HotFootballTickets

They tell you that your tickets can arrive up to one day or even the same day of the event. When I call about further info, they tell you: relax, you will get the tickets, guaranteed. But less than 24 hs before the event, I get an email saying the provider failed to provide the ticket... and that they will return my money in 30 days! That´s no good, I traveled all the way to Russia for the World cup and in less than 24 hours there was no other way to get another ticket. I did not want my money back, I wanted the ticket. If they have a problem with the provider, they should tell you waay before. And the help desk is very rude when you call to say you are worried about the ticket not arriving. It´s too risky to use this system... If you want to be sure to get the ticket use viagogo or studhub.

TOTAL SCAM. We purchased 2 tickets for Liverpool vs Swansea, Liverpool side. We were in constant contact as tickets did not arrive. Each time they gave us a new delivery time. 20 minutes BEFORE the game began, a man phoned and had us meet him in an "alley" type area to give us the tickets. They were obviously "scalped" tickets. We paid 500 BP for tickets marked 45 AND part of the tabs had been removed AND the ticket was marked JUNIOR meaning it was meant for someone under 16. Seated on the Swansea side so had to remove all my Liverpool Fan gear per his instructions. We flew in from 2 different countries for this event and Hotfootballtickets ruined what should have been a once in a lifetime special occasion. Their business should be considered criminal in negligence and unethical business practices. AVOID AT ALL COSTS.

I had booked tickets from hot football tickets for my husbands birthday. It was for the man city v west ham game. I do not live in england, so had arranged flights and accomodation. I have only now been told, two days before i am due to leave that the money has been refuinded to me and i will not receive the tickets. DO NOT BUY FROM THEM, IT IS A SCAM! What am i supposed to do now? Hundreds of pounds wasted, and a very unhappy husband.

Disgusted with the service avoid at all costs. I booked two £350 tickets for a major premier league game so that I could take a very important client to the Match. We paid up front two months in advance. Two days before the game I had heard nothing, when i spoke to them on the phone I was told sorry we didnt get them for you. I explained the importance of these tickets and there only suggestion was go to another game instead. If I hadnt of called them they wouldnt have even bothered to let me know. The final insult was them saying sorry its not our fault its our suppliers fault, we cant help you anymore have a good day and putting the phone down on me, absolutely disgusting service, im sharing this so that others do not suffer the same experince as I did.

PLEASE do not engage in ANY transaction with this company. I bought 2 tickets for the world soccer cup almost 4 months ago. NEVER got the tickets and NEVER my money back (450 euros). The lie and lie and lie and lie. Nobody is willing to help. I contacted the UK agency for customer protection.

Hotfootballticket.com - Online ticket service you can count on!
I booked the football tickets Online on www.hotfootballtickets.com Friendly process was safe payments process and simple to order.
The tickets arrived on time as guarantee.
The service was excellent.
My seats was in a great place as i ordered.

THX Hot Football Tickets!

Jorge

Positives - Process simple. Received tickets safely and in good time.
Negative - price of tickets quite expensive.
Would recommend to friends if the event you need tickets for is already sold out.

http://www.hotfootballtickets.com - DO NOT BUY FROM THIS WEBSITE - its a complete rip off, we brought my 12 year old son tickets to see Liverpool vs Everton Tickets at Anfield in Liverpool on 05/01/2020 and received an email today saying we haven't any tickets!

It showed the sub-total for 4 football tickets was 480GBP But the Total for this order was EUR605.The exchange rate may be a trap if you don't know the exchange rate. I ask the live chat it checked for it over half an hour and no answer even a word.

It was really quick and safe to buy the tickets. Great service! Thank you! The only thing i don't like is to write a review, it's no necessary please!

An excellent evening at this rearranged concert from December. Don't know how these old rockers give quality shows time after time. Great show with a great service from Get Me In.

DO NOT USE THEM

1. Emails clearly mentioned that they will deliver tickets 1-2 days prior to the game.
2. charged me GBP 300+ per ticket, for long side ground level
3. Charged me for ticket handling and offered delivery of the tickets.
4. booking was done at least 2 months prior to the game

What happened is as follows:
1. Tickets did not arrive within the 1-2 days prior to the game
2. They were not reachable, to be fair that was trying to contact them on their live chat
3. After failing to reach them an email sent and also no response
4. Due to the above i made other arrangements to attend the game as i promised the kids to do so (it was their first time ever to a game and we were traveling to watch the game)
5. Game day morning i reached them on the live chat, requesting a refund, clueless response "pls speak to delivery department".
6. live chat had an icon for emailing the conversation, it does NOT work
7.5 hours prior to the game they sent an email with the tickets asking me to print the tickets (dont understand why they charged a hefty handling fee)
8. Tickets are for row 30 block 90 upper side
9. Responded to delivery email saying i require refund due to the above.
10. Contacted delivery, RUDE, uninterested they see no need to help and there response is you received the tickets prior to the match, its not there problem. "there are 100 of cyber cafes in London you can go print it any where"

DO NOT USE THEM

We've ordered 2 tickets to Liverpool vs Man City game in October 2014 (that was my birthday present). In April, 1 week before the game we've been told, that there's no tickets. We've been promised a refund, 1 month passed, needless to say we've never received our money. AVOID AT ALL COSTS!

Hi

My cousin and I are keen Arsenal supporters. When we managed to make FA Cup final we knew it was a chance to tick of an item on our bucket list.
We bought 2 tickets from hot football tickets and started planning our trip.
We paid a lot of money for tickets, but that did not matter. We flew from Johannesburg to London and arrived the Thursday before the game.
On Friday I started phoning and leaving messages. On Saturday (day of game) I got hold of a guy called Malcolm. He said that because its so busy they are running behind and tickets will be there in next 2 hours (by 12:00). At 12:30 I started phoning again but never got hold of anyone. I flew 15 hours to London and spend almost 2 months salary on the trip to watch the game in my hotel room.
On Wednesday after game someone phoned me to start refund. Received refund, but with exchange rate I received around R2000-00 less than I paid for the fact to watch it in hotel.
What about guarantees?
What about all money spend on trip?
Don't use this company. Their guarantees means zero. They will spoil your trip and won't even care.

Complete scam! Unbelievable. Now trying to get my money back as there not willing to refund over 300 pound! Not happy and not going to stop until this FAKE website is shut down

BE CAREFUL ADDITIONAL FEES, CURRENCY CONVERSION CHARGES AND then CHANGED FEES WHEN THEY SEND THE FINAL CONTRACT. IF you're comfortable with all that, then use this service.
Did I receive my tickets? Yes. Delivered as promised, BUT and there is a but, when I completed the transaction online I was told that I was paying 681 Sterling. When I was sent the official contract to pay this amount, the amount CHANGED to 792 Sterling. That is the difference of 111 Sterling change in price. On top of that, this company is in the USA and then converts your order to USD. It does NOT give you a choice to purchase in USD when ordering. I was therefore charged another 23 Pounds to convert to USD, with no say in the matter. In my mind, this is an overcharge of 133 Sterling. (This converts to $217 USD plus 23 pounds conversion of course:)

In all seriousness. Good place to get ticket, but be prepared to be overcharged by hidden, or blatant fees.

Quick & easy to locate the best seats. Purchase was quick and easy. My online tickets arrived at a time. The price was fair. I will be doing business with you again in the future

Cannot see the seating chart like Ticketmaster or AXS ticket services. I just paid two tickets, see a section, but there is no map to see exactly where I am going to seat :(

NEVER EVER USE THIS SITE!

It's 18 hours before the FA Cup final and these guys just called and said the tickets they confirmed and took payment from are no longer available. There was no explanation given and when I pushed for one they hung up. I called back three times before they answered and when they did they said there's no one that can help and that I need to call back tomorrow - when I said I should fly tomorrow morning to London they hung up again! I'm going to try to sue them but I guess I will waste more of my time. PLEASE PLEASE DO NOT USE THEM!

I purchased tickets off these con men for my husband i picked seats for myself and my husband and paid over 700, i got an email to say our tickets would be posted to ius 5 -0 3 days before the match. Then two weeks before we were due to travel to liverpool i got a text message to say that i needed a UK address for to get tickets. I inform these scum bags that i was staying in hotel in liverpool got text to say they would leave tickets at hotel got to hotel no tickets. I received my tickets with printed value of £9 on side of road from the most dreadful looking wee creetin and we were seated at the very top of Anfield Stadium this was just last weekend Liverpool / spurs game biggest con artists i have ever meet i hope they die screaming. NEVER USE THIS SITE i BELIEVE THEY HAVE FRIENDS and FAMILY WRITING GOOD REVIEWS as we were not the only ones caught like this. We were truely robbed blind feel totally upset and frustrated with no come back ruined our weekend.

Please think twice and learn from me, if at least they provide an update, but they never bother to answer and they keep referring to T&C, everytime you contact them.
Not worth the agro

Not sure. I have not used this service before. I thought through your site that you were direct tickets. Hoping I will receive these tickets 3 days before the performance in 4 months...

Brilliant to find a company who you can revert to when the main access points to tickets appears to be out of reach. Great service and smooth delivery of tickets securely by carrier