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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Good so far, never been to new orleans looking forward to visit
Recommended
Quick and easy and very pleasing to use the website with complete show of the rooms available
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We were on one site, it seems to have booked on another.
Just happened to be on that site
Quick and easy experience and pricing was best online for this hotel.
Easy to book and good prices to be had will use again
Was checking on line and it came up
User-friendly, straight forward and very easy to use. Would definitely use again!
Simple and quick would use again if required and recommend to friends.
Travel to Elstree studios
Used the information on the ap to determine right type of reservation
My husband called the hotel to assure reservation had been accepted.
Showed up as good option to create reservation
Online booking with ease, fantastic follow up on booking confirmation.
Thank you
Ease and timing
Easy to see what I was booking. Made the experience super easy!
First choice - easy
Good - did it all online, so not contact with Hotel at all.
We had a great experience making a reservation.
The choices were good.
The rate for the hotel was very good.
Quick and easy booking process and confirmation received almost instantly. Thank you.
Location and price.
It was an easy way to book and find the room you want. Fast and easy service
Searched the Net
It's close to where we want to be on the night. Awesome.
It just came up on the internet for options.
Nothing to describe… routine and easy, I made my choices and clicked!
It was the first on my google search… I actually thought I was making a reservation on the hotel’s own site.
Quick and easy to use. Was able to get a room quickly.
Previous stays at this hotel.
It was easy an easy process to find out costs and availability and then book the room.
Looking for somewhere cheap to stay for a night
Great interface and simple operation. Navigation and ease of use was superb
Not clear enough, I am not really sure if I'm booked? I was charged right away though
Haven’t resolved it yet
This reservation was a snap to do. Easy to follow steps to choose my room and dates.
Recommendation
Too soon to tell. Would like to hear from hotel re: transportation.
I didn’t even know I booked thru hotel one. I thought I was booking direct.
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
