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Hostinger has a rating of 2.7 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Hostinger ranks 12th among Web Hosting sites.
This company responds to reviews on average within 26 days
Overall experience good but need to improve you customer support process, there must be one telephonic support as well as reply of mail regarding any site issue should be on priority basis within stipulated time.
Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee on resubscription and I had to pay tax on it too. The company is not taking responsibility and not refunding my FULL AMOUNT including tax. I just want to know if a customer has an auto-renewal option off why do they initiate a payment? It's not my fault that tax and subscription fee is deducted from my account. I NEED MY FULL PAYMENT BACK!
It's good to work with hostinger I enjoy
Keep going thank you
Date of experience: July 4, 2022
My happy with it, because user friendly without code (less)
Date of experience: July 3, 2022
Hostinger has been a great platform to work with for the first time.
Date of experience: July 3, 2022
Hello Dave,
From beginners to seasoned professionals, we want to make sure that all of our customers have what they need to be successful. We also love to hear about your experience and suggestions, so thank you for the review.
And, of course, we want you to know that our team of specialists will always be there to support you!
Count on us,
Team Hostinger
Nicely explained thank you for supporting us have a great day
Date of experience: July 3, 2022
Dear Ashwini,
More than being just fast and efficient, our Customer Success team wants to be sure that no question goes unanswered - this way, all you have to worry about is how to increase your online success!
Thank you for the five stars, and always count on us if you need anything else explained. It is our pleasure to help.
Well-wishing,
Team Hostinger
Very quick help - thanks - fast turnaround on responses. Good prices too.
Date of experience: July 4, 2022
Date of experience: July 2, 2022
Dear Uwe,
We truly appreciate that you shared your experience with us! We vow to keep working hard every day to provide you with the Hostinger experience you deserve.
All the best,
Team Hostinger
Awesome host! I will never go back to the competitor!
Date of experience: September 15, 2022
Prompt and useful support - solved the problem quickly
Date of experience: July 6, 2022
Great experience so much better the man other hosting services I used before
Thank you
Date of experience: July 5, 2022
Its good and customer service is awesome as well.
I just renewed the domain.
Date of experience: July 5, 2022
Very easy navigation to setup multiple websites and domains.
Date of experience: July 4, 2022
Date of experience: July 4, 2022
Great customer service always happy to help when it's needed
Date of experience: July 4, 2022
Awesome, Just need to improve the backup for a long time if anything gets expired.
Date of experience: September 9, 2022
Hostinger provides good support/service and will recommend to everyone.
Date of experience: July 8, 2022
Super quick customer service addressed all my questions during and after set up.
Date of experience: July 11, 2022
No support. Very difficult to understand the inclusions and exclusions in plans
Date of experience: September 19, 2022
Hello, Pallavi,
Thank you for sharing your insights. Your feedback is much appreciated — we strive to grow as a service provider.
Sincerely,
Gabriela
Till now my experience was good. But their must be customer care call center
Date of experience: July 19, 2022
Date of experience: July 17, 2022
Date of experience: September 22, 2022
Because it was affordable.
Date of experience: May 25, 2022
Dear Eyram,
Thank you for sparing a few moments to share your thoughts with us. We appreciate the five-star review!
As your hosting provider of choice, we pledge to continue working hard so that we can maintain this high level of excellence. Many great experiences are yet to come, and we hope you are just as excited about them as we are.
Best regards,
Team Hostinger
Brilliant with all the best and polite help from hostinger staff
Date of experience: May 31, 2022
Dear Kaibon,
Those are very strong adjectives! We are glad that your experience with us is that positive, and your satisfaction means the world to us.
Our Customer Success specialists are true stars, and we would not be able to reach this level of quality without them. No matter what you need, they will always be here to support you and your online projects!
The sky is the limit,
Team Hostinger
Great experience with Hostinger! Easy to use and maintain.
Date of experience: June 14, 2022
Hi Jun,
Thank you kindly for giving us a five-star rating! We are delighted to hear that you find our services to be fast and simple to use.
Please know that our Customer Success Team works 24/7 and is there to assist you whenever you need us. We want you to feel like you can rely on us as we seek to craft an environment that enables you to focus on your project's success solely!
Wishing you the best of luck,
Team Hostinger
Awesome job appreciate all your help. Great experience with transfer etc.
Date of experience: June 13, 2022
Dear Sam,
We found your review to be marvelous! Thank you so much for the kind words; we appreciate them a lot.
As your hosting provider of choice, we pledge to continue working hard so you can be confident that you are receiving only the best service in the market.
Sincerely,
Team Hostinger
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
Hello Abhishek,
We have worked hard on each and every feature of your service to ensure that everyone will be able to make the most of what the internet has to offer. Learning about your satisfaction is wonderful and it only motivates us to do more and more!
Cheers to this partnership, let's reach new heights together!
Warm regards,
Team Hostinger