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Hostinger has a rating of 2.7 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Hostinger ranks 12th among Web Hosting sites.
This company responds to reviews on average within 26 days
Overall experience good but need to improve you customer support process, there must be one telephonic support as well as reply of mail regarding any site issue should be on priority basis within stipulated time.
Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee on resubscription and I had to pay tax on it too. The company is not taking responsibility and not refunding my FULL AMOUNT including tax. I just want to know if a customer has an auto-renewal option off why do they initiate a payment? It's not my fault that tax and subscription fee is deducted from my account. I NEED MY FULL PAYMENT BACK!
So happy I switched to hostinger - the UI is great, my website is so much faster - overall a great experience
Date of experience: June 2, 2022
No real problem other than new file manager times out too quickly so use the old one all the tme
Date of experience: July 3, 2022
Hello Colin,
Learning about your satisfaction is amazing and it only motivates us to do more and more!
We have worked hard on each feature of your service to ensure that you will be able to make the most of what the internet has to offer, so count on us to improve this point, too.
Warm regards,
Team Hostinger
Very good. I have everything I need, easy to use, and with great technical support, really like it.
Competitiv prices with higher quality.
Date of experience: July 3, 2022
Great technical assistance very fast and extremely helpful. Highly recommended! Thanx team HOSTINGER!
Date of experience: June 30, 2022
Hi Tinashe,
Our Customer Support team is happy to assist you and ensure that your hosting is working like a charm! We want you to keep this successful path within your website.
Rest secured that if you ever have any questions or run into some difficulties, we are right here to help you 24/7. Let's remain in touch!
Wishing you a great journey,
Team Hostinger
Extremely easy and i have limited skills with this kind of thing and customer service is great
Date of experience: June 23, 2022
Dear Bryan,
Thank you for letting us know about your experience! We are thrilled to be your hosting provider of choice while you take your first steps into this brave new world.
Our Customer Success Team is here to assist you 24/7 with any hosting-related questions that may arise along the way. Please do not hesitate to count on us as we are always delighted to extend a helping hand!
Thank you kindly for choosing Hostinger!
Best regards,
Team Hostinger
Found it fairly easy to set up and when support was needed online help was readily available.
Date of experience: July 2, 2022
Dear Greg,
Ensuring that your online projects are working up to the highest standards is crucial for us; therefore, we feel thrilled by your praise.
Our Customer Success Team also wants to see you reaching new heights every day, so reach out whenever you have a question. Let us stay in touch and aim for the stars together!
Sincerely,
Team Hostinger
Simple to setup and manage. Support has always been helpful. Good service at good cost. Thumbs up.
Date of experience: July 4, 2022
Extremely Great Service I have been more than satisfied with hostinger Outstanding web hosting and storage services.
Date of experience: June 20, 2022
Hey there,
Thank you for your kind words, Sharif. We are delighted to be your hosting service provider of choice, and hope to keep this partnership for many years to come!
Cheers,
Team Hostinger
We are very happy with the products and services. Thank you. Keep up the good work.:-)
Date of experience: September 21, 2022
Our website getting hacked 3 time in one month and not getting resolution from hostinger team.
Our website getting hacked 3 time in one month and not getting resolution from hostinger team.
Date of experience: July 3, 2022
Dear Pankaj,
We're sorry to hear this. If you would share more details of your experience with us via quality@hostinger.com, we'll be glad to learn from this situation and improve our services.
Best,
Gabriela
I'm pretty happy with Hostinger. I had no problems using the website or the services offered.
Date of experience: June 9, 2022
Dear Mihai,
That is amazing! Thank you so much for sharing your experience publicly.
You can rest easy knowing that we are deeply committed to further improving our services. Our goal is to ensure your satisfaction not once but always!
Yours truly,
Team Hostinger
Much better than SiteGround. Better UI, easy to use, and good user experience so far.
Date of experience: June 23, 2022
Dear Muhammad,
Thanks for evaluating us with five stars! Every part of our product is developed with our customers in mind, so the fact that you approve of our interface means a lot.
We are incredibly proud to be contributing to your online success! Always count on our team to answer every question you might have.
Yours truly,
Team Hostinger
Having used Hostinger for several years I would recommend them for quality and not expensive.
Date of experience: September 18, 2022
This is my first time with a hosting, and i love it, everything i need.
Date of experience: September 15, 2022
I'm dumb and the site just tells me words that don't mean anything to me, SLL DNS nameserver. Might as well say booble peebop and booboobadoozee
Date of experience: September 7, 2022
Alot of time take specialy on chat now.
But at last they solve the queries. So Good at all.
Date of experience: July 4, 2022
Your hosting service is the best
Thank you so much for the hard work
Date of experience: June 19, 2022
Hello, Watan
We appreciate you taking the time to let us know your opinion! Your satisfaction is genuinely pleasing to read.
We are excited to be contributing to your online projects, as much as we are thrilled to have you with us. Cheers!
Let's be successful together,
Team Hostinger
Best customer care and easy setup.
Its very much affordable and with good features.
Date of experience: June 21, 2022
Hello Chawanangwa,
We are glad to see that we can be a part of your success, especially with the hard work of our Customer Success Team!
Your satisfaction is our goal, and we will always do everything we can to achieve it.
Sincerely,
Team Hostinger
Great company and people. Glad I found you! Easy to work with and reliable.
Date of experience: June 30, 2022
Hello, Kathy
It sounds like you are having a fantastic experience! Our team is super happy to provide a smooth and joyful online journey.
We are proud to offer you the best service possible and vow to keep impressing you every day.
Count with us,
Team Hostinger
I am satisfied with your services, I have already recommended you to my friend
Date of experience: July 2, 2022
Hello,
Thank you for your evaluation, Stojce. We are pleased to know that we can be part of your online journey to success! Please know that you can always count on us as we are eager to help whenever we can, your recommendation and trust will never be misplaced.
Sincerely,
Team Hostinger
Our friends in Lithuania are the best hosting provider of Europe. And the fastest.
Date of experience: May 30, 2022
Dear Evert,
The fact that you took a few minutes of your day to share your feedback is what we can never thank you enough.
Our team is doing their utmost every day to ensure that you enjoy our services and trust us with your online projects. Let's keep building your success together!
Kind regards,
Team Hostinger
You have good operationals systems but you are just a little bit more expensive than others
Date of experience: August 31, 2022
Perfect rates, excellent server, good support
I am very happy with my decision that i have chosen hostinger for purchasing my VPS SERVER
Date of experience: May 30, 2022
Dear Muhammad,
Thank you kindly for sharing your experience with us! It is lovely to hear that you like everything, from the server performance to our pricing.
We are thrilled to have you with us and hope to reinforce your decision to use our platform daily by ensuring that all of your needs are met.
Only the best,
Team Hostinger
Great service, user friendly & easy site navigation. Prompt, reliable & helpful feedback.
All of the above, LOL!
Date of experience: June 25, 2022
Hello, Davey
We're so happy to read about your wonderful, easy-as-a-breeze experience! Thank you for sharing it.
Your needs are our highest priority; thus, please do not hesitate to reach us whenever needed, as our specialists are there for you 24/7. Let's build something amazing together!
Best wishes,
Team Hostinger
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
Dear Cecilia,
Thank you kindly for sharing your thoughts with us. We are thrilled to hear that everything is working just great post-migration! Our team genuinely believes that you deserve the best and should not settle for anything than that.
We appreciate you placing your trust in us! As your hosting provider, we pledge to live up to all of your expectations.
Best regards,
Team Hostinger