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HostGator has a rating of 2.9 stars from 13,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HostGator most frequently mention domain name, new interface, and credit card problems. HostGator ranks 2nd among Web Hosting sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Date of experience: April 28, 2022
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Date of experience: April 3, 2022
Hi Charles,
Our escalations team will be in touch soon to see what we can do to help. Thank you for the review!
Marissa
Customer Advocate at HostGator
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Date of experience: April 28, 2022
Hey Sherif,
Thank you for your review!
DJ
Customer Advocate at HostGator
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Date of experience: May 2, 2022
Hey Victor,
Good to know! Thank you for your review!
DJ
Customer Advocate at HostGator
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Date of experience: September 20, 2022
Hi Joe,
Thank you for your review!
DJ
Customer Advocate at HostGator
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Date of experience: May 10, 2022
Hola Héctor,
¡Gracias por tu reseña!
DJ
Defensor del cliente en HostGator
Hey Hector,
Thank you for you review!
DJ
Customer Advocate at HostGator
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Date of experience: May 10, 2022
Hey Esteban,
Thank you for your feedback.
DJ
Customer Advocate at HostGator
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Date of experience: January 25, 2022
Hey Earnest,
Interesting review. Either way we appreciate the rating!
DJ
Customer Advocate at HostGator
HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
2002 - HostGator was founded by Brent Oxley, who was then a student at Florida Atlantic University.
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Hey Dudley,
Thank you for your review!
DJ
Customer Advocate at HostGator