Hottexhaust has a rating of 3.9 stars from 782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hottexhaust most frequently mention customer service, catalytic converter, and great price. Hottexhaust ranks 883rd among Auto Parts sites.
I needed a catalytic converter for my 1987 BMW 325i. Hottexhaust had the Magnaflow brand in stock, and on sale (!) while other distributors said it was a special order that would take 3 to 4 weeks to receive and at much higher cost. The unit shipped quickly and arrived at my independent BMW garage in Montreal a couple of days later. Overall, a good experience with Hottexhaust.
Try to call them and speak with someone, good luck with that. Sell you product they don't have and never contact you with saying there delayed. Magna flo co also said they have many complaints about hot exhaust. Pay more and order from magna flo
Don't do business with them customer service is non existent and excuses are a staple. IO mistakenly ordered the wrong part and it took almost 3 weeks and numerous phone calls between HOTT EXHAUST and MAGNAFLOW to get a RMA. AND BUYER BEWARE THEY CHARGE A 25% RESTOCKING FEE. Magnaflow is by far the most expensive parts I have bought and you would think they would have better customer service but all I got was the run around
Fast delivery! Had what I wanted for a great price. I'll see how the product is when I go and install it (magna flow cat back over land series)
Product arrived on time extremely well packed with a foot or more of foam. Well priced and good customer service
Products used:
Magnaflow 15158
No where on their website does it state that fed ex must obtain a signature from purchaser. Fed Ex delivered to my house on Thursday but no one home so left note on door. Without exhaust They attempted to deliver on Friday but I am at work so no one to sign for package. They stated they will not attempt to deliver on Saturday but will try again on Monday when I am at work. This is crazy! I called Hottexhaust who was absolutely no help. I called Fed Ex and they explained that they could only deliver package to my physical address and I would need to be home from 8am until 8pm because no other window of times could be given. Fed states all of this is becuae Hottexhause requested customer signature at the physical address. Hottexhause customer service confirmed what Fed Ex stated. What does one do that works M-F? Why would Hottexhaust not put this on their web site? What a waste of my time. I have hours tide up speaking to Hottexhause and Fed Ex and still no exhaust. Don't purchase from them unless you are home
Exhaust looks great. Shipping was fast. Got it sooner then the expected delivery date. I have not put on the car yet. But hopping to fit well.
Love this service ask a question get an answer no bull dodo.
Nicholas was extremely helpful. Confirmed pricing company acted on delivery when advised no courier yet.
Very pleased with service will certainly use again. Thank You.
I AM a happy camper!
Can't believe this process is so easy...! Very impressive...
I realize we are in Canada, however, there were several US sites that provided the same or similar product at a further reduced cost even when taking exchange and sales tax differences into account. All in all, though, this was an easy and affordable transaction that provided a much better option than having a garage service provider do the buying.
Thanks again...
Excellent customer service and even provided me with a discount code. Direct fit for my 2018 Ram 1500, easy install. Excellent sound quality and very little to no cabin drone noise. I would highly recommend this site if you're looking for a custom exhaust.
After looking online, I made one phone call and John walked me through the entire order process in an efficient, professional and polite manner. He was even able to provide me with a coupon code that saved me hundreds of dollars. I am very pleased with Hottexhaust. Thank you...
Great sales support, with support available beyond regular business hours, answered all of my technical and sales related questions. I received the product fast as promised at an unbelievable price. I highly recommend Hottexhaust!
My original cat was still good after 250 thousand miles but the flex pipe had broken. Since the original system is stainless I did not want to put in the standard flex pipe that tends to only last a couple years here. I purchased this one because it was all stainless and I hoped for a bit of improvement in efficiency. The replacement installed very well and was only missing a threaded nut on the hangar bracket that I replaced with another one. I believe the engine runs smoother. This seems to be a very good value so far I am pleased. Shipping was via FedEx and that did not go well causing a couple days delay.
Fast and easy transaction. Every time you go online to shop a service rep IM's you to help. They immediately offered a discount code that save me good money for my product. Fast shipping too. Had my new exhaust in 3 business days.
I had a conversation with Taylor and he assisted me to make the right choice, After the delivery it should be noted that the box was partially open but all appears to be in order. Great looking system and just as described. Can't wait to install!
Seems to be good price and product, gaskets were in picture so hope they are included. Was a little dismayed at first to see prices in USD on my first receipt but when checking on the credit card it was Canadian funds
More than 50% cheaper compared to other retailers for the same exhaust, 20% off coupon, free delivery... what else is there to ask for?
Order just arrived. Installed in under 1 hour, fit is perfect, sound is exactly what I wanted.
Knew what I wanted. Items have full description's and price was right and pretty much unbeatable with a coupon code. Ordering process was a breeze. Now I wait for my bolt ons to come...couple days later everything arrived at my door!
User friendly website and prompt response made shopping here easy and pleasurable. Parts arrived on time as promised. The only thing that could be better was if my phone number was put on the package so I could be called when the part arrived at the local drop off point but the tracking page kept me up to date on the delivery. Thanks.
Best price anywhere! Free shipping to Canada is a bonus. Took far longer to arrive than expected. I was not advised of a shipping date and call for information. My understanding is they only ship to Canada on Tuesdays so your 3 day shipping could be 10 days.
I looked all over for this exhaust at a decent price and with 20%off this was the best price.fast shipping. Ordered it Saturday and got it Thursday. Perfect condition. Looks amazing.easy to install. Not a loud exhaust. Sounds great.just what I wanted and I feel a little more pickup.love it.thank you.you guys where fantastic.
Easy to find what I wanted and easy to purchase
I looked around at probably 30 different stores and websites looking for the best deal from an authorized dealer and Hottexhaust.com was it.
I will definitely order from them again if I ever need more exhaust stuff great prices and very fast shipping.
You sent me a coupon through my email but your company would not allow me to use it for my purchase. Stop sending coupons if they cannot be used during a purchase. I found out later that there was the word welcome in front of the code, I thought they were welcoming me to the site. My mistake
Best price I could find in Canada for the Catalytic Converter I needed and wanted for my 86 Firebird.It arrived in perfect condition.
The website is great and easy to use, but I gave the web experience 3 stars because of the way the currency exchange feature works.
Overall, I would recommend buying from here.
Parts arrived in somewhat a timely manner, it was the shippers fault as they got one box on the wrong truck so i had to wait around a extra day to sign for another box. Everything looks good so far. I will know better when i start installing it.
Tried calling as I figured talking to a person via phone would make the ordering process better. Boy was I wrong, communicated via live chat and the gentleman was very professional and helpful. I immediately went back online and ordered part less than 5 minutes!
Quickest order I've done...we'll see if it'll be the same for the GTO... Job "done" sounds good and saw performance improvement over the 2.5"... only disappointment was the tail pipe out the side behind rear tires. Hoped it would have exited as stock did, below bumper angled down!