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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
Proactively asks for customer feedback
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Excellent easy to use. No problem In navigating the website to make the room reservation.
To book The Suwannee Inn
Making my reservation was very easy. The site was very organized, and clear in direction.
Price point for the hotel
I got the reservation for a good price and the process was straightforward and easy.
Fantastic quick easy to use website, thank you you have such a great product, thank you so much.
First one that showed up when I googled Lakeshore in
Easy to make my hotel booking
I found the site straight away when I searched for the hotel
FOUND SITE ON LINE
Was easy enough to handle. It was pretty straight forward.
Having a dinner in Midway on the 28th and decided to spend a couple of nights.
Easy, and got a good rate. Wanted a specific hotel
Nice and easy. Nice platform. One click to make reservations.
I had a typical booking experience? Really? 50? Why. Why?
Didn’t no i did. Thought I booked through the hotel directly. My bad
A very easy and quick method for a successful booking
This is the site that came up when I needed to book
Very quick and easy online booking, received conformation very quickly
Competitive pricing
The agent was extremely helpful! Helped find the best location.
I knew hotel I wanted to book. It was simple and fast to complete.
It seems that this is the default for the hotel I wanted to book
Quick and easy. The pricing was the same as the website when I paid.
Proximity to office
Excellent support, easy to book, good information, ready to go.
Price and location.
My overall experience was good. I didn't know I was in the HotelsOne website.
Didn't know I was til the room was reserved.
I'm impressed with the ease and quickness of the booking.
It was not much of a choice. HotelsOne just popped up.
So far so good, looking forward for a relaxing time!
Looks nice!
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
