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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Do not force me to answer! OK I have now downrated the experience to 1
Quick and easy, got dates I wanted and location I wanted.
Simple, quick, efficient booking. Blah blah blah blah
It came up when I booked my hotel.
Good service, good follow-up, recommend the service
Great experience. Great experience! Will definitely use again.
Easy and fast! The best rates on this site compared to others.
Great price
Easy to understand and use, a good outcome resulted
Located online
The last minute booking went well. It was quick and easy.
Availability
Excellent experience, booking was made very quickly and easily.
For the lower prices compared to other sites
Most hotels do not charge your credit card till the day you are to arrive.
No thanks it is I'm not okay to force a review. Please think about this
Easy and fast. I appreciate how little hassle to complete the reservation process.
All great. No real problems. Too busy to say any more. You are stressing me out.
My husband found it.
Gave a number of options for accommodation and easy to book on line
Convenience.
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
