HostGator

The team was exceptionally supportive, professional, and timely. They never said "NO" to any of my requests, even when they were very challenging. I would highly recommend your services to everyone!

Over the past few years I have helped several people start their journey in setting up an online presence. It started with a few non-profit organizations and then grew into developing commercial platforms. When it came down to selecting the best webhost, HostGator always proved to be the best choice. HostGator has an amazing selection of hosting plans that meet or exceed expectations. From their most basic shared hosting plan to the more advanced ProHosting options, customers will receive all of the tools needed to quickly set up a website at an affordable price. Their self-hosting and managed plans guide you through the necessary steps to build and deploy a high quality site. HostGator has a robust customer support system using chat, phone calls and email to assist customers when questions or issues arise. There are a lot of options when it comes to picking a webhost but HostGator always rises to the top when factoring in the standard features included, consistent uptime and low cost.

The price adjustments are not reasonable,and why not informing us before last year end so we inform our clients to put the adjustment on their budgets?

Some of your team support didn't know what they talking about. Get more person with experience and knowledgeable. No need to see their degree if they don't know what the problem is.

So far there has been no issues it has been a great host for my start up

Host gator is shoulders above most of the hosting sites out there. On a personal level I will entrust all of my current as well as future domains to them

Hostgator has been a great for my small business. Very easy to use and if I ever have any questions, their customer support is very quick to help. Definitely recommend!

Just overall more help with the technical side of things from support versus trying to rush us out of chat when we're looking to get something done then & there.

I love hostgator, I'd recommend it to people. Chanel is easy, I pretty much use it for my test sites, demo and once and a while I get someone who wants me to host a site. I've never had a problem and pricing is reasonable.

Thanks,
Tom

Ps I have 20 years cyber security, networking and criptung programming. Heavy into osquery mitre framework, Linux, coding. I previously worked at sophos (18 years) I specialized on their firewall and email products.

T

I had an issue with Joomla and they helped me resolve it quickly.

I love host gator. Ive been a user for a few years. Maybe 6. All my interactions are great. Imperssively so. I dont remember how i found HG in the first place. But im glad i did.

I'm not sure anymore
Ive been with your company for many years...recently I've had tons of issues and the support is very poor. Im considering moving to another hosting company

You're making it difficult to navigate my subscriptions and renewals. You send me an email about automatic renewal, but when I click on it it doesn't take me to what it's renewing. That's confusing.

The newly designed dashboard interface makes it incredibly difficult to get to the basic control panel (Cpanel). I often have to click through about 10 different things to get to what I want. This is INCREDIBLY frustrating and is causing me to reconsider my move back to hostgator.

I saw tyler on youtube explaining how to make a wordpress website and it was through hostgator, so far the service has been really good. I would recommend it.

The techs do not listen. Kept sending confirmation emails to a mail box that was not accessible. This caused our site and email to be down for 9 days.

I have used HostGator for a number of years and it has proven to be a great platform in addition they have excellent customer service unlike most hosting websites.

It appears it was a mistake to do so as I can never get anyone to solve the many problems that I have been having since joining your hosting plan. It's been a complete, miserable mess.

Did not receive password reset link after trying 3 times

Not all support staff provide suitable advice and/or are not knowledgeable on certain issues relating to hosting management

I gave you 1 star because the customer support I received today was extremely horrible. They kept me on phone for over 1 hour without solving my issue.

After hosting my website for four years on Hostgator, I discovered today that it had been infected with malware. I was told by customer service at hosthator that my web hosting account wasn't secure and that I would have to pay more if I wanted it to be secure. In the meantime, I would have to contract with a third party to have my website cleaned, then go back to hostgator to have my site restored. According to customer service, Hostgator doesn't have access to the files they host. That's why a third party must be paid.
Go with godaddy. They suck, too, but not as bad as hostgator.

My brother was a referral. Thank goodness. I just love this web company. There is a few things I would like to tell you about the Website Builder if I could.

Thanks
Kim
*******888

Time and time again I can't get into my email accounts. They just won't open after logging in. I must be on the bottom rung of the ladders for server access.

I bought a domain name and a hosting plan from Hostgator. Though it is not my usual area of expertise, I am trying to build up my website. At some point Ihad difficulties and Hostgator support team was up to the task in supporting me to resolve the issues. One of my main issues was a registral mistake I amde at the beginning but this was solved after escalating my issue to admins. Thank you Hostgator.