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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
I went onto the hotel site and booked our stay with no problems.
I chose HotelsOne as the site is very user friendly and efficient.
Easy site to work with, everything went through fine.
Customer friendly website, follow- up to check if confirmation of booking was received.
On- line search
No senior or military discounts offered for this reservation
It was fast and easy. No problems at all. Took less than 5 minutes.
Reasonably easy to book, thanks. Will not enter anymore. Review should be my choice!
It was there...
Easy to use! Several choices of rooms, etc. Got excellent reviews.
It was very quick and easy to do. I would recommend HotelsOne.
Easy to book, prices are definitely cheaper than the hotel's site.
By a happy accident
It was very easy to book and comprehensive website.
Some booking sites are difficult to navigate but we found this one quite user friendly.
Value for money, parking included and close to all relevant locations.
Great service and friendly staff. Website photo gallery showed a nice environment
Helpful
Location and price
Very clear information and ease of completing reservation!:-)
I am starting a bicycle ride in Winter Garden
Quick & easy to follow instructions, making the process most satisfying.
Recommendation
Recommendation
Efficient and easy to book, hassle free. Would definitely recommend
It's easy to book on this site. Straightforward pricing and checkout
It was an easy experience to book my hotel. Thank you
It was the choice that popped up when I choose the hotel.
Quick and easy, but took till the next day to get confirmation.
Could not help.
Easy. Hopefully I'll get the email confirmation too.
The link popped up
It was very easy to use, the price points were good
Good prices and easy to use
All ok so far and looking forward to visiting family in Canberra
Close to family
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
