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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
Proactively asks for customer feedback
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Easy booking, can't wait to visit tomorrow. October 3 through October 5... celebrating a birthday
Family members have stayed there before
All good pnly issye wanyed to pay cash. Asked ay checkin and again at checkout, biy was chargrd to mu credit carf
I cannot write a review for something in the future. After my stay in the hotel you can ask me
Google search
Quick and easy, thanks for making things so easy. What more can i say.
I didnt it just popped up with the venue address.
Easy process and appreciated the call out to cancellation policy right at the top!
No issues booking and was fast and easy! Would book through this site again.
I'm hoping my stay is as smooth and comfortable as the booking experience was.
Clear details of what was included, what accommodation looks like and great price.
All good I stayed at this hotel previously good location for my business meeting
Stayed previously
Excellent, speedy service! I stayed at the Lodge when I was a young girl!
Wanted to stay at Wmsbg Lodge
Easy & straight forward. Nothing else to say - achieved what I wanted to do
Stayed at Salamanca Inn before
Excellent, quick and easy. I love this site and always find the best deals.
Found the best rates online.
Booking. Easy access & steps to follow.
Central to Brisbane CBD and River precinct.
Stylish. Attractive layout. Views. We look for proximity to river & CBD
The site was pretty simple to navigate. This was our first time utilizing it
Property offers it as a booking choice
Easy to book on line clear information lots of information about hotel good reviews.
Recommended
The room was great, with many amenities, and also quiet and well-appointed. Parking easy.
In the area where I was visiting
The agents that helped me were very patient and helped with my multiple bookings
I didn't have a choice
Quick and easy.
Clear clarification of booking and an almost immediate mail to confirm.
Auto directed to site following search for this specific hotel and location (wedding).
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
