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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
Proactively asks for customer feedback
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Very good. Quick and simple to use. Found what I needed. Booked it there and then and smooth transition when booking in.
Search engine
Very good. Quick and simple.
Search engine
OKAY DID NOT LET ME APPLY AARP DISCOUNT disappointed at not getting my discount it's already hard enough to get what you are looking for and then they don't apply discount
NEED VACATION
These people ripped me off, I will never use this platform again, I will make sure my family and friends don't use this platform
Tip for consumers:
That would honor the lower price at the time of service
Products used:
Wyndaham hotel in San Diego.
Don't use this site, they don't honor the current pricing, if you book early and the price is lower at the time of rendering the services.
Nothing special. We needed a place to stay in SLO and the Peach Tree Inn was available. It is just around the corner from the Apple Farm and just up the street from the Splash Café.
Hotelone's site was easy to navigate and gave me simple choice so I could book my room and be prepared for my upcoming trip.
It was the best choice to book a room quickly and efficiently.
This was one of the easiest ways to book our Hotel stay with Desert Rose. I can't wait to take our vacation and see the accommodations.
Went through the Desert Rose booking process.
Fast and the hotelier even responded quickly to a question I had regarding late check in. Gave me the confidence I needed to book this hotel!
Super easy. Room features and rates options are very clear. Some of the information on the hotel services on the other hand could be more complete.
No issues. Was super easy. I would choose this the site again and would recommend it to others in the future.
Found it on the search engine. It came up as the first option to book my room. No other particular reason.
No problem, I don't like booking on line, it is difficult to talk person to person. Scams happen all the time.
Booked on line that’s how I made the booking. I choose the motel and the dates I wanted were available.
I went to the website and quickly put in the necessary information to book a room. It was under 2 minutes.
Not applicable
Very quick and great rate. Simple site to use.
Confirmed with the hotel and booking processed in a very short time.
All went smoothly with HotelOne. HotelOne washer easy to research and book. This is the 3rd room I booked thru these.
I don't like that you don't find out the nightly rate does not include facility fee. Till after you have paid.
I didn’t. I thought I was on Bakers Cay website
Page is a little busy but everything is there. Confirmed promptly. We will see how it goes when I get there.
Redirected from hotel website.
Saw this hotel when we traveled north in spring and decided to try it on the trip south in the fall.
No particular reason.
No place to indicate that we have a dog. We know there will be an additional fee. Would have liked to have payed for it when making the reservation.
Very easy system to use to reserve a room for our chosen motel so we don't have to drive 1.5 hrs home after a wedding close to Barre Warren
Close to venue we are attending
Quest are usually good facilities
The Royal is excellent place to stay, with views over looking the sea and central to the town centre. Booking was very easy not complicated.
Thought I would try them having not booked through them before.
Easy to check. Great room provided. Free WIFI leaves a bit to desired as the only way to get reception is by stepping outside room
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
