• Hottexhaust

Hottexhaust

Write a Review

Overview

Hottexhaust has a rating of 3.9 stars from 782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hottexhaust most frequently mention customer service, catalytic converter, and great price. Hottexhaust ranks 883rd among Auto Parts sites.

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 84%
Positive
21
Neutral
1
Negative
3

Instant Feedback

3,958 reviews

16
See all photos
How would you rate Hottexhaust?
Top Positive Review

“In stock!”

Philippe A.
9/29/24

I needed a catalytic converter for my 1987 BMW 325i. Hottexhaust had the Magnaflow brand in stock, and on sale (!) while other distributors said it was a special order that would take 3 to 4 weeks to receive and at much higher cost. The unit shipped quickly and arrived at my independent BMW garage in Montreal a couple of days later. Overall, a good experience with Hottexhaust.

Top Critical Review

“Horrible”

John P.
7/21/24

Try to call them and speak with someone, good luck with that. Sell you product they don't have and never contact you with saying there delayed. Magna flo co also said they have many complaints about hot exhaust. Pay more and order from magna flo

Reviews (782)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (63)
Thumbnail of user randyn969
Randy n.
0 reviews
0 helpful votes
  • Send Message
May 2nd, 2019
Verified purchase

Easy to order,shipping was free and professional. I,m happy with the price
The product appears top quality. I would have liked to have the choice to purchase the exhaust manifold connectors now I have to go search for them and an adapter from 2 to 2 1/2. Overall I,m very pleased with the package

Thumbnail of user harryl996
Harry L.
0 reviews
0 helpful votes
  • Send Message
October 27th, 2017
Verified purchase

Ordering the product was easy, when shipment arrived the box was opened unsure as to why there was no strapping on it to ensure that it stayed closed, wasn't pleased with this haven't had the chance to inventory the system yet. I will be doing this sometime in the next week.

Thumbnail of user stanp211
Stan P.
0 reviews
0 helpful votes
  • Send Message
July 22nd, 2018
Verified purchase

Quick response from on line chat rep. Good service. Hope the shipping is just as quick.
Received within very reasonable time frame. However, item did NOT fit as described by on line chat rep. He indicated that it would fit right over the outlet of the muffler. It is EXACTLY the same size (O. D.) as the outlet of the Magnaflow muffler. Will have to use butt clamp and hope it holds.

Thumbnail of user larrym3432
Larry M.
0 reviews
0 helpful votes
  • Send Message
January 22nd, 2018
Verified purchase

Great help with the order and information from Chat! If the system fits as well as the order process, I will be very happy! System
Does fit well and it sounds great, has better flow, and is quiet! Only thing
That could be better is the fit of the chrome extensions and clamps!

Thumbnail of user jeromes216
California
2 reviews
0 helpful votes
  • Send Message
August 20th, 2023
Verified purchase

I received my order very quickly, within 2 days. Using the website was also easy and I was able to get the right part for my car.

Thumbnail of user normans632
Norman S.
0 reviews
0 helpful votes
  • Send Message
May 29th, 2017
Verified purchase

My experience with talking to your representative was very helpful in getting the right Cat converter. The other company did not have the right Cat and had no answer for me. Upon receiving the Cat. I checked and found the outlet pipe too big to match the system. I had to cut the old Cat pipe and use it as a sleeve to slip the Cat pipe over. Now I will have to weld that joint. At least it will be usable but I had to cut the new Cat pipe slightly to accomplish. This may give the manufacturer an excuse to void the warranty. It also was not as pictured. It Is a round Cat.

Thumbnail of user darrent258
Darren T.
0 reviews
0 helpful votes
  • Send Message
September 8th, 2020
Verified purchase

The website was easy to use, I got a smokin' deal on my part (better price than any other supplier and I shopped around!), and it was shipped so quickly and safely, and arrived way before I expected it to. So much so, it's already on my vehicle! I will recommend Hot Exhaust to all my friends who enjoy upgrading their vehicles.

Thumbnail of user randyg1429
Randy G.
0 reviews
0 helpful votes
  • Send Message
October 5th, 2019
Verified purchase

The whole experience was perfect! Made a mistake and ordered wrong exhaust and they corrected it before it shipped out! John was my salesman and went far and beyond to make sure I ordered the right exhaust for my vehicle! Ordered on Saturday shipped out Monday and at my door step by Friday and then installed Saturday! Excellent and perfect fit to my vehicle and the sound is perfect! Thank you again for the service! Top notch!

Thumbnail of user tonys2988
Tony S.
0 reviews
0 helpful votes
  • Send Message
June 16th, 2017
Verified purchase

Amazing kit. Bought cat back for my 11 sonata 2.0t and have not been disappointed one bit. It's turning heads and everyone I've shown it too loves the look and tone of the exhaust.

As for the Hott Exhaust team. Very helpful staff. Will get the best price and will deliver with outstanding customer service. My go to for anything for my beauty. Thanks guys!

Thumbnail of user collisp3
Collis P.
0 reviews
0 helpful votes
  • Send Message
August 9th, 2019
Verified purchase

Can't beat the price! Can't wait to receive my exhaust. Order arrived fast, was packaged great! No damage to item at all. The fit was perfect and it sounds perfect. Thanks for the great product at the best price out there.

Thumbnail of user brentk317
Brent K.
0 reviews
0 helpful votes
  • Send Message
January 16th, 2018
Verified purchase

Good experience, my bank watches over for fraud after OPM breach but I was able to go back and do it through paypal. Only thing I didn't like when a signature is required is not you guys but FedEx with the info they give for tracking. On truck for delivery but not coming that day. But thats FedEx not you guys.
Thank you

Thumbnail of user jaimem217
California
1 review
0 helpful votes
  • Send Message
September 5th, 2021

Very happy with the price and service, also was able to track my order all the way to my door, I will definitely order again.

Thumbnail of user mikeh5066
Mike H.
0 reviews
0 helpful votes
  • Send Message
August 18th, 2020
Verified purchase

I left a message yesterday to talk with somebody in customer service, just to verify that my catalytic converter is California legal. My invoice stated that it was CARB compliant but there is nothing stamped on the converter itself and I have to get it smogged, so I wanted to make sure I don't run into any problems. Thanks.

Thumbnail of user wrenchr
North Carolina
2 reviews
0 helpful votes
  • Send Message
March 14th, 2023
Verified purchase

I have purchased 8 catalytic converters from Hot Exhaust and all transactions have been smooth and quick.

Thumbnail of user jonathanf345
New York
1 review
0 helpful votes
  • Send Message
October 13th, 2021

Customer service was good! I had a good experience pleasurable experience with the man who helped me on the phone.

Thumbnail of user samc1971
sam c.
0 reviews
0 helpful votes
  • Send Message
February 8th, 2018
Verified purchase

Nice to get CA legal cats without the OEM prices...

Parts claim to be Maganaflow bout no Magnaflow markings.

Boxes that were delivered were TOTALLY destroyed. Pipes sticking out and damaged. For the money I saved. Not worth it.

Thumbnail of user andrewr1150
Canada
1 review
0 helpful votes
  • Send Message
May 27th, 2021

Ordered 3 months ago. They wont email me back and they wont call me back. Just want my money back and order from a different website

Service
Thumbnail of user miket1861
Tennessee
1 review
0 helpful votes
  • Send Message
June 22nd, 2023
Verified purchase

Order two catalytic converters. Process was easy, shipping was efficient and verification process was great to ensure delivery and service.

Thumbnail of user saraw1531
Sara W.
0 reviews
0 helpful votes
  • Send Message
May 6th, 2018
Verified purchase

Nicolas was very helpful and answered all of my questions. If delivery of my part goes as smoothly as ordering has been I'll be very impressed with your company. Update- I received my order when it was promised. As far as customer service and delivery time are concerned I couldn't be happier

Thumbnail of user shantelas
California
1 review
0 helpful votes
  • Send Message
December 15th, 2020

Came ahead of time fit well. Had to purchase sensor from muffler shop that placed catalytic converter. Otherwise, no complaints.

Thumbnail of user michaelh2969
New York
1 review
0 helpful votes
  • Send Message
October 29th, 2020

Top level customer service... never been more satisfied! Shipping fees were waived, delivery was lightning quick... five stars all around!

Thumbnail of user delenea
Oregon
1 review
0 helpful votes
  • Send Message
October 17th, 2020

Love the sound and performance of this exhaust, would recommend it, quick shipping, thank you for that

Thumbnail of user markc6902
Mark C.
0 reviews
0 helpful votes
  • Send Message
October 22nd, 2018
Verified purchase

Initially I was a tad upset that the item wasn't in stock. I was thrilled that John was a man of his word and made sure I had my exhaust by the date promised. It's unfortunate that I wont be ordering another system anytime soon, but I will be sure to refer my friends!

Thumbnail of user bj373
B J.
0 reviews
0 helpful votes
  • Send Message
July 1st, 2017
Verified purchase

I had shopped all over the internet looking a great price on a mangaflow exhaust system. The folks at Hot Exhaust had the exact system for my 2003 GMC Sierra and price was phenomenal. The ordering was a snap and it arrived in record time. Can't wait to get it installed.

Thumbnail of user scotm136
Scot M.
0 reviews
0 helpful votes
  • Send Message
December 28th, 2019
Verified purchase

Surprised hardware wasn't included - had to get it locally, but other that that it is great.
It would have been helpful if you would have told me that It would take a week to make the system when I ordered it. The timing was not an issue, just would have liked to know upfront.

I would purchase from you again.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user servicet1
service t.
Typically responds within 1 hour

How do I know I can trust these reviews about Hottexhaust?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hottexhaust?