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Hostinger

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Overview

Hostinger has a rating of 2.7 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Hostinger ranks 12th among Web Hosting sites.

  • Service
    19
  • Value
    17
  • Shipping
    8
  • Returns
    12
  • Quality
    18

This company responds to reviews on average within 26 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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How would you rate Hostinger?
Top Positive Review

“Overall experience good but need to improve you customer...”

Sanjeev J.
6/24/22

Overall experience good but need to improve you customer support process, there must be one telephonic support as well as reply of mail regarding any site issue should be on priority basis within stipulated time.

Date of experience: 6/24/22
See positive reviews
Top Critical Review

“Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee”

Hadiya I.
11/3/24

Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee on resubscription and I had to pay tax on it too. The company is not taking responsibility and not refunding my FULL AMOUNT including tax. I just want to know if a customer has an auto-renewal option off why do they initiate a payment? It's not my fault that tax and subscription fee is deducted from my account. I NEED MY FULL PAYMENT BACK!

Date of experience: 11/3/24
See critical reviews

Reviews (727)

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Reviews that mention popular keywords

customer service (21) customer support (24)
Thumbnail of user manishk170
India
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Its a wonderful experience since last year. Thanks

Date of experience: July 4, 2022

Thumbnail of user creatived2
India
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Lovely experience with hosting and support. Also good website services

Date of experience: July 3, 2022

Thumbnail of user erins751
California
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Date of experience: July 5, 2022

Thumbnail of user isaiahu3
District of Columbia
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Great Hosting service. It is easy to use and just what i needed for my business.

Date of experience: July 5, 2022

Thumbnail of user madhumitac2
India
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

It was very good. But I still need to wait and see

Date of experience: July 3, 2022

Thumbnail of user ubiqlogixi
India
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Good overall experience, help future customers make better decisions

Date of experience: July 5, 2022

Thumbnail of user chinmays2
India
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Overall very good

But i need to reset my password,

Date of experience: July 5, 2022

Thumbnail of user vijayarajs1
India
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Able to do the setup easily. Also very responsive. More secure

Date of experience: July 5, 2022

Thumbnail of user alspheref
India
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Nice experience. No major glitch so far
Looking forward same exp

Date of experience: July 4, 2022

Thumbnail of user smilef3
India
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Date of experience: July 4, 2022

Thumbnail of user neerajs58
India
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Really nice experience. Hope to get your support in future as well.

Date of experience: July 3, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hi Neraaj,

You can bet on that! Whenever you need, day or night, do count on us. Our Customer Success specialists work 24/7 to make sure you get the assistance you deserve at any moment.

Thanks for the review and for your trust, we are glad to deserve it.

Warm regards,
Team Hostinger

Thumbnail of user frankl1325
GB
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Very good and rapid responses to both of my queries which solved the issues that I was having.

Date of experience: July 3, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello Frank,

Our Customer Success team rocks, don't they? Being fast and effective is their specialty, and we are excited to see that they were able to help you twice already.

Thank you for sharing, we cannot wait to see how many great things you will do on the internet!

All the best,
Team Hostinger

Thumbnail of user romap15
India
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Real time chat is not available, in recent times I had to wait for more than 4 hrs

Date of experience: July 5, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello, Roma,

Thanks for bringing this to our attention — we'll forward your feedback to the responsible teams.

Count on us,
Gabriela

Thumbnail of user hatchlings
India
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

Nice experience. But could improve a lot. Hosting is slow compared to other companies

Date of experience: July 4, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Hatchling,

We'd love to hear your suggestions, so don't hesitate to share them with us at quality@hostinger.com. We want to give you the best experience in the market!

Let's keep in touch,
Gabriela

Thumbnail of user hyatnae
Egypt
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Best Hosting I've ever purchases but there is some downtime needs to be maintained

Date of experience: July 2, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Hyatna,

Our staff joins you in this celebration of our excellent specialists and services. Thank you for letting us know about this, and don't hesitate to count on us for whatever you need, right?

Thank you for sharing!

Warm regards,
Team Hostinger

Thumbnail of user m.kr
India
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Thanks for great hosting... i also have 3 to 4 account of hostinger.

Date of experience: July 2, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello,

Thank you for sharing! We promise that each and every account of yours is important and well-cared by us, as your satisfaction is our main motivator.

Cheers to this partnership!

Warm regards,
Team Hostinger

Thumbnail of user daudf
Bangladesh
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Date of experience: July 4, 2022

Thumbnail of user shashikantr1
India
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Telephonic support will be appreciated everything else is good.

Date of experience: July 4, 2022

Thumbnail of user souvikk1
India
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

It was a fantastic experience with hostinger migration service.

Date of experience: July 4, 2022

Thumbnail of user jeremyl519
Philippines
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Date of experience: July 4, 2022

Thumbnail of user suvadwipm
India
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

I am using Hostinger for last few months and my experience is very good thank you.

Date of experience: July 3, 2022

Thumbnail of user osongs
Cameroon
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Great customer service. You guys are just the best out there

Date of experience: July 3, 2022

Thumbnail of user davida3838
MK
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

You guys are amazing. Fast response, friendly and funny stuff. Great job overall

Date of experience: July 5, 2022

Thumbnail of user muzamils2
Pakistan
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Excellent services, i am enjoying hostinger for one year.

Date of experience: July 4, 2022

Thumbnail of user markf2084
Spain
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Thanks. Was very straightforward to get started and set up.

Date of experience: July 4, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.

At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.

Choose Hostinger if you are looking for:

• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices

Company Representative

Thumbnail of user doughj
Hostinger I.
Typically responds within 26 days

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