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Hostinger

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Overview

Hostinger has a rating of 2.7 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Hostinger ranks 12th among Web Hosting sites.

  • Service
    19
  • Value
    17
  • Shipping
    8
  • Returns
    12
  • Quality
    18

This company responds to reviews on average within 26 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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How would you rate Hostinger?
Top Positive Review

“Overall experience good but need to improve you customer...”

Sanjeev J.
6/24/22

Overall experience good but need to improve you customer support process, there must be one telephonic support as well as reply of mail regarding any site issue should be on priority basis within stipulated time.

Date of experience: 6/24/22
See positive reviews
Top Critical Review

“Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee”

Hadiya I.
11/3/24

Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee on resubscription and I had to pay tax on it too. The company is not taking responsibility and not refunding my FULL AMOUNT including tax. I just want to know if a customer has an auto-renewal option off why do they initiate a payment? It's not my fault that tax and subscription fee is deducted from my account. I NEED MY FULL PAYMENT BACK!

Date of experience: 11/3/24
See critical reviews

Reviews (727)

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Reviews that mention popular keywords

customer service (21) customer support (24)
Thumbnail of user rohdelb
TW
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

Excellent customer service. Friendly staff. Excellent service.

Date of experience: September 26, 2022

Thumbnail of user elchinr
Azerbaijan
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

It is a good exprience for me to deploy my projects to hostinger shared server.

Date of experience: June 6, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello,

It is lovely to hear that your onboarding experience was great. Rest assured, we will continue doing our utmost to ensure the greatness continues!

Thank you for choosing Hostinger! We are delighted to welcome you onboard.

Always count on us,
Team Hostinger

Thumbnail of user alisonk243
Canada
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Very straightforward and easy to use. I highly recommend their service.

Date of experience: May 29, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Alison,

We appreciate the recommendation! Our team works tirelessly to ensure that our control panel is intuitive and easy to use. We are glad to hear that we have achieved this!

Keep in mind that we're always beside you - feel free to contact us whenever, day and night.

Sincerely,
Team Hostinger

Thumbnail of user uniqd
India
1 review
0 helpful votes
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September 20th, 2022
Verified purchase

Date of experience: September 20, 2022

Thumbnail of user subashv
Sri Lanka
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Low price best hosting service. Very well supported to customers.

Reason I chose this product:

Low price and best service

Date of experience: June 19, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Subash,

Thanks for rating us five stars. We appreciate it!

We work tirelessly to offer you the very best hosting service. Of course, we are always delighted to hear from you and lend a helping hand if needed. Let's stay in touch and take your projects to the next level!

Best wishes,
Team Hostinger

Thumbnail of user terrym1252
New York
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Very nice system! I love how the navigation is set up. It was super easy to use.

Date of experience: June 21, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Terry,

Thank you for your review; our team is over the moon!

Your trust drives us to exceed your expectations and keep surprising you every day with our accessible, affordable service.

Let's keep reaching for the stars together!

Best wishes,
Team Hostinger

Thumbnail of user aleksandrk51
Uzbekistan
1 review
0 helpful votes
  • Send Message
June 20th, 2022
Verified purchase

Date of experience: June 20, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Aleksandr,

We are proud to be contributing to your projects by providing you with expert assistance!

Thank you for trusting us. Here's to many years of successful cooperation to come!

Yours,
Team Hostinger

Thumbnail of user harshc8
India
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Really great work by hostinger team easy to understand dashboard!

Date of experience: June 20, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello,

At Hostinger, we recognize how critical first impressions are! Our dashboard is developed with complete beginners in mind, and we hope it encourages you to explore the world of hosting continuously. Rest assured, while it is simple to use, it still packs all the advanced features you may need from a control panel. We are excited to see what you will craft using it!

Wishing you a wonderful day,
Team Hostinger

Thumbnail of user ericj1063
Arizona
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Great service for over two years now, thank you, and keep it up please! :)

Date of experience: June 24, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Eric,

We'd like to say THANK YOU for making us your partners in developing your online presence for two years!

In case you're need a helping hand - you know where to find us. Our specialists are at your service round the clock, ready to tackle anything that stands in your way to success!

Best wishes,
Team Hostinger

Thumbnail of user coritig
Australia
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Premium 5 star support. Package comes with SSL certificates.

Reason I chose this product:

An excellent website host with first class support. Good value for money.

Date of experience: June 24, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Coriti,

Thanks for the five stars! We are proud to offer the best hosting plans on the market to our customers.

We appreciate your recognition of our Customer Success Team's efforts as well! Our specialists deeply care about the individual success of each customer; therefore, they are committed to offering you their very best. You can always rely on us as we are here to help 24/7!

Best wishes,

Team Hostinger

Thumbnail of user ing.miguelp
BO
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

It's a good hosting sites and I have recommended it to my friends

Date of experience: June 25, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello Miguel,

Your trust and recommendation mean the world to us! After all, your success is our success. Our team is incredibly thankful that you chose Hostinger to develop your online projects.

Let us know if you need any assistance - we'll gladly jump in a conversation with you to get any obstacles out of the way of your success!

Sincerely,
Team Hostinger

Thumbnail of user spunflowerchilde
Hawaii
1 review
0 helpful votes
  • Send Message
June 24th, 2022
Verified purchase

Date of experience: June 24, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello!

Your satisfaction is paramount to us, and we loved to receive your review.

Our teams work around the clock to offer you the best, most stable hosting service. Please know that you are in good hands and that we will do our finest to keep surpassing your expectations!

Best wishes,
Team Hostinger

Thumbnail of user nileshc3
India
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

It was a good experience with hosting customer support, quick and supportive

Date of experience: June 26, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Nilesh,

Thank you for rating us five stars! We appreciate your brief feedback.

Be assured that our Customer Success Specialists will always be there for you, ready and eager to support you on your online journey! We hope this partnership of ours will continue for a long, time.

All the best,
Team Hostinger

Thumbnail of user muhammadb102
Pakistan
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

I'm unsatisfied because the issue hasn't been resolved.
Thankyou

Date of experience: June 30, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello Muhammad,

We're saddened our service didn't meet our expectations, but be sure your experience matters to us a lot.

If you have any suggestions or concerns you'd like us to know, don't hesitate to contact us at quality@hostinger.com — we hope to improve our services and turn your experience to the best!

Sincerely,
Gabriela

Thumbnail of user saketr1
Zambia
1 review
0 helpful votes
  • Send Message
June 27th, 2022
Verified purchase

Date of experience: June 27, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Saket,

Thank you for letting us know about your opinion via your evaluation! We are proud that you are having an easy, smooth experience with us.

Do not hesitate to count on us for whatever you need. We are always here to assist if required, deal?

Sincerely,
Team Hostinger

Thumbnail of user mikec2280
Texas
1 review
0 helpful votes
  • Send Message
June 27th, 2022
Verified purchase

Date of experience: June 27, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Mike,

We have been having a wonderful experience being your partners, too! Our teams work very hard to offer the web hosting service possible, so our clients may achieve their online success.

A thousand thanks from us to you because all of this is only possible with incredible customers such as yourself.

All the best,
Team Hostinger

Thumbnail of user kavitab24
India
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Great service. I like how easy it is to work with Hostinger.

Date of experience: June 27, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello Kavita,

It is our pleasure to help you whenever you need us! Thank you for choosing Hostinger and for leaving us this lovely review.

All the best,
Team Hostinger

Thumbnail of user vishalg52
India
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Date of experience: September 19, 2022

Thumbnail of user wexdant
GB
1 review
0 helpful votes
  • Send Message
October 2nd, 2022
Verified purchase

Basic service is good, but support can leave you in limbo.

Date of experience: September 2, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hi, Wexdan,

Thank you for sharing your experience — our goal is constantly improving our services, and your feedback is essential.

Best wishes,
Gabriela

Thumbnail of user nippb
Texas
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Very good tech support in this hosting matter. Thank you.

Date of experience: July 3, 2022

Thumbnail of user futuret7
India
1 review
0 helpful votes
  • Send Message
July 2nd, 2022
Verified purchase

Date of experience: July 2, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello,

Thank you for your kind words, they are remarkable. You and your online projects will always be our focus!

Do count on us,
Team Hostinger

Thumbnail of user panayotisf1
Greece
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Probably the most affordable and user-friendly host you can find.

Date of experience: July 2, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Panayotis,

How great to receive your feedback and know that you have chosen Hostinger as your web hosting provider! We are very grateful for the trust placed in us, and we want you to know that you are in good hands.

Warm wishes,
Team Hostinger

Thumbnail of user shivanshud1
India
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Good experience and easy to handle the back end part of my website.

Date of experience: July 2, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Shivanshu,

We are delighted to know that your back-end management has been easy as a breeze. Thank you for choosing Hostinger!

Your needs are our needs; therefore, our Customer Success Team works tirelessly to offer you aid whenever you request it.

All the best,
Team Hostinger

Thumbnail of user surajl3
Nepal
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Very good Experience with hostinger since i have used this platform

Date of experience: July 2, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Suraj,

Thanks for sparing a moment of your day to write us a review and share your experience with us. We are delighted to know that we can be part of your online success!

Kind regards,
Team Hostinger

Thumbnail of user prashants77
India
1 review
0 helpful votes
  • Send Message
September 7th, 2022
Verified purchase

A+ Service. Value for Money, excellent support and great interface.

Date of experience: September 7, 2022

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From the business

Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.

At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.

Choose Hostinger if you are looking for:

• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices

Company Representative

Thumbnail of user doughj
Hostinger I.
Typically responds within 26 days

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