• Hottexhaust

Hottexhaust

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Overview

Hottexhaust has a rating of 3.9 stars from 782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hottexhaust most frequently mention customer service, catalytic converter, and great price. Hottexhaust ranks 883rd among Auto Parts sites.

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 84%
Positive
21
Neutral
1
Negative
3

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3,958 reviews

16
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How would you rate Hottexhaust?
Top Positive Review

“In stock!”

Philippe A.
9/29/24

I needed a catalytic converter for my 1987 BMW 325i. Hottexhaust had the Magnaflow brand in stock, and on sale (!) while other distributors said it was a special order that would take 3 to 4 weeks to receive and at much higher cost. The unit shipped quickly and arrived at my independent BMW garage in Montreal a couple of days later. Overall, a good experience with Hottexhaust.

Top Critical Review

“Horrible”

John P.
7/21/24

Try to call them and speak with someone, good luck with that. Sell you product they don't have and never contact you with saying there delayed. Magna flo co also said they have many complaints about hot exhaust. Pay more and order from magna flo

Reviews (782)

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customer service (63)
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Jim G.
0 reviews
0 helpful votes
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March 19th, 2020
Verified purchase

Easy to follow website. Great price. Free shipping was a bonus. I also appreciated the follow up to make sure I am a satisfied customer. I will definitely buy again and refer others to your company

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John F.
0 reviews
0 helpful votes
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September 15th, 2018
Verified purchase

Like the previous man said - smooth and easy. If it arrives and fits and is California legal it will have been the most pleasant $445.90 expenditure I've ever made.

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W S.
0 reviews
0 helpful votes
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December 10th, 2019
Verified purchase

Hottexhaust Is A Valued Company To Deal With. The Selection Of Fed Ex To Deliver Was A Nightmare. Multiple Calls Multiple Promised Delivery Dates. Lost About Three Hours Of My Life Dealing With Fed Ex...All To Return My Truck To Service Days Late.

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Alan T.
0 reviews
0 helpful votes
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September 29th, 2020
Verified purchase

Easy to use website. Nice to have the Universal Muffler page with all the available sizes and dimensions. Overall a good experience...good prices with the Summers End Sale!

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David P.
0 reviews
0 helpful votes
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April 28th, 2020
Verified purchase

Price was excellent. Shipment was well packaged and came in a reasonable amount of time and was issued with tracking. Exhaust is installed and so far I'm very satisfied with it.

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Jeff S.
0 reviews
0 helpful votes
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August 27th, 2019
Verified purchase

Great prices. Great customer service. Easy to find the product I needed and customer support chat was quick to help me figure out how to get the best price.

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May N.
0 reviews
0 helpful votes
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September 12th, 2017
Verified purchase

Customer service was excellent. The coupon was just what i needed to make up my mind. Thanks. The part i received was the right one and is already installed.

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Bruno R.
0 reviews
0 helpful votes
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April 27th, 2018
Verified purchase

I really appreciate your caring for your customers.
I would like to mention that I was not expecting the clamp to hold the exhaust and the catalytic converter to be so THIN.
Thank you

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Brandon W.
0 reviews
0 helpful votes
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February 10th, 2019
Verified purchase

I was unsure which Magnaflow Cat Back exhaust system to get for my truck and the chat feature was super fast and helpful! Taylor was able to prevent me from buying the wrong one! Thanks!

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Philip V.
0 reviews
0 helpful votes
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October 15th, 2017
Verified purchase

Taylor was fast and gave me an awesome discount on a magna flow exhaust for my ecoboost mustang. I'll be posting a review on a forum once I get the exhaust.

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Joe C.
0 reviews
0 helpful votes
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August 15th, 2019
Verified purchase

Great prices! It took longer than I expected to receive my order. I did call and the gentleman I spoke to did give me a shipment date and a arrival date. And my order did come on that date! Thanks

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John C.
0 reviews
0 helpful votes
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September 29th, 2020
Verified purchase

The price was great although my order showed up two days late and it was shipped to my billing address, not the address I specified. Otherwise I was satisfied

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Rick V.
0 reviews
0 helpful votes
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June 17th, 2017
Verified purchase

The person who took my order was very helpful and worked with me to get father day discount but the cust.service that was suppose to update me with shipping and del was not very helpful

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California
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

It fit perfect! Put it on my Honda CR-V 2008. No problem changing it Thank you.

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rachel c.
0 reviews
0 helpful votes
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April 15th, 2020
Verified purchase

Not sure why it wouldn't take my payment but i had to pay with my papal for my transaction to go through but other than that super fast shipping great communication cant wait to put it on

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carlos a.
0 reviews
0 helpful votes
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October 3rd, 2018
Verified purchase

Wow, i cant believe how easy it was to order my exhaust.I was also very surprised at how fast i received my order. I place my order on a Monday and received it on Wednesday.

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North Carolina
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Great fit for my son's Rabbit...we are very satisfied!

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Erik B.
0 reviews
0 helpful votes
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September 29th, 2020
Verified purchase

Really quick and easy. Great prices. Can't wait to install!

Edit: Already installed. Didn't take too long. Couple of hours because don't have a lift. Love it!

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Alexander M.
0 reviews
0 helpful votes
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August 27th, 2020
Verified purchase

After searching for 2 years, I was so happy to find the exhaust system for my 5.0 Genesis RSpec. No one else seemed to have one! I can't wait to get it on the car!

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Brian S.
0 reviews
0 helpful votes
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August 8th, 2018
Verified purchase

Very attentive and communicative - I have to say at first after the purchase I had some reservations that perhaps I had been scammed - but that was only because I did not think I had received any notification of shipment after a couple of days. Turns out that they had sent notice of shipment but it landed in my Junk email folder, which is more a function of how Outlook sifts junk from real emails than anything else. In any event, I expressed concern to Hottexhaust and a cyber-rep immediately pointed me to notification of shipment. The product arrived yesterday at my home. Unbeknownst to me it required an adult signature and FEDEX tried to deliver when nobody was here to receive the item. Today it was waiting for me on my front stoop (I have no idea if anyone signed for it or not - I will have to ask my peeps). I think it would be helpful if Hottexhaust made it clear to customer that adult signature would be required for FEDEX to deliver - maybe it was communicated during the transaction, but if it was stated I "missed it". The notification of shipment email should "remind" the buyer of this stipulation. Finally, I will say that while I purchased the product from a "Global" distributor in Delaware the product shipped out of California - go figure!

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Mark A.
0 reviews
0 helpful votes
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September 9th, 2017
Verified purchase

Communication is not the greatest. I was not informed that my item was on backorder. I received a confirmation of acceptance & then silence for over a week.

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Brandon R.
0 reviews
0 helpful votes
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December 7th, 2019
Verified purchase

A little disappointed when I opened the box and there was metal chips in the pipes and had metal burs in ends would have expected better for the money

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Derek Y.
0 reviews
0 helpful votes
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June 23rd, 2018
Verified purchase

Excellent chat support that helped me determine the correct part and also the difference of parts that weren't apparent through the specs of the products.

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Maribel H.
0 reviews
0 helpful votes
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September 29th, 2018
Verified purchase

This is my second order in under a month. After receiving such great service the first time, we wouldn't think of ordering anywhere else. Thank you for making everything so fast and simple!

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David C.
0 reviews
0 helpful votes
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October 5th, 2019
Verified purchase

Awsome company fast responce with a quick part quote. The person I was talking to was very knowledgeable and made sure I was getting the right part. I just hope it passes the.smog check.

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