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Hostinger

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Overview

Hostinger has a rating of 2.7 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Hostinger ranks 12th among Web Hosting sites.

  • Service
    19
  • Value
    17
  • Shipping
    8
  • Returns
    12
  • Quality
    18

This company responds to reviews on average within 26 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
View ratings trends
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How would you rate Hostinger?
Top Positive Review

“Overall experience good but need to improve you customer...”

Sanjeev J.
6/24/22

Overall experience good but need to improve you customer support process, there must be one telephonic support as well as reply of mail regarding any site issue should be on priority basis within stipulated time.

Date of experience: 6/24/22
See positive reviews
Top Critical Review

“Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee”

Hadiya I.
11/3/24

Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee on resubscription and I had to pay tax on it too. The company is not taking responsibility and not refunding my FULL AMOUNT including tax. I just want to know if a customer has an auto-renewal option off why do they initiate a payment? It's not my fault that tax and subscription fee is deducted from my account. I NEED MY FULL PAYMENT BACK!

Date of experience: 11/3/24
See critical reviews

Reviews (727)

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Reviews that mention popular keywords

customer service (21) customer support (24)
Thumbnail of user satishg11
India
1 review
0 helpful votes
  • Send Message
September 20th, 2022
Verified purchase

My overall experience with Hostinger is very good. They have good service and good support.

Date of experience: September 20, 2022

Thumbnail of user l.g.m
Netherlands
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

It is up to this moment very good.
I dislike that I have to fill out this message to 50 Characters

Date of experience: June 12, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hi there,

Your opinion means the world to us! Thank you for sharing your experience, it helps us to grow every day.

We wish you a fantastic day,
Team Hostinger

Thumbnail of user luannep13
New York
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

I always appreciate the live personal help I receive whenever I have a problem.

Date of experience: July 4, 2022

Thumbnail of user edwarda537
Ghana
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

Best web hosting company.
Affordable hosting plans as compared to all the hosting companies.

Date of experience: September 17, 2022

Thumbnail of user magudess
India
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Date of experience: June 19, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello, Magudes

It's wonderful to know that you feel this way! Thank you for sharing your experience with us.

We wish you a fantastic week,
Team Hostinger

Thumbnail of user richardz532
GB
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

I've completed setting up my hosting package, thank you!
All is OK.
Thank you.

Date of experience: June 15, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Richard,

The fact that you took a few minutes from your day to share your feedback means a lot.

Our team is doing their utmost every day to ensure that you enjoy our services and trust us with your online projects. Let's keep building your online success together!

Best wishes,
Team Hostinger

Thumbnail of user cangej1
Uganda
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Date of experience: June 23, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hi there, Cange

That's great to hear! We are thrilled to learn that we are offering the fast and quality service you deserve.

You can count on us to help you whenever you need it.

Best,
Team Hostinger

Thumbnail of user jainm3
India
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Very cheap at starting. But very costly when renewal

Date of experience: July 2, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Jain,

Thank you for taking the time and leaving us a review!

We offer a discount on the first purchase because we want to help our clients on the first steps of their online journey. However, as transparency and trust are paramount to us, the renewal price is displayed from the beginning, inside the shopping cart, to every moment afterward (inside the hPanel). This way, our customers may pick the best option for their technical and financial needs.

If you have a question, do let us know! Our team is 21/7 on the support channels just awaiting your contact.

Kind regards,
Team Hostinger

Thumbnail of user jackiet263
California
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Very easy and in my budget. I am very pleased with my experience.

Date of experience: July 3, 2022

Thumbnail of user phanid1
India
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Super communication and super support all things thank u

Date of experience: July 4, 2022

Thumbnail of user adnanp8
Pakistan
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

Not good,, delete files even i didn't delete, auto deletes my important files

Date of experience: September 16, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello, Adnan,

Thank you for your feedback. Our team will investigate the situation you shared, so we can learn from it and improve our services.

Best,
Gabriela

Thumbnail of user eastw3
Belgium
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Date of experience: June 12, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello there,

We are glad to hear that you found our specialists helpful! Our Customer Success Team works 24/7, so if any questions pop up - drop us a message and let's get them sorted!

Best,
Team Hostinger

Thumbnail of user saviourm4
Zambia
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Great and perfect hosting provider and good customer service

Date of experience: September 19, 2022

Thumbnail of user learnings1
India
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

I liked the overall experience that was given by Hostinger thankyou Hostinger for that experience

Date of experience: June 29, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello,

Thank YOU for your trust and your lovely review. Your five stars are amazing.

Know that we are and we will always be ready to assist you, so whenever you need a helping hand, just drop us a message and let our team do their magic!

All the best
Team Hostinger

Thumbnail of user harshalg3
India
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

My overall experience is good with Hostinger. Customer support is also good.

Date of experience: June 14, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Harshal,

Thank you for sharing your lovely review! We are thrilled to be your hosting services provider of choice. We guarantee we will always assist you with any hosting-related questions.

All the best,
Team Hostinger

Thumbnail of user brokend3
Pakistan
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Very good hosting provider service instant live support service very fast

Date of experience: June 26, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello there,

Your success is our success - that is precisely why we will always be there for you! Thank you for taking the time of your day to share your positivity with us.

Let's take the Internet by storm together. Thank you for your trust!

Sincerely,
Team Hostinger

Thumbnail of user nhatp8
Canada
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Very nice and easy to use
User friendly, easy to understand

Date of experience: July 1, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello,

It is wonderful to hear that – thank you very much for sharing your experience with Hostinger! We strive to keep it this way and are delighted to have you onboard.

Yours truly,
Team Hostinger

Thumbnail of user mrkieronc
Ireland
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

It all very very smoothly. No problem. Very satisfied. And very good value.

Date of experience: June 15, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello there,

We are pleased to always be of service. Thank you for your trust and for being with us!

Best wishes,
Team Hostinger

Thumbnail of user alcouav
Ukraine
1 review
0 helpful votes
  • Send Message
September 3rd, 2022
Verified purchase

Thanks all super. Everything is working. Thanks all super. Everything is working

Date of experience: September 3, 2022

Thumbnail of user sumitb27
India
1 review
0 helpful votes
  • Send Message
July 2nd, 2022
Verified purchase

Easy to handle your account, Less expensive. Easy ot renew your account..

Date of experience: July 2, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Sumit,

Thank you for placing your trust in Hostinger! We are thrilled about this partnership and love to be your hosting provider of choice.

Our team hopes that your smooth experience will continue in the future, and will work hard so it happens. Your satisfaction matters greatly to us, ensuring it is our top priority.

Best wishes,
Team Hostinger

Thumbnail of user damirc4
Montenegro
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

So far so good. No problems etc etc etc + 50 characters

Date of experience: June 30, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello, Damir,

Thank you for your review! It is a pleasure to work with you and be part of your online success.

Please contact us at any time with as many questions as you wish, we will always be here.

Good luck,
Team Hostinger

Thumbnail of user noumanb
Pakistan
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Date of experience: July 4, 2022

Thumbnail of user panudejs
Thailand
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

The system is stable.
The service is ok.
The web is simple.

Date of experience: July 4, 2022

Thumbnail of user ndugwat
Uganda
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Excellent Service. Looking Forward to great Service

Date of experience: July 3, 2022

Thumbnail of user commercials10
Sri Lanka
1 review
0 helpful votes
  • Send Message
September 21st, 2022
Verified purchase

Very beginner friendly and very supportive and energetic customer service!

Date of experience: September 21, 2022

Sitejabber for Business

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From the business

Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.

At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.

Choose Hostinger if you are looking for:

• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices

Company Representative

Thumbnail of user doughj
Hostinger I.
Typically responds within 26 days

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