HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
This site was was easy to use and pricing was good!
Quick and easy to do, easy website to navigate no problems
It was Cool. It was Quick and it was easy.
I'll definitely be using them again..
Close to where I’m going
Booking was simple and hassle free and the booking confirmation was sent immediately.
Easy simple and great price. No pressure and price i liked
Quick and easy. Few clicks and it's done. Smart and intuitive
Search result
Simple and easy to use, very quick to book and enter
The hotel selection is suitable to my needs
Very simple to book, would recommend the site. It made the process very simple.
It was easy to find what I was looking for and easy to book.
I could book the hotel I wanted through it.
The Walk to the beach behind the Inn! You have got to do it!
Did not realize that I had.
Good booking online, good location, friendly front desk
Easy, easy. I do not do well with computers.
Thank you
Very clear and easy. The service was excellent and the room was clean and well equipped.
Very efficient and easy, computer program very easy to use
Easy to follow instruction, and easy to fill in forms
Reservations were easy to make and very easy to understand
Good experience with no complaints. Good job with the website
It was easy
Got a great room at a great price at the stadium Hotel
Just went online to the stadium Hotel for information
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.