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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Straight forward and no problems. Easy to use Web-Site
Recommendation from family member.
Very helpful and easy to follow through with details required.
For central convenience, comfort and accessibility.
Very easy to make a booking and use the site. Great position in Sydney
It was a Quick and easy. Experience to book on line.
Referred by a friend.
Met expectation with easy access and able to get confirmation by email promptly.
Came on website.
Very Easy to book.
Great rate.
We would use Hotel One again
Came up on the Shaw Hotel search
The booking experience was an easy process without any problems.
Convenient location
Accomodation is great
Everything had gone well
Will use this again
The time out on booking page was a little short. Made me feel rushed.
Quick & easy booking system, detailed description of the accommodation with accompanying photos
Pleased……………………………………………getting frustrated with survey
Went to motel website
Easy to book and view facilities of motel. Excellent booking service
Easily done, subsequent to viewing other options. I liked the reviews.
It was provided by the search engine.
The booking process was fast and easy to navigate.
Easy to book the hotel and pay, received my confirmation right away. No issues for checking in.
Easy to use - great price for the place we selected
Easy to use
Have a wedding coming up and booked the hotel, haven't been there yet but pictures like nice.
Friends are staying here for a wedding so booked same hotel.
Easy booking!
Waiting to hear back re late arrival.
Waiting to hear back.
It came up in my web search.
Happy about payment is for our Canadian dollars
Sight was easy to follow through too
We have stayed there before and enjoyed it
Done online, went smoothly. Hopefully the trip goes well.
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
