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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Great booking site, easy to follow and the price was competitive
Link was sent to me by a work colleague
Quick and easy. Everything went fine. We enjoyed our stay.
It was easy to use and the confirmation booking appeared immediately.
Location purposes.
Pretty straightforward. Very prompt booking process.
I didnt. Came up as the default when i went to motel website.
Easy process for booking fill out the form, book room and pay
All done
Will review once we have stayed in november looking foreward to it.
Visited bath 2 weeks ago and saw the hotel and liked it
Visited bath 2 weeks ago and saw the hotel and liked it
Very easy to book online, straight forward process
Very easy to book and confirmation came through promptly
Simple and good experience. Better price even the hotel itself dud not offer when called.
Good price.
Simple and straight forward! Some websites are hard to use but this was among the best.
For the Chateau.
Quick and easy! Glad this option popped up to use for booking.
That’s what came up.
Very easy! No problem so far. The survey requires too much typing. Fix that!
Very easy and 2 day cancellation "just in case" as a bonus
Large unit which I need due to claustrophobia -- will be OK in a 50M2 Unit. (Biggest one I saw available online)
Still awaiting confirmation from the hotel that they can provide 2 beds
It works great
Perfect experience - no problems, quick and efficient service
Previous experience
Easy booking online. Looks clean and smart accommodation
Good location
It's an easy quick process. Good and complete information on web site
Good rate, quick response in email and easy to use
Easy to use
Awesome! Best customer service, sent follow up emails.
Always good experience
Excellent & every easy! I will use this platform again to book a room.
Super easy to book online, no hassles or headaches
Random chance
It was really Easy to book online had no problems at all
Easy to book the hotel and pay, received my confirmation right away. No issues for checking in.
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
