• Bookmark

    Hostinger

Hostinger

Write a Review

Overview

Hostinger has a rating of 2.7 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Hostinger ranks 12th among Web Hosting sites.

  • Service
    19
  • Value
    17
  • Shipping
    8
  • Returns
    12
  • Quality
    18

This company responds to reviews on average within 26 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
View ratings trends
See all photos
How would you rate Hostinger?
Top Positive Review

“Overall experience good but need to improve you customer...”

Sanjeev J.
6/24/22

Overall experience good but need to improve you customer support process, there must be one telephonic support as well as reply of mail regarding any site issue should be on priority basis within stipulated time.

Date of experience: 6/24/22
See positive reviews
Top Critical Review

“Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee”

Hadiya I.
11/3/24

Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee on resubscription and I had to pay tax on it too. The company is not taking responsibility and not refunding my FULL AMOUNT including tax. I just want to know if a customer has an auto-renewal option off why do they initiate a payment? It's not my fault that tax and subscription fee is deducted from my account. I NEED MY FULL PAYMENT BACK!

Date of experience: 11/3/24
See critical reviews

Reviews (727)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (21) customer support (24)
Thumbnail of user robertm3969
North Carolina
2 reviews
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase

Date of experience: June 10, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hi,

Thank you so much for your review, Robert. We are proud to offer you every tool you need for your online success!

Cheers,
Team Hostinger

Thumbnail of user fazeelu1
Pakistan
1 review
0 helpful votes
  • Send Message
June 12th, 2022
Verified purchase

Amazing customer support. Just move to hostinger so let's see how's their hosting servers.

Date of experience: June 12, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello, Fazeel,

Thank you for choosing Hostinger! We are delighted to be your partners and promise to offer you the customer-obsessed experience every step of the way.

Let's unlock the power of the internet together,
Team Hostinger

Thumbnail of user mdrayhani
Bangladesh
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase

Hostinger is a good Domain Hosting Company. I really appreciate it.

Date of experience: June 10, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello,

Thank you kindly for your evaluation and for being part of our community here at Hostinger! Our team is so happy you enjoy our services. We look forward to many years of hosting your online projects.

Only the best,
Team Hostinger

Thumbnail of user lucianp28
Cyprus
1 review
0 helpful votes
  • Send Message
September 11th, 2022
Verified purchase

Best webhosting I had, so far... Hustle free, no need to worry about anything...

Date of experience: September 11, 2022

Thumbnail of user veselkor
Alabama
2 reviews
0 helpful votes
  • Send Message
June 13th, 2022
Verified purchase

I'm not a heavy user, but the service is quick, all that I need.

Date of experience: June 13, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Veselko,

We're grateful that you found a couple of spare moments in your day to review us.

Our team assures you that we'll do everything to maintain your satisfaction and provide even better services in the future! Do count on us for everything.

Best wishes,
Team Hostinger

Thumbnail of user adeniyio3
Nigeria
1 review
0 helpful votes
  • Send Message
June 12th, 2022
Verified purchase

Awesome. I've been using hostinger for a few years now and their customer services is top notch.

Date of experience: June 12, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Adeniyi,

Thank you for choosing Hostinger as your hosting service provider. We are thrilled to be powering your websites for so long!

Let's stay connected and take the internet by storm together!

Sincerely,
Team Hostinger

Thumbnail of user patrickm1940
Philippines
1 review
0 helpful votes
  • Send Message
August 17th, 2022
Verified purchase

Date of experience: August 17, 2022

Thumbnail of user harishn8
India
1 review
0 helpful votes
  • Send Message
June 18th, 2022
Verified purchase

User friendly interface and good place to kick start new startup business

Date of experience: June 18, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Harish,

Thanks to you a thousand times! We appreciate the time you've spared to leave us your five-star evaluation.

We are glad to see that we are a part of your success! Your happiness is our goal, so we will always do everything to maintain it. Reach out to us if you ever have a question or need help, deal?

Sincerely,
Team Hostinger

Thumbnail of user stever1501
India
1 review
0 helpful votes
  • Send Message
June 18th, 2022
Verified purchase

Hostinger is best hosting or domain provider across the world.

Date of experience: June 18, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hi there,

What a pleasure to hear this from you, Steve! Thank you very much.

We promise to work hard every day to keep earning your trust and ensure you will receive even better services in the future. You can count on us!

All the best,
Team Hostinger

Thumbnail of user ufat
Thailand
1 review
0 helpful votes
  • Send Message
June 17th, 2022
Verified purchase

Happy all around, cheap subscription, easy to understand dashboard, Good tutorial post

Date of experience: June 17, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello there,

Thank you! Our team genuinely wants nothing more but your happiness and business success. Everything we do is focused on your positive experience and all the things we can do to help you out.

Let's stay in touch and keep reaching for the stars together!

Cheers,
Team Hostinger

Thumbnail of user angelol88
Belgium
1 review
0 helpful votes
  • Send Message
June 19th, 2022
Verified purchase

Mee gusta la vdd super app y me ayuda bastante la recomiendo con quien quiera comenzar en esto de dominios

Date of experience: June 19, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hola, Angelo

Gracias por estas amables palabras, estamos haciendo y haremos todo lo posible para impresionarte!

Nuestro Equipo de Éxito del Cliente está listo para ayudarte cuando nos necesites.

Atentamente,
El Equipo de Hostinger

Thumbnail of user joserubenm
Mexico
1 review
0 helpful votes
  • Send Message
August 23rd, 2021

Excelente atención para personas que somos nuevos en esto de la configuración de hosting :) Recomendadísimo!

Date of experience: August 22, 2021

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hola, Jose,

¡Tus comentarios nos hacen sonrojar! Prometemos ir más allá para que tus proyectos en línea sean aún más exitosos.
¡Nuestro equipo te agradece sinceramente por confiar en nosotros!

Saludos,
El Equipo de Hostinger

Thumbnail of user jeffersond35
Ecuador
1 review
0 helpful votes
  • Send Message
July 5th, 2022
Verified purchase

Satisfactoria, el sistema en este período de tiempo ha funcionado sin inconvenientes, lo recomiendo a mis amigos y conocidos.

Date of experience: July 5, 2022

Thumbnail of user jonathanb1316
Mexico
1 review
0 helpful votes
  • Send Message
September 12th, 2022
Verified purchase

Hostinger es Genial. Muchas gracias a todo el equipo de hostinger siempre sorprendiendo!

Date of experience: September 12, 2022

Thumbnail of user angelom291
Italy
1 review
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase

5 stars 5 stars 5 stars 5 stars 5 stars 5 stars...

Date of experience: June 11, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Dear Angelo,

Thank you for the review! Your satisfaction means a lot to us.

All the best,
Team Hostinger

Thumbnail of user trevorb249
Bangladesh
1 review
0 helpful votes
  • Send Message
June 15th, 2022
Verified purchase

Date of experience: June 15, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

Hello Trevor,

Thank you for your review! It means a lot to us.

Warm regards,
Team Hostinger

Thumbnail of user haroldx56
VE
1 review
0 helpful votes
  • Send Message
September 14th, 2022
Verified purchase

Date of experience: September 14, 2022

Thumbnail of user ganeshg16
India
1 review
0 helpful votes
  • Send Message
Thumbnail of user user7362
TW
1 review
0 helpful votes
  • Send Message
June 17th, 2022
Verified purchase

不錯~
但後台可以支援繁體中文嗎?
謝謝~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Date of experience: June 17, 2022

Thumbnail of user doughj
Hostinger I. – Hostinger Rep

您好,
感谢您抽出宝贵时间来分享您对我们产品的建议。您的洞察力将推动我们成为满足您所有主机需求的最好选择。 目前,我们正在不断扩大我们支持的市场数量;因此您将来可能会看到针对您所在地区的语言支持。我们将在准备好后立即分享更多内容,敬请留意!
祝您生活愉快,
Hostinger团队

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.

At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.

Choose Hostinger if you are looking for:

• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices

Company Representative

Thumbnail of user doughj
Hostinger I.
Typically responds within 26 days

How do I know I can trust these reviews about Hostinger?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hostinger?