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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Too soon to tell. Would like to hear from hotel re: transportation.
I didn’t even know I booked thru hotel one. I thought I was booking direct.
Easy access, good pricing, yet to contact direct to confirm arrival times
We were on one site, it seems to have booked on another.
Just happened to be on that site
Online application to book a room for the night in the area
They were recommended
Very easy to book a hotel and user friendly, will book again
Best option
All good but would really love a room with a lovely view.
Convenient as I have to do a presentation at Loxton High School
The booking was quick and easy, made possible by transparent and clear options of rooms and rates.
I love the hotel...
Quick and user friendly! Same room cheaper than Booking.com. Almost $200 cheaper
This is silly. I did all the work during the booking. Why would you want to know how you did?
The booking was very simple, but could of used more info about the approx area of stay on the map
No issues encountered to date
Will advise you if I have any prior to booking date
No issues with booking the hotel I wanted. I received confirmation within 20 minutes of booking.
First site i saw
It was all good. Nothing bad or nothing missing. Had all I needed to relax. Thankfully!
Because it came up and it looked like what I was looking for and a great deal plus availability. Its was perfect!
Have not been at the accommodation, I can not have an opinion yet. Booking was ok
Found online
Everything was easy from start to finish and I found what I was looking for quickly.
No particular reason
I found the staff to be very nice and very helpful, thank you for the help
The layout of the site left no questions as to how to proceed. Very nicely done!
There was a certain place I wanted to visit and the computer booking was right there.
I found the process to be fast and efficient, and I received a confirmation right away
No particular reason
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
