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HotFootballTickets has a rating of 2.5 stars from 135 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotFootballTickets most frequently mention customer service, credit card, and premier league problems. HotFootballTickets ranks 39th among Tickets sites.
Made up my mind to go see Chelsea beat Everton. Booked the tickets on short notice, and still got them three days before the match. So glad I did this: good seats and good game. Will definitely make another booking.
Please do not use this website. Flew to Liverpool after buying Anfield tickets. Promised delivery Friday. Didn't happen. Promised a meet Saturday. Offered refund 10 minutes AFTER game had started. Awful, terrible service and heart breaking for my 11 year old son on a trip of a lifetime. Disgusted
The worst experience in my life!
I bought 2 tickets for me and my brother for Liverpool vs Stoke City CAT1 gold on 28th of March. My brother booked a flight from Dubai to Manchester and after arrival we called and emailed them several times to know how we are going to get our tickets. They kept saying that we are going to deliver them 2 days before the game. We chased them several times before the match day and they said we will deliver it on the match day.
On the match day we went to Anfield we called them LITERALLY more than 100 times with no response. Few days after I called them asking for refund. They said apologies we are secondary market and we are going to refund you and give you free credit to use it on the next booking game. TILL NOW 15th OF JULY I've NOT received my refund. I called them on a weekly basis and they kept saying we are going to send an internal reminder to our accounting department. In one call, I asked the customer service to escalate it. He was very rude and end the phone call impolitely. STAY AWAY
Easy to use this site HotFootballTickets.com. Achive tickets at a time. Use this site again. Thanks Hot Football Tickets
DO NOT BUY TO THIS COMPANY. IT IS A SCAM!
The company does not exists and you have no where to make a claim. They send every now and then one real ticket but in the meantime they steal a lot of others. They have an address in Spain that doesn't exist, the telephone number for that address is from the US although they call you from an UK number; without giving any solution off course.
They stole me 450. They don't want to give me the ticket nor the money. Hope you don't have the same problem.
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NO COMPREN A ESTA COMPAÑÍA. ¡ES UNA ESTAFA!
La compañía no existe y no hay lugar donde reclamar. Me imagino que envian un boleto cada tanto, pero mientras tanto roban a muchos otros. Tienen una dirección en Barcelona que no existe, el número de teléfono de esa dirección es de los EE. UU. Aunque te llaman de un número de Inglaterra; sin dar ninguna solución.
Compre un ticket y no me lo dan ni me devuelven los 450.
Espero que no tengas el mismo problema.
J'ai acheté, il y a plus de 5 semaines, 3 places pour le match ARSENAL-LIVERPOOL qui s'est déroulé le week-end dernier à l'Emirates Stadium via le site HOTFOOTBALLTICKETS.COM. Nous avions organisé un week-end à Londres pour assister à ce match, avec aller-retour en Eurostar et chambres d'hôtel. LE SITE M'A ENVOYÉ UN MAIL LA VEILLE DU MATCH POUR ME DIRE QUE LE MONTANT DE MA RESERVATION SERAIT REMBOURSÉ ET CE SANS PLUS D'INFORMATIONS. Attention à ce site qui n'est pas du tout fiable, vous risquez d'être fortement déçus!
AVOID AT ALL COSTS
TICKETS ARRIVED AFTER THE EVENT YET REFUSE TO REFUND
HORRENDOUS CUSTOMER SERVICE
EXTREMELY RUDE
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