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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Easy. Hopefully I'll get the email confirmation too.
The link popped up
Very efficient and easy to navigate. User friendly website.
Good hotel pricing
Needed a room thought I'd better act fast very simple and thank you
Was on the web seems like a fair price
WE always stay here. Clean friendly and great service
Simple and therefore enjoyable booking experience.
No other option
I accessed site and immediately found a motel that suited what we needed.
Google search, came up with what we were looking for.
Seamless, efficient and quick service.
That's all I have to say!
Found it on the internet
This service was quick and easy to use. Would recommend.
Good experience when getting my hotel room it was easy
First one to come up
Fast and easy! No trouble at all making my reservation
In my neighborhood
Agents can't understand the changes i want to make.
Daughter said nice hotel
Easy to use and informative information given when making a reservation
Being my first time using this site I'll know more once I arrive at the hotel.
Directed to the site by the hotel
Easy to navigate website and smooth booking process.
Site was easy to follow and use. All went as expected.
Used it before.
Very easy and straightforward. A repeat stay, satisfactory in the past.
Stayed before. Happy with experience. Several times
First experience. Can't comment yet. Booking was easy.
Through search engine
Really enjoyed it. Well organized and easy to use. Two thumbs up!
Recommendation from friend
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
