HotelPlannerReviews 3,842

Very responsive; extremely knowledgeable AND VERY PERSONABLE!

As a professional marketer (Marketing PhD) and a retired Full Professor of Marketing at an AACSB university for twenty-seven years, I can say without a doubt that this person should be promoted immediately and given a SUBSTANTIAL raise!

Worst call experience ever. Couldn't understand my email address. I was born and raised speaking English, absolutely no excuse for not understanding me.
After I booked the reservation I got a cancellation notice.

It amazing she help me she was nice a good person to talk to she has the best customer service I ever had 10 out of 10 was great

He spoke very well, he explained everything to me. I asked him a couple of questions. He got he knew what he was doing about. So I recommend him many, many more of these people that you should get. He's very good at what he does. Thank you.

The person I spoke to was very pleasant and patient with me. I found this very difficult to do, it took me a few times to complete, I spoke with several other people, and even booked the room to find out it was canceled this morning and had to start all over again.

Jude was fantastic! I was at work, busy, and needed to book a room for a funeral. He was extremely helpful, very fast and friendly.

She was very good. I can't hear so well and I needed to talk slower. She helped me through the process and was very understanding. Thanks so much Raymond

Needing a room, options, date changes, affordable so everything went smoothly, suggestions to benefit me were offered and information to explain why I had difficulty trying to book online myself.
She was polite, personable, professional.

Mario was professional, friendly and very helpful in securing our reservation in January for the Tedder's/Pierce wedding!

Virgilio was friendly,
Professional and efficient!

The gentleman was very courteous and helpful and knowledgeable.

All aspects went well.
The reservation agent was very cordially and knowledgeable.

We are in West Palm Beach for business. Hotels are either too expensive or no availability. Decided to go North to Stuart florida. Quality inn. John was great, very professional.

A pleasant and helpful customer service experience. Although I was initially disappointed to find that the number on the hotel website connected to this central reservation service rather than to the hotel, the cordial and efficient agent had the specific information I needed about which room to choose for my needs, and found the best room for me at a rate a little bit lower than what I was seeing on the hotel website.

Reservation was made Directly AT the hotel!

Carlos found the discounted rate and was professional in our conversation

Pleasant voice also!

Fernando was very helpful and efficient. He was patient with an 81-year-old non-tech.

He was wonderful and answered every question I had. He was also very friendly!

Was very respectful and helped with working through reservation. Very calm and polite.

The representative was very patient and very kind.

Great and calming experience! Andres was very professional and pleasant!
I prefer to book hotel reservations over
On line method!