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Hottexhaust has a rating of 3.9 stars from 782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hottexhaust most frequently mention customer service, catalytic converter, and great price. Hottexhaust ranks 883rd among Auto Parts sites.
This company responds to reviews on average within 1 hour
3,958 reviews
I needed a catalytic converter for my 1987 BMW 325i. Hottexhaust had the Magnaflow brand in stock, and on sale (!) while other distributors said it was a special order that would take 3 to 4 weeks to receive and at much higher cost. The unit shipped quickly and arrived at my independent BMW garage in Montreal a couple of days later. Overall, a good experience with Hottexhaust.
Try to call them and speak with someone, good luck with that. Sell you product they don't have and never contact you with saying there delayed. Magna flo co also said they have many complaints about hot exhaust. Pay more and order from magna flo
Great, easy to use website. Salesman offered suggestions to keep quality but cut price.
The Ease of being able to use. Paypal. Makes it Great plus the Warranty
The good: The exhaust system I ordered showed up today. With one minor delay from Fed Ex, the muffler actually shipped very quickly. Hottexhaust was very good about communication the shipping progress (Fed Ex was not). It somehow got delayed which ended up being an extra 4 day delay over the standard shipping.
The bad: It looks like it was dragged to my front door from the factory. I don't know that I have ever had anything arrive in such poor condition. The oversized box was completely wide open, every section of the box had puncture marks, crushing, and tearing. The muffler itself was fairly well wrapped (thank goodness) but poorly packaged inside of the oversized box so obviously it bounced around quite a bit. I would bet the exhaust came out of the box at at least one point-when I say the box was wide open, I mean it was not sealed at all. All of the staples securing the main flap were out and there was nothing securing the muffler in the box. There was very little external packing to prevent any possible damage. I have just begun to inspect the muffler itself but it is difficult to tell if it is bent. I am not sure if this is all on the shipper, because overall the muffler is packed well but packaged into a box that was way too big and all of the staples securing the box opening were out...
I hate to complain but this was really not a great experience out of the box. My 22 year old daughter walked up and said what did they do, Jack up the Jeep with the box? Yeah, it was that bad...
The Ugly: Lastly, The installation instructions are marked 2018 Jeep Wrangler JL and I know there were fitment issues with the early mufflers. I had hoped by ordering in March of 2020 I would get a newer muffler and not older stock. To be fair I am not sure if they are using docs that say 2018 and the muffler has a newer production date -hopefully this one will slip/connect over the existing pipe. My hope is that the muffler will be damage free and installs correctly. Again this may not be any fault of Hottexhaust, but I will be calling them in the morning to follow up.
I never write poor reviews and this may all work out. However it is not the way I had hoped it would go right out of the box. I will call them and see if this is abnormal or not and proceed accordingly.
Hottexhaust.com is a great website and the father's day coupon helped me out alot thanks alot!
The site has everything I need to know to make an informed decision
Great service and great product; lucky to get the July 4th discount- thanks!
Shopping for the exhaust I needed was extremely easy,and Taylor was very helpful.
Prices and coupons should indicate Canadian or US dollars and should specify up front that the coupons are only good for USD.
JOHN WAS VERY HELPFUL ON THE PHONE ordered system on nov 12 just recieved nov 28 customer is not very happy with me but we got it
Part was easy to find and Taylor was a great help on Live Chat. Shipping was fast.
Great price, great customer service, fast delivery! Absolutely Nothing to complain about.
Easy lookup and great value! Thanks much! The promo code saved the day! Thanks again!
Sam
Disappointed in the sound, I'm hopping for better results in performance
So far, so good! Hope it fits the right way, but based on other feedback, it should be good!
Easy selection of products and quick check-out and a great price.
Taylor was great, but the checkout process was a little hairy!
Quick response easy to deal with Product fit perfectly quick delivery
Easy and straight forward to find and order my exhaust for my 1976, C3 Corvette.
Your site said; "1-6 days from order to your door". My order took 3 weeks.
Great price. I hope shipping is as fast as checkout. So far, so good.
Great discount and no tax... sold! Ohh and free shipping
Had exactly what I was looking for and order process was quick and simple
Very simple thanks hopefully no problems with shipment. Arrived within the week no problems.
Thank you for the coupon and all the directions with the ordering process.
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