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    Hostinger

Hostinger

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Overview

Hostinger has a rating of 2.7 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Hostinger ranks 12th among Web Hosting sites.

  • Service
    19
  • Value
    17
  • Shipping
    8
  • Returns
    12
  • Quality
    18

This company responds to reviews on average within 26 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
View ratings trends
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How would you rate Hostinger?
Top Positive Review

“Overall experience good but need to improve you customer...”

Sanjeev J.
6/24/22

Overall experience good but need to improve you customer support process, there must be one telephonic support as well as reply of mail regarding any site issue should be on priority basis within stipulated time.

Date of experience: 6/24/22
See positive reviews
Top Critical Review

“Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee”

Hadiya I.
11/3/24

Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee on resubscription and I had to pay tax on it too. The company is not taking responsibility and not refunding my FULL AMOUNT including tax. I just want to know if a customer has an auto-renewal option off why do they initiate a payment? It's not my fault that tax and subscription fee is deducted from my account. I NEED MY FULL PAYMENT BACK!

Date of experience: 11/3/24
See critical reviews

Reviews (727)

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Reviews that mention popular keywords

customer service (21) customer support (24)
Thumbnail of user navids10
IR
1 review
0 helpful votes
  • Send Message
May 31st, 2022
Verified purchase

It's totally user-friendly. The speed is compatible

Date of experience: May 31, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Navid,

We could not be happier with your feedback, thank you very much!

We are aware that speed and accessibility are key components of a successful business, so we strive to offer the best performance to our customers. Whenever you need a hand, just let us know! We are always available to support you and your online journey.

Cheers,
Team Hostinger

Thumbnail of user kaleemu7
Pakistan
1 review
0 helpful votes
  • Send Message
September 23rd, 2022
Verified purchase

Date of experience: September 23, 2022

Thumbnail of user jeremys1042
Missouri
1 review
0 helpful votes
  • Send Message
September 20th, 2022
Verified purchase

Excellent experience! Thank you for the simplicity of all your services.

Date of experience: September 20, 2022

Thumbnail of user itamarz1
Israel
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

There are no words that can describe my satisfaction with Hostinger

Date of experience: August 4, 2021

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello, Itamar,

Thank you very much for your trust! Your feedback makes us even more motivated to continue surpassing the market standards.

Our team wishes you the best of luck while continuing to build up your online projects. Cheers to our cooperation!

All the best,
Team Hostinger

Thumbnail of user janicey175
Pakistan
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

Really slow refund policy, you make an offer and charge for four years instead of one year.

Date of experience: September 6, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello, Janice,

Thank you for sharing your feedback — it's essential to our growth as a service provider.

All the best,
Gabriela

Thumbnail of user sqadvisorys
Mexico
1 review
0 helpful votes
  • Send Message
June 3rd, 2022
Verified purchase

Quick, easy, affordable experience! All packages configure as well!

Date of experience: June 3, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello,

Thank you very much for the trust! Your feedback makes us even more motivated to continue surpassing the market standards.

Our team wishes you the best of luck while continuing to build up your online projects. Cheers to our cooperation!

Sincerely,
Team Hostinger

Thumbnail of user ghareedk
Saudi Arabia
1 review
0 helpful votes
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September 10th, 2022
Verified purchase

Perfect web hosting and if we compare with others. This is the best

Date of experience: September 10, 2022

Thumbnail of user waell3
Lebanon
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Very good you will save a lot try it now hostinger is the best

Date of experience: September 13, 2022

Thumbnail of user greenlandi
Bangladesh
1 review
0 helpful votes
  • Send Message
September 15th, 2022
Verified purchase

Satisfied Services with budget-friendly packages. I loved it.

Date of experience: September 15, 2022

Thumbnail of user hesamaldinp
Canada
1 review
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

It was a wonderful experience. So easy, fast and smooth

Date of experience: June 8, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello, Hesamaldin

We are thrilled to learn about your satisfaction! We want to offer you the best service possible, and your review shows us that we are achieving that goal.

Cheers,
Team Hostinger

Thumbnail of user dannyk178
Texas
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Great! Hostinger is BOTH affordable and full featured.

Reason I chose this product:

Hostinger is BOTH affordable and full featured.

Date of experience: June 7, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Danny,

Thank you for sharing your experience with us. Striking that golden ratio between features and price is challenging, yet we always do our best to achieve it for our customers.

Your satisfaction is our primary motivator, and we are glad to hear we can earn it via our products and services. Thank you for choosing Hostinger!

Kind regards,
Team Hostinger

Thumbnail of user worldbusinesss
India
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Good. It was a pleasant experience in setting up the website.

Date of experience: June 7, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello,

Thank you so much for taking the time to share your feedback about your onboarding! We will do everything to maintain this high level of excellence.

Please allow yourself to count on us, and let's conquer the internet together!

Only the best,
Team Hostinger

Thumbnail of user stanleyf111
India
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Easy to setup and the portal interface is quite user friendly

Date of experience: June 7, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hi Stanley,

Thank you for these kind words - we are doing, and we will do our best to impress you! Our goal is to offer the most user-friendly hosting service on the market, and your review shows us we are on the right path.

Always count on us,
Team Hostinger

Thumbnail of user colbyb53
Colorado
1 review
0 helpful votes
  • Send Message
June 6th, 2022
Verified purchase

Everything has gone according to plan. Smooth experience overall.

Date of experience: June 6, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Colby,

That is great to hear! You can rest easy, knowing that assuring a smooth and hassle-free operation for your online projects is our highest priority. You can always count on us to be there whenever assistance is needed.

All the best,
Team Hostinger

Thumbnail of user waels20
Morocco
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

Hostinger is the best hosting that i've used in my career

Date of experience: June 9, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Wael,

Thank you for giving us a five-star rating! We really appreciate your praise.

Best,
Team Hostinger

Thumbnail of user osamar6
Pakistan
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

Extremely Satisfied with the overall services and customer care support.

Date of experience: June 9, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Osama,

We appreciate the five-star evaluation! We are glad to hear that our products and services have already netted your satisfaction. Rest assured, we will do everything we can to surpass this!

Best wishes,
Team Hostinger

Thumbnail of user mysuremoneyzoneu
India
1 review
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

Good customer support service of my personal experience and minimum monthly charges, easy to accept

Date of experience: June 8, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello,

Being your partner is a true joy - that's why we are so happy to offer the best support and cost-benefit in the market. Thank you for the review, it means a lot to us.

Wishing you all the best,
Team Hostinger

Thumbnail of user harisk15
Pakistan
1 review
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

Nice experience for hosting and domain i like very much

Date of experience: June 8, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Haris,

Thank you for the review! We couldn't be happier with our partnership, and want to assure you that we will be here whenever you need us.

Best wishes,
Team Hostinger

Thumbnail of user houseo97
Pakistan
1 review
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

I am satisfied with services of hostinger for my hosting subscription

Date of experience: June 8, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hey there,

Thank you for taking a little time to evaluate us! Your satisfaction is our priority.

Kind regards,
Team Hostinger

Thumbnail of user muhammada556
Pakistan
1 review
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

Best Hosting in the World. I like it very much. Overall experience is Good.

Date of experience: June 8, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello, Muhammad

Thank you so much! Learning that your opinion of us is so positive makes us truly proud.

Cheers to our partnership,
Team Hostinger

Thumbnail of user nehan21
India
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Very good service. Team is always supportive
My problems resolved on time

Date of experience: June 7, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello Neha,

We appreciate your five-star review! Thank you for dedicating the time to share it with us.

Our team invites you to get in touch with us whenever you need! Our specialists are always eager to extend a helping hand.

Kind regards,
Team Hostinger

Thumbnail of user rosau13
Canada
1 review
0 helpful votes
  • Send Message
October 22nd, 2022
Verified purchase

No customer service, more than 30 minutes wait to chat, slow

Date of experience: September 22, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello, Rosa,

Thank you for your feedback.

We're sorry your experience with our Customer Success Team wasn't stellar, but we're glad you shared it with us so we can grow from it.

Kind regards,
Gabriela

Thumbnail of user vishala25
India
1 review
0 helpful votes
  • Send Message
August 10th, 2022
Verified purchase

Date of experience: August 10, 2022

Thumbnail of user wanderers.brewingp
India
1 review
0 helpful votes
  • Send Message
June 13th, 2022
Verified purchase

User friendly and helpful. Nothing more to write! Why 50 characters?!

Date of experience: June 13, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello,

Thank you for taking the time to review us! Listening to our client's opinions is essential to our constant growth.

Kind regards,
Team Hostinger

Thumbnail of user saurabhv11
India
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase

It was great, the customer service is really good. I am so happy to have you

Date of experience: June 10, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Saurabh,

Thank you kindly for your review! We are happy to have you with us as well. Be sure that, whenever you need, we will be here for you.

Yours truly,
Team Hostinger

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From the business

Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.

At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.

Choose Hostinger if you are looking for:

• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices

Company Representative

Thumbnail of user doughj
Hostinger I.
Typically responds within 26 days

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