate at HostGator
Date of experience: April 17, 2023
Date of experience: April 7, 2022
Hey Adnen,
Thank you for your review.
DJ
Customer Advocate at HostGator
Gooddddddddddddddddddddddddddddddddddddddddddddddd
He was very professional
Cheap and good
Date of experience: April 22, 2022
Date of experience: April 19, 2022
Date of experience: March 31, 2022
Hey William,
Thank you for your 5 star rating. We appreciate it.
DJ
Customer Advocate at HostGator
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Rodrigo,
We aren't too sure what this means but we are thankful for the 5 star rating! Thank you!
DJ
Customer Advocate at HostGator