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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
A few clicks and my team was booked. Confirmation sent immediately.
Proximity to client in TO
Booked post holiday can't describe experience because we are not staying there till November?
Because we precooked holiday and car parking pre holiday with yourselves any problem our tel number is *******370
The booking for my holiday getaway was fast and efficient.
Thank you. Easy to follow site. I received the booking confirmation quickly.
Quick and easy efficient happy with service I received would use again
Great location
Easy as pie, no issues and ready for my hotel experience
Friend referred
Excellent service…really appreciate the effortless process
Recommended…choice of IACP.
Easily booked a room from your site. No complaints and I got all confirmation emails
Wedding in the area
For God's sake, I haven't even been there yet so don't know anything at all about the place.
Excellent easy simple quick fast and efficient service
Logical progression and notifications. User friendly.
We have stayed before although some time back and was happy with your excellent presentation
Easy to book
I was not provide it with any of my itinerary number
Or able to get anyone on the phone
Cannot get a hold of anyone
It was a add
Great booking site, easy to follow and the price was competitive
Link was sent to me by a work colleague
Quick and easy. Everything went fine. We enjoyed our stay.
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
