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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Simple and it works. Easy to contact and friendly service
All easy all fine simple to follow instructions which made it quick and easy
Close to station good price
Thankyou See you Soon, we have been with you before
Been there before
It was easy to make the reservation for the hotel.
It popped up on my screen.
Online experience was easy and fast. Enjoyed the entire experience
I was directed there
Not Applicable. Do not wish to provide feedback. Will not use this site again
Nearest to Airport and good rating
Fast and Accurate with pictures to add to visual comprehension.
We had a great experience booking the rooms. Great Price!
Excellent!
Great view and great price!
Quick and easy and clear. Good to be able to select a nice room.
It came up on google quickly
The best! Great platform and find the hotel I needed.
Easy to search for the hotel I wanted. Very easy to reserve my room.
Had the hotel I wanted
Process was simple to follow & confirmation was received promptly.
Had the hotel in the location I wanted.
It was easier to do online. I tried phoning and it was very difficult.
Great! Was easy to do! Hope it continues easy. Looking forward to our trip!
Very good and very helpful can't wait for our vacation
Thanks for allowing me to book and cancel due to emergency and book again with no penalty.
Choosing El Rancho because I have stayed there before.
I like anything that's easy to use and that's what this website is, very easy and fast.
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
