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HotelsOne has a rating of 2.6 stars from 1,649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotelsOne most frequently mention customer service, credit card, and third party problems. HotelsOne ranks 27th among Hotels sites.
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67,540 reviews
Used it a few times when i was looking for some alternatives other than the more known ones, and this one worked perfectly. The thing that caught my eye the first time i ever logged on the site was their extensive language and currency preferencers, they are pretty easy to set and the website interface is a little bit old-school which like. You don't really want flashy animations and shiny illustrations, you just want to book your hotel, get your confirmation, check some info about the hotel and get on with it. This site is particularly cool for that, prices are competitive and the website often provides pretty good deals and discounts as well. So, simple and east, streamlined, supportive, competitive, it has all the good ingredients to be a really good alternative.
Never booked through hotelone.com these scoundrels will trick you into booking a non-refundable hotel room with zero warning. Once you book, they bill you the full amount automatically and then it's almost impossible to get your credit card company to even reverse the charge. I had a booking a month in advance on a trip I had to cancel a month in advance & the hotel refused a refund as well!
Easy to navigate website. Very informative Highly recommend.
Very easy to book and secure lodging in a timely fashion. Thank you.
It popped up while I was browsing!
Nice and easy to book, spontaneous confirmation of booking.
Proximity to conference venue.
Very efficient and easy to navigate. User friendly website.
Good hotel pricing
This was a easy website to book accommodation through.
That's where the internet took me!
It was very easy to find the right hotel and book a room.
Because of the rooms they offered.
Very easy to use this website, no difficulties at all.
Location good, and facilities look excellent, but mainly for location.
Quick & easy on line and had the availability we needed for our days requested
When checking web site it was easy to complete our booking and Hotel looks good
It came up.
Easy and Straightforward booking process - no issues.
Proximity to venue
Good all around timely service. Everything happened promptly and professionally
OK. I booked directly with the hotel website. *******890
I did not know I chose HotelsOne. I booked directy with the hotel.
Easy! Thank you so much! Very happy with the overall experience!
Very simple to book. Hope my stay is as impressive.
Love the layout and easy site navigation. I would definitely book here again.
Location to wedding venue
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Since 2001 our team of hotel and internet experts has expanded to 90 professionals working out of seven global offices catering thousands of travelers a day. We have built a company that provides online hotel reservations in the best possible way. A valued facet of our company is our multi-lingual customer service team who constantly provides excellent service in more than 22 languages.
