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Hostinger has a rating of 2.7 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Hostinger ranks 12th among Web Hosting sites.
This company responds to reviews on average within 26 days
Overall experience good but need to improve you customer support process, there must be one telephonic support as well as reply of mail regarding any site issue should be on priority basis within stipulated time.
Really disappointed by their auto-payment policy. Even my Auto-Renewal was off they charged full fee on resubscription and I had to pay tax on it too. The company is not taking responsibility and not refunding my FULL AMOUNT including tax. I just want to know if a customer has an auto-renewal option off why do they initiate a payment? It's not my fault that tax and subscription fee is deducted from my account. I NEED MY FULL PAYMENT BACK!
I like its speed and the support they provide is awesome and excellent...
Date of experience: June 27, 2022
It's better than other service provider. I very much like this than others.
Date of experience: September 25, 2022
There is no after sales services i know there is a language barrier because GOOD UX and chat process is expected.
Date of experience: September 26, 2022
Dear Yogesh,
We're sorry to hear this. If you would share more details of your experience with us via quality@hostinger.com, we'll be glad to learn from this situation and improve our services.
Sincerely,
Gabriela
Date of experience: May 29, 2022
Hello,
How nice to receive your feedback and know that you have chosen Hostinger.
We strive to ensure a bump-free ride to your online success; thus, meeting your expectations of quickness and easiness is essential to us. Rest assured, you are in good hands!
Sincerely,
Team Hostinger
I like hostinger service. I feeling better because my problem is solved
Date of experience: June 28, 2022
Hello, Ashish
Thank you for sharing your postive opinion of Hostinger! We appreciate the review.
Our Customer Success speacialists are always keen on assisting you, as nothing would make them happier. Let us stay in contact!
Warm regards,
Team Hostinger
Thank you very much for your excellent service and excellent support.
Regards
Date of experience: July 4, 2022
Support was helpful. But waiting time for support could had been better.
Date of experience: July 5, 2022
Everything was available in the documentation and it was easy to setup.
Date of experience: July 5, 2022
Hostinger offers a great range of products at a competitive price point.
Date of experience: July 5, 2022
No chat support. Have to wait for hours to someone be available.
Date of experience: September 24, 2022
Dear Ravi,
Thank you for spending your precious time to share feedback with us: it helps us to grow for our clients.
All the best,
Gabriela
Email response is good and services are also good but are bit expensive than they should be
Date of experience: July 4, 2022
Hostinger is a nice hosting company. And it's support is just awesome
Date of experience: July 4, 2022
It was good customer support I get help from the customer service
Date of experience: July 2, 2022
Hello, Vaskar,
We appreciate you taking the time to share the feedback with us. It is our pleasure to be of assistance whenever you need.
Thank you for chossing Hostinger!
Best regards,
Team Hostinger
Hosting process is simple, and getting the site up too is easy.
Date of experience: June 8, 2022
Hello, Ravindra
Thank you, thank you, thank you! Our whole team is pleased to read about your experience.
We are happy to have you with us and hope to make your online journey as smooth as possible. Let's keep in touch!
All the best,
Team Hostinger
Awesome service, only problem is the verification emails goes into the spam
Date of experience: June 17, 2022
Hello,
Thank you for sharing your feedback with us! We appreciate it a lot as it helps us better understand your needs, allowing us to improve our service for you.
Our Customer Success Team can surely help you out with the verification emails! We invite you to reach out to us so that we can offer you the very best Customer Success experience. All you need to do is click on the purple icon on your client dashboard, and our Customer Success Specialists will assist you with your questions!
All the best,
Team Hostinger
Very happy, fast servers and great services for a very reasonable price.
Date of experience: September 15, 2022
The Speed and Performance is unbeatable, but the up-time of the servers needs to be improved.
Fast speed and easy to manage.
Date of experience: July 5, 2022
It's very nice and well web hosting site and they operate in Asian continent as well.
Date of experience: May 29, 2022
Dear Burhanuddin,
Thanks! We are truly honored to be catering to an audience all around the globe.
Our team is thrilled to hear that you enjoy our services. We are committed to working even harder on them to make sure your enjoyment only rises.
Best wishes,
Team Hostinger
Great and most satisfactory, Nice services, best prices and good supports...
Webhosting and domain
Date of experience: June 26, 2022
Dear Shameem,
How nice to receive your feedback and know that you have chosen Hostinger!
We strive to ensure a bump-free ride to your online success - you are in good hands!
Best wishes,
Team Hostinger
I have set up email manually but it keeps asking me to set up hostinger email which is annoying
Date of experience: June 26, 2022
Dear Peter,
Thank you for taking the time to share your thoughts with us. Your feedback allows us to understand your needs better, which helps us to improve the service for you.
Our Customer Success Team would be delighted to assist you with the pop-up. Reaching us is super easy - click on the purple icon on your client dashboard, and one of our Customer Success specialists will assist you with all your questions!
Kind regards,
Team Hostinger
I found the hostinger service better than the other hosting provider.
Date of experience: June 28, 2022
Hello, Muhammad
Thank you for sharing this valuable experience of yours!
Our team is always ready to assist you, be assured. Let us stay in contact so that your online projects can reach a whole new level of success!
Cheers,
Team Hostinger
Very very good and i loving... the best service quick response
Date of experience: July 5, 2022
Great service, happy and satisfied looking for forward for more features.
Date of experience: July 3, 2022
Dear Hemendra,
We are incredibly glad by the fact that you chose us as your hosting provider, and we will do everything in our power to ensure that your experience grows even better.
It will be our pleasure to surprise and inspire you at every turn, we promise you that!
Best regards,
Team Hostinger
Date of experience: July 4, 2022
Good experience good hosting service great customer support keep it up
Date of experience: June 10, 2022
Dear Dawood,
Thank you for providing your feedback. At Hostinger, we take pride in providing a positive customer experience and are delighted to hear we have met your expectations.
Always count on us,
Team Hostinger
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
Hello Aryan,
Thank you for giving us a five-star rating!
One of the goals our teams pursue is offering meaningful support while offering a fast, efficient hosting service. It is always amazing to learn that we are achieving that.
Let us keep the communication going as we aid you on the path to your online success. Cheers!
Kindly,
Team Hostinger