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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Quick and easy, but took till the next day to get confirmation.
Could not help.
It was very easy to use, the price points were good
Good prices and easy to use
All ok so far and looking forward to visiting family in Canberra
Close to family
Confirmation email went to my junk folder but I did receive it
Very easy and looking forward to staying there thank you.
Live in the area and have always wanted to stay there. It is our 40th wedding anniversary and we wanted to do something special.
Have not arrived yet so I cannot evaluate at this time
Very unnerving you don't have reservation clearly confirmed but I do.
Chose hotel by location
Nice and easy, received confirmation email straight away. Thank you
Straight forward method of booking a room very satisfactory
Stayed there several times before
So easy to do & I had my confirmation within minutes.
Family suggestion
Everything was easy. Went smoothly.
Provided good detailed data about cost and availability.
Makes clear what to expect from a night in the hotel.
Good location
The booking process was fast and easy to navigate.
Easy to use booking service with prompt responses.
Very limited availabilty of hotel rooms on a WOW weekend, and HotelsOnes had a couple on offer.
Hassle free booking process. Just what I like and expect
Friend recommendation
My experience was an easy and quick one. No problems.
I thought I was on the hotels site actually. I didn't know until the transaction was complete. Looking forward to celebrating my 52nd wedding anniversary in Daytona. Thanks.
Google link said, book now pay later, not a big deal. I must have misread something.
Great service. No hassles. Will continue to use this website.
I can never log back into my account to check in on-line. It is very inconvenient
Would have preferred to speak with a hotel rep…. But managed online adequately.
Going to Bern’s for anniversary….
Did not give me the option of paying later, despite it advertising as such
Have received no reply as of yet.
I didn't. I wanted to book direct but landed on your website instead.
Excellent and easy. Fast too…………………………………………………………
Google search
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
