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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
Proactively asks for customer feedback
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Don't u think this survey request is Premature - haven't checked in yet!
Easy to process the booking. Directions are clear.
First came across me from the internet.
No problems booking our overnight stay near Gatwick
Best avaliable
It was quick and fast without any fuss. Everything looks work very well. Thanks.
This is the first time and it appear when I was booking directly in the hotel
Called CS to confirm reservation and participated in an automated process which resolved my query.
Automated system that workrd well
It was an option and I tried it.
Easy to navigate. Confirmation came quickly. I had no issues booking, was a simple process
St Louis University Speaking Engagement
Very easy process. Good price. Great location. I look forward to checking in on Monday afternoon.
Uncle's funeral in Two Rivers. Also I have stayed there twice before, and really liked it!
Thank you for making the experience fast and easy!
No issues whatsoever. Good platform for booking hotels.
I didn't. The hotel uses this platform for booking rooms.
Booking was easy and provided all the information I needed.
We have not been there yet so cannot provide review
Looked for a good one
It was super easy booking on HotelsOne. I received the confirmation without any delay.
Quick & easy. Clear information re hotels/rates. Very satisfactory.
Excellent. Looking forward to visiting your hotel.
Love your restaurant.
It was an easy booking service and we received a prompt response.
I was aware that the Hilton have used this booking service previously.
Haven't stayed yet! …………………………………………………………………………..
No issues, was redirected here fromm hotel website
Was redirected here fromm hotel website
Needed a room thought I'd better act fast very simple and thank you
Was on the web seems like a fair price
WE always stay here. Clean friendly and great service
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
