HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
No problems making reservations. Quick and easy system to manage.
Automatic service
Very Easy to book.
Great rate.
We would use Hotel One again
Came up on the Shaw Hotel search
The booking is simple and totally uncomplicated. Gladly again!
Recommendation
Nice website which worked well for a quick registration process.
Best hotel option and rate... thanks!
We booked a stay in the quaint town of Stillwater.
Just googled it online.
Very Easy! But the review process requiring 50 characters is unreasonable.
Referred by the facility website.
Good so far. Nothing negative to report at this time. And. Hopefully. That experience will stay..
I chose Ramada Inn, Pinewood Park, North Bay, Ontario because we stayed there 2 weeks ago.
Very easy no problem s the online experience was good
I liked the property
I found it very easy to book the accommodation for my visitors.
Excellent
Reasonable price and availability.
It was fast and easy. No problems at all. Took less than 5 minutes.
Easy booking found exactly what I was looking for in a matter of seconds.
It popped up on google
Everything I expected for 94 a night. Nothing fancy but very clean. Easy to book
A friendly and simple website to use, an all-around great experience.
Frist time user, will be back again.
Efficient and easy. Online instructions very clear.
Others from my party staying there
Very easy process and able to access good rates. Happy customer
Could not wait on the line, rang accommodation hotel direct and updated reservation
Easy as pie to make a reservation with one of many top hotels.
Fairmont Hotels
VERY GOOD. NO PROBLEM EXCEPT THAT YOU ARE REQUIRING MORE WRITING THAN SEEMS APPROPRIATE FOR SUCH A SIMPLE REVIEW. WHY?
MY FATHER WORKED THERE IN THE 1930S.
Nice place, front desk could be more helpful. But love the hotel
Quick & easy
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Straight forward and no problems. Easy to use Web-Site
Recommendation from family member.
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.