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Hostinger has a rating of 2.7 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Hostinger ranks 12th among Web Hosting sites.
This company responds to reviews on average within 26 days
Overall experience good but need to improve you customer support process, there must be one telephonic support as well as reply of mail regarding any site issue should be on priority basis within stipulated time.
Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee on resubscription and I had to pay tax on it too. The company is not taking responsibility and not refunding my FULL AMOUNT including tax. I just want to know if a customer has an auto-renewal option off why do they initiate a payment? It's not my fault that tax and subscription fee is deducted from my account. I NEED MY FULL PAYMENT BACK!
It's not good. I don't like hostinger services, anytime the services stop and my website down and not open.
Date of experience: July 27, 2022
Everything is fine but the email account space limitation is weird, others hosts are offering unlimited email with unlimited space
Date of experience: July 5, 2022
Good Service. I was previously using some other service but that was a bad experience. Now this service is good.
Good Server Up-time.
Date of experience: June 13, 2022
Hello, Suleman
Thanks for sharing your opinion! We are thrilled to hear that our server's uptime is reaching your high standards.
If you ever need us, our Customer Success Team is packed with great specialists, so you can always rely on us to help you with your online success!
Warm regards,
Team Hostinger
I am not satisfied with the service and I do not want to continue the subscription and I want a refund
Date of experience: September 10, 2022
Dear Abdelrahman,
Thanks for sharing this situation with us. We've noticed your plan doesn't fit our Refund Policy requirements, as available here: https://www.hostinger.com/refund-policy. Should you have any questions, please get in touch with our Customer Success Team.
Sincerely,
Gabriela
I love Hostinger. Because when you have hostinger that means you have everything.
Hostinger gives you everything at affordable price.
Hostinger will give you each and everything you want for your website or application on best price. Thats the main important thing here PRICE and Quality. Best Price Best Quality. ❤
Date of experience: June 30, 2022
Hello Bryan,
We are delighted that you took the time to evaluate us, and we are even happier to receive such uplifting feedback! Your satisfaction is our priority, and we want to offer you the best hosting at an unbeatable price.
Be assured that, if you have any questions, our Customer Success team is here to help you 24 hours a day, 7 days a week. Just drop us a message and we'll take care of it.
All the best,
Team Hostinger
You are the best, and the best in you is the speed of response of the support team to provide to fix problems and provide solutions
Date of experience: June 11, 2022
Hello Ebrahim,
Thank you for sparing the time to share your thoughts with us! It is our pleasure to assist you in your pursuit of success.
We are glad to hear that our Customer Success Team has met all of your expectations. As usual, we invite you always to contact us as we are delighted to extend a helping hand at any time of the day.
Best wishes,
Team Hostinger
Not disappointing at all, live support team is always available.
Speed never disappoints even for shared hosting.
Date of experience: June 20, 2022
Hi Kule,
We are happy to hear that our Customer Success Team has been of great help to you.
Thanks for the review! We know how speed matters in business, so we are committed to continuing our hard work to meet all of your needs. You can count on us for everything.
Kind wishes,
Team Hostinger
A very impressive services available here pls join this service if you want more traffic on your website.
Date of experience: June 29, 2022
Hey there,
Thank you for sharing your opinions with us. Your described experience is our goal, and we are thrilled to know that you are impressed with our services.
We promise to do our best to keep your trust and to surprise you with even better support and performance for the years to come!
Best wishes,
Team Hostinger
The most satisfying hosting services in terms of speed, storage, domain and quick help support.
Keep it up!
Date of experience: July 3, 2022
I've been using Hostinger for almost two years and haven't encountered any such problems so far. Great experience
Date of experience: July 4, 2022
My experience with Hostinger has been excellent. Very good support, despite some delays sometimes, but this is understandable.
Date of experience: July 3, 2022
Hello Henrique,
One of the core work principles of our Customer Success Team is proactiveness - meaning that no matter what, we will always have you back!
Thank you for your review and your understanding! We are thrilled to learn that we managed to impress you.
All the best,
Team Hostinger
Hostinger is a great choice for website hosting. They provide good customer support, value, services, and load time.
Date of experience: May 27, 2022
Dear Stuart,
We are happy to be a part of your success. Our mission is to offer a stable, fast, and simple website hosting solution at an unbeatable price - it's exciting to see that we have accomplished it.
Our team promises that we won't stop here, though. Please have no doubt - you will always be our priority during the many years of our collaboration ahead!
Yours truly,
Team Hostinger
I have bought a plan and they suspended my hosting without any warning after 2 months. Not even providing me backup.
Date of experience: January 13, 2021
Dear Milan,
Thank you for taking the time to leave us this review. Here at Hostinger, we seek to ensure that every customer is valued and heard. That's why we investigate every situation individually.
We would like to emphasize that we take security very seriously. Suspension of hosting or domain occurs only when we have enough proof that the site is harmful to visitors, and it violates our Terms of usage.
If you are sure that your website has not violated our Terms of usage, please email us regarding this case at quality@hostinger.com. Responsible teams are already waiting for your message!
Best regards,
Team Hostinger
I am extremely satisfied with the Hostinger for their quick support to resolve if any problem occur.
Date of experience: June 17, 2022
Dear Jigneshkumar,
Thanks for your review! We appreciate your recognition of our Customer Success Team's efforts.
Our specialists deeply care about the individual success of each customer; therefore, they are committed to being fast and precise with their replies. You can always rely on us as we are here to help 24/7!
All the best,
Team Hostinger
Weekly Backup is a scam! I lost 2 months of the content on my website and they DO NOT CARE! They don't REFUND! Never again!
Date of experience: March 24, 2022
Dear Ana,
Thanks for sharing your experience with us. We appreciate all feedback as it helps us improve our services and practices for our beloved customers.
We most certainly do care about your experience with Hostinger! Your satisfaction with our goods and services matters significantly; thus, we invite you to reach out to our Compliance Team to find the ideal solution. Please send us a message at compliance@hostinger.com with a detailed description of your case - our specialists will gladly assist you!
We are eagerly looking forward to your email so that we can turn your experience into a great one.
Best regards,
Team Hostinger
Hasn't been the best experience. Zyro was a most unwelcome part of the package, and the lack of telephone support is far from ideal.
Date of experience: September 14, 2022
Dear Jessica,
Thank you for the review. We'd like to know more about your opinion, so we invite you to write to us at quality@hostinger.com. Let's turn this experience around!
Best,
Gabriela
I always get amazing support to hostinger executive. Without support of hosinger i can never published my blog website. Thanks a lot Hostinger Team
Date of experience: September 12, 2022
Hostinger.in has a overall good and affordable pricing and fair quality service. I have been using as a hobbyst and community website deployment
Date of experience: September 20, 2022
Your support was good but you email hosting service was poor. Instead moved my email away from Hostingrr.
Date of experience: July 4, 2022
Hello, Gregory,
Thank you for your feedback. We'll work on improving our email services and hope to be your partners again in the future!
Good luck,
Gabriela
I recommend Hostinger especially for those newbie or starter. The support is quite fast ir responsive. In other words
Hostinger is the best for me.
Date of experience: October 6, 2021
Hello, Whiz,
We're thrilled to hear that you're happy with your journey here at Hostinger.
From the bottom of our hearts, we say THANK YOU for sharing your experience with us. We're looking forward to many years of working together. Your success is the best motivation!
Best regards,
Team Hostinger
Hosting performance drops for no reason, my lower version of this hosting used to perfom better than this business hosting
Date of experience: July 1, 2022
Hello, Raghav,
Thank you for bringing this issue to our attention. We invite you to contact our Customer Success Team and inform them about this situation — we're ready 24/7 to help.
Warm wishes,
Gabriela
The best part is the cpanel. It's been super easy to understand and use. It's not complex like others cpanel.
Date of experience: July 2, 2022
Dear,
Thank you for your review, Orno. We strive to make our products as accessible as they possibly can be, and your approval of the cPanel shows us we are achieving this goal.
Know that you and your projects will always be our focus, and we are looking forward to keeping this partnership going strong!
Kind regards,
Team Hostinger
Iam satisfied with the performance & i'll definitely recommend hostinger to everyone for its robust services.
Date of experience: June 23, 2022
Dear Muhammad,
Thank you very much! Perfection is hard to achieve, yet we do our best to be as close to it as it is possible.
Be assured that we will further continue our efforts in making Hostinger the very best place for your online projects. Our specialists will also do their utmost to ensure that the performance of your hosting is top-notch.
Cheers,
Team Hostinger
It is best and affordable service provider company its amazing i am using last 2year this hosting
Thank you
Date of experience: July 5, 2022
Couldn't ask for anything more. Website/Dashboard is so simple to navigate and they provide world class support
Date of experience: September 25, 2022
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
Hi, Ajay,
Thank you for the review. Our team will collect the feedback you sent us, but don't hesitate to reach our Customer Success Team if you still face those issues. We're here to help.
Warm regards,
Gabriela