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Hostinger has a rating of 2.7 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Hostinger ranks 12th among Web Hosting sites.
This company responds to reviews on average within 26 days
Overall experience good but need to improve you customer support process, there must be one telephonic support as well as reply of mail regarding any site issue should be on priority basis within stipulated time.
Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee on resubscription and I had to pay tax on it too. The company is not taking responsibility and not refunding my FULL AMOUNT including tax. I just want to know if a customer has an auto-renewal option off why do they initiate a payment? It's not my fault that tax and subscription fee is deducted from my account. I NEED MY FULL PAYMENT BACK!
I am using Hostinger service i am satisfier and enjoy i rated for Hostinger all Services is 5 Star.
Like Speed is Good and help support is Quick. I Love Hostinger
Thanks.
Date of experience: September 4, 2022
Great service. After ordering on the website, a member of the store staff called right away. I received the order without any problems.
Date of experience: July 20, 2022
THEY DO NOT REFUND! I ask for a refund three weeks later of my purchase and they never did it. Moreover, the dashboard is hard to manage, and the server is slow even with a simple website.
Tip for consumers:
They do not refund, the servers are slow. Not recommended.
Products used:
1 year Hosting for WordPress
Date of experience: January 25, 2022
I have found the user experience on Hostinger to be very good, most things are laid out well, and it's easy and fast to navigate around the site.
Date of experience: June 4, 2022
Hello,
Thanks! We work hard to offer only the best for you, and we promise it will not stop there.
Our Customer Success Team is always ready to help with whatever you need. Let's build your success together!
Best wishes,
Team Hostinger
Hostinger is quite user-friendly and is improving on performance with time. Already comparable to the best.
I needed to try a new service after using Bluehost for quite a few years. Not disappointing comparatively, maybe better in a few places.
Date of experience: July 1, 2022
Hello Samson,
Thank you for the five-star review! Our team is delighted to hear that you see and appreciate our efforts to be the best web hosting provider on the market.
If you have any questions or doubts, please do not hesitate to contact us - that is why our Customer Success Team is there for.
Yours truly,
Team Hostinger
Its perfect i love it, i think this is what i have always been looking for. Very friendly, and easy to use
Date of experience: July 2, 2022
Dear Sezai,
Your review makes us blush! Having earned your trust motivates us a lot.
Be assured that we will make sure that this amazing feeling never ceases and that we will be here for you whenever you need us. Let's be successful on the internet together!
All the best,
Team Hostinger
It's a great an responsive service, with an accesible price. Excellent so far in almost every aspect.
Date of experience: September 23, 2022
Excellent services with an easy to use modified website. With comprehensive support and professional engagements.
Date of experience: May 29, 2022
Hello,
Thank you for your appreciation; our team is over the moon!
Your high standards drive us to surpass your expectations and keep surprising you daily with our service.
Let's keep reaching for the stars together!
Best wishes,
Team Hostinger
Great experience. Support is awesome. Timely response and security is on top of my choice and I enjoy all here.
Regards
Date of experience: July 3, 2022
Hi, Hostinger, your overall service is excellent. In India everybody want to like take your service. So keep it up. Thankyou.
Date of experience: June 4, 2022
Dear Manju,
Thank you for your kind words. You will always be our priority, and we look forward to many happy years together!
Always count on us,
Team Hostinger
I am realy happy for 1 year my organization has been using this service and it is perfect fine. I recommed
Date of experience: June 16, 2022
Dear Yurane,
From the bottom of our hearts, thank you for your review! We are so happy to hear that you find our services amazing.
It is our biggest pleasure to be your hosting provider of choice, and your recommendation means the world to us. Cheers to this one-year partnership, and we hope for any years to come!
All the best,
Team Hostinger
Hostinger back up services are excellent whenever I need help from to them to address the issues. Keep it up.
Date of experience: June 29, 2022
Hello KH,
Thank you for sharing your experience! Backups are essential, and we take our responsibility over our client's data very seriously.
Rest assured that if you have any questions or run into any difficulties our Customer Success team will always be ready to tackle them!
Sincerely,
Team Hostinger
Great Service, customer friendly and prompt. Always get Support with in short period of time. Thanks for your great support.
Date of experience: July 4, 2022
Best one hosting. Really appreciate hostinger. Hostinger service i am using since 2 years. Awesome performance awesome customer support services...
Date of experience: August 1, 2022
This hosting company is a very good hosting provider their support team very nice and kind thank you
Date of experience: September 4, 2022
I don't like the calendar intrusion. I do not want emails and notifications about upcoming events. I can ask my calendar app to do that.
Date of experience: September 12, 2022
Dear Ian,
Thank you for your feedback. If this issue persists, don't hesitate to contact us at support@hostinger.com — our Customer Success Team is ready 24/7 to help.
All the best,
Gabriela
Cool, Customers like to read reviews that have a personal touch, which is why we add a display name to each review that we post.
Date of experience: June 14, 2022
Hello Vamsi,
Thank you for sharing your feedback! We read and answer every review with care, no pre-written replies here.
Your satisfaction is our satisfaction,
Team Hostinger
Being very honest here. So far the services have been top-notch! I have not seen any downsides to the hosting. Highly recommended!
Date of experience: September 21, 2022
Hostinger is the best for making your website dream, they help in chat quick and your website is live all time
Date of experience: September 5, 2022
Together with Hostinger, we had good days and bad days. But as a whole, its a great service with helpful team.
Date of experience: September 1, 2021
Hello, Said,
We are happy that you took the time to evaluate us as we work focused precisely on the customer experience!
Rest assured that if you have any questions or encounter any difficulties - our Customer Success team is here to help you 24 hours a day, 7 days a week. Let's keep in touch!
All the best,
Team Hostinger
I havent been able to explore even quota of your services... but i think its going to be great if i am able to figure things out
Date of experience: September 15, 2022
It seems to be a good hosting service will probably move my exisitng domain that is on GoDaddy to Hostinger.
Date of experience: June 15, 2022
Hello Rick,
We are thrilled to hear that you found our service quality so good and want to be our customer! Rest assured, we are putting a lot of effort into continuously working on it and improving it.
Thank you for giving us a chance, you will not be disappointed!
Sincerely,
Team Hostinger
I am not allowed to log in with my email and password. I have to use the social log in.
Does anyone else have this problem?
Date of experience: September 5, 2022
Hello, Simon,
We're sorry to hear about this, but thanks for sharing your thoughts with us.
We noted your last interactions with our Customer Success Team — if the tutorial they provided was unhelpful, please reach out with more details, and we'll do our best to solve this.
Bst wishes,
Gabriela
Everything has been easy to understand and setup. I had no problems getting everything going, and service has been flawless so far!
Date of experience: July 5, 2022
The hosting view is often blank. I have to refresh a lot to see the navigation/menu items/tiles to appear.
Was looking for a WP host.
Date of experience: July 6, 2022
Hey there,
Thanks for bringing this up to us.
If the issue persists, please get in touch with our Customer Success Team at support@hostinger.com — they are ready to help.
Best,
Gabriela
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
Dear Jose,
Thank you for reaching out.
Making sure that our valued customers feel safe and confident after their purchase is vital for us; therefore, we offer 30 days money-back guarantee on all of our hosting packages. During this period, if our customer is not satisfied with their hosting package, they can submit a refund request to our Customer Success Team and get their funds back to the original payment method.
In this case, to better understand the situation you're facing, we have located your account in our system. We can see that the product you wish to get a refund for was purchased in late November and subsequently is not eligible for a refund under our refund policy. If you would like to learn more about our refund policy, please feel free to visit the link below: www.hostinger.com/refund-policy.
Regarding the server's performance and issues with the dashboard, please do not hesitate to send a message to our Customer Success Team via the Help section on your hPanel or via email at support@hostinger.com with detailed information on the issues that you are facing. Our specialists will gladly take a look at your issues and assist you in the best possible manner.
All the best,
Team Hostinger