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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Easy and less expensive then the actual site. Looking forward to the trip
Quickest thing I could fine. Could be cheaper but fk it. Vegas baby!
GREAT, easy to use. Delighted with communication and look forward to our visit.
Hotel close to St Pauls and very good reputation
It is a easy to use booking system for a quick/last minute getaway.
Last minute get away
Easy to book the hotel I wanted for this trip. Check in easy.
Came up in my hotel search
Great,no problems so far booking was easy. Hoping the rest will be easy.
It came up on the website
Yes I received it thank you for 3-days n confirmed I thought. Apologies
Simple, quick and very easy. As good as any other online booking site.
Very nice location to the beach
Very easy to use the system to book my hotel room and quick.
Very easy to do. Confirmation sent. I don't have anything else to submit.
Came up quickly
We contacted our after-hours emergency travel service and we were taken care of.
Fast and simple booking platform. No challenges. Quick confirmation and good cancellation policy.
Booked through hotel website
I got the email right away and was happy with the info provided.
Easy to use app, quickly accomplished reserving my room. Received my confirmation promptly.
Close to Bass Pro, Parkview High School Reunion 10/8
Easy…. Very easy to book for my stay. Almost immediate confirm. Thank you
Easy as 123... and we're in our way. Thank you. Easy & helpful
Incredible rates
I ended up booking with this site by accident because I thought I was on the hotels website
Quick and easy booking. I already had the hotel I had in mind and did a price match on my own.
Quick and easy
Quick and had my info populated…easy and thorough… will use again
Good so far, never been to new orleans looking forward to visit
Recommended
The booking was quick and easy, made possible by transparent and clear options of rooms and rates.
I love the hotel...
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
