• Hottexhaust

Hottexhaust

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Overview

Hottexhaust has a rating of 3.9 stars from 782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hottexhaust most frequently mention customer service, catalytic converter, and great price. Hottexhaust ranks 883rd among Auto Parts sites.

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 84%
Positive
21
Neutral
1
Negative
3

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3,958 reviews

16
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How would you rate Hottexhaust?
Top Positive Review

“In stock!”

Philippe A.
9/29/24

I needed a catalytic converter for my 1987 BMW 325i. Hottexhaust had the Magnaflow brand in stock, and on sale (!) while other distributors said it was a special order that would take 3 to 4 weeks to receive and at much higher cost. The unit shipped quickly and arrived at my independent BMW garage in Montreal a couple of days later. Overall, a good experience with Hottexhaust.

Top Critical Review

“Horrible”

John P.
7/21/24

Try to call them and speak with someone, good luck with that. Sell you product they don't have and never contact you with saying there delayed. Magna flo co also said they have many complaints about hot exhaust. Pay more and order from magna flo

Reviews (782)

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customer service (63)
Thumbnail of user mm1948
M M.
0 reviews
0 helpful votes
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December 15th, 2017
Verified purchase

Outstanding Price! Shipping sucked! Ordered my exhaust on 7 Dec and promised 3 day shipping. Order came by slowest FedEx truck ever and arrived on 15 Dec! I received numerous notices from FedEx that my exhaust would arrive and I needed to be home to sign for it. Then it didn't arrive! Finally on the 15th as I was packing truck to go out my package arrives! My time is valuable too folks!

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Michael B.
0 reviews
0 helpful votes
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August 15th, 2020
Verified purchase

The problem is that you apparently do not take American Express which is my go-to card for doing orders online for security reasons. I always feel like I'm taking a chance using are the Visa or MasterCard online.

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clayton r.
0 reviews
0 helpful votes
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June 5th, 2018
Verified purchase

Been looking for days and calling everywhere with no luck for this model very good service. For what I received and only have to bolt it on with no welding or extras, I am completely satisfied. Glad I found you.

Thumbnail of user fabej
Washington
1 review
2 helpful votes
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September 10th, 2019

They sold me the wrong parts and won't refund my money back. Don't use them they are 3rd party. Buy directly from the source

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Abdul J.
0 reviews
0 helpful votes
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April 21st, 2019
Verified purchase

I was extremely happy with hotexhaust, however I am not happy with FedEx, and have also called in their customer service department to make a complaint. HotExhaust and I had asked for a signature on delivery as I live in a building and did not want them to leave the product at the door as they have done that before. Let and be hold, the driver signed for my package and left it at the door instead of taking it to the nearest distribution centre which I would've much rather preferred. I am extremely happy with Hotexhaust but if you guys could please follow up with FedEx as to why that was done, as I am still awaiting to hear back. I'm very lucky a friend of mine was passing by and picked up the package, as I was not going to be home for the next 4 hours. However, still very happy with hotexhaust and their price and prompt shipping, thank you for an amazing experience.

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Victor G.
0 reviews
0 helpful votes
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July 3rd, 2020
Verified purchase

Easy fast transaction! Great Price! Received my Magnaflow exhaust today! Very Well packed and shipped With No problems! Looks awesome, I can't wait to get it installed in the morning...
Thanks, Hott Exhaust!
Vic.

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Eddie T.
0 reviews
0 helpful votes
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April 26th, 2018
Verified purchase

Can't complain... BMW wants to charge $2000 for one cat... that's insane! Even if I don't drive for a week or two, would be worth it!

Plus, I really could use the exercise!

Update: placed order in the 16th, received the cat on the 25th.

Easy install! The flange is a tad thick, which makes the stock collector bolts a bit short. But they are working. I used a clamp with sealant, should hold up!

Thanks again!

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Matt S.
0 reviews
0 helpful votes
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June 14th, 2017
Verified purchase

The site seems a little glitch but it could be my wireless service.

Upon receiving the order it was delivered as expected, I know this is a 2 1/2 inch 68 Mustang kit going on a 68 Cougar, so I may experience some issues. Visually quality is above par for an out of the box exhaust. No shop in my area offers a mandrel bend exhaust and most of these custom shops were very close to the magna flow prices. At this point I am pleased with the overall quality but it has not been installed yet. I would like to expound on this comment after it is installed

Thumbnail of user lindac977
New Hampshire
1 review
2 helpful votes
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July 10th, 2019

They agreed to fix it immediately but did not. Will not pick up the phone or return any calls. Fed up!

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James V.
0 reviews
0 helpful votes
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June 19th, 2020
Verified purchase

This site is awesome, not only did I get an awesome price for the system, they shipped it crazy fast. Installed it yesterday on my Escalade and it sounds mint. Will definitely use them again for my exhaust needs, i highly recommend them to anyone looking for a great deal on quality exhaust.

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Robert S.
0 reviews
0 helpful votes
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August 26th, 2018
Verified purchase

I was overall very impressed with my entire experience from the customer service answering my exact questions about the exhaust to the fast shipping. I am very satisfied with the product an will be ordering from you guys again when I need accessories for my truck in the future.

Thumbnail of user gregh2091
Greg H.
0 reviews
0 helpful votes
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May 1st, 2017
Verified purchase

Excellent customer service and pricing. System arrived via FedEx. No damage and very timely. Tracked shipment online thru FedEx web site. Received text day before delivery. Very satisfied with product, communication and pricing.

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rtrdriver V.
0 reviews
0 helpful votes
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December 31st, 2019
Verified purchase

Easy peasy, That was ordering. It shipped quikckly, within 5 days. Box arrived 1 day late because of a delivery problem. When it did arrive, the box was open as all the staples holding it together had been torn loose. I inspected the packing inside and decided to take ownership because it had been well packed with foam and it all seemed to be intact. Thank you Fed-Ex but the shipper should have used straps and or glue to keep the contents form possible damage. I can see that happening a lot since it would be easy to grab the flap with staples to transport or load. Buyer beware of shoddy packaging.

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kenny S.
0 reviews
0 helpful votes
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April 4th, 2017
Verified purchase

Excellent service and product. John went above and beyond with the help when I ordered my stainless exhaust system for my 70 cutlass. Best price in Canada,free shipping and john even through in the header collector pipes. The magnaflo system fits perfect as designed, just follow the installation instructions, my experience is when someone says that a high quality aftermarket part does not fit, the installer just does not know what they are doing and lack experience. Kenny at deons auto

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Jairo C.
0 reviews
0 helpful votes
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August 4th, 2020
Verified purchase

I bought an exhaust manifold with a gasket. The gasket was bent on both sides and the end of the exhaust manifold ripped a whole through the box. I would have expected it to be more protected for the $550 I paid. No bubble wrap on anything. Just the box and everything put in loosely in there. They could have just taped the gasket to inside of the cardboard box to prevent it from getting damaged.

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Vincent K.
0 reviews
0 helpful votes
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June 7th, 2018
Verified purchase

I had questions about the exhaust system and the customer service team that spoke with me through the chat were very helpful.

I was waiting for my exhaust system to be shipped and the customer service team that helped me still kept up with being professional and very helpful in informing me why the exhaust system did not ship yet. Overall very happy with how they do business.

Thumbnail of user alexb3005
alex b.
0 reviews
0 helpful votes
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January 23rd, 2018
Verified purchase

The box came in broken and crushed and poorly packed. Heavy duty Paper is not the best supply for packing an exhaust. There are a few scrapes and impacts but luckily its an exhaust and it won't effect the longevity of the exhaust.

Thumbnail of user normana144
California
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

This came quick within a couple of days and had it installed the following day, it was quick and easy.

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James B.
0 reviews
0 helpful votes
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January 24th, 2018
Verified purchase

I only placed the order. Website is easy to navigate and place order. Only issue is within the product description where you can look at details and reviews. When you click on warranty it states null. Would be nice to see the actual warranty information without having to click on the warranty tab on main header bar. I gave a rating of three for the price because California is overrated and charges too much just to have a carb rating. If you live in another state and move to Ca your car is federally certified for smog and don't have to pay the higher price. HOTT Exhaust is not to blame for this and I appreciate everything they have done for me and would not only buy from them again but will recommend them to anyone that is in need of exhaust products.

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Japo L.
0 reviews
0 helpful votes
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July 12th, 2017
Verified purchase

Taylor helped me out with confiming that this should be the right part for our car, had a bunch of dumm questions which he answered with the most patience, really grateful for that, hoping i will receive it soon and will have no issues installing it!

Thumbnail of user dillonr79
Dillon R.
0 reviews
0 helpful votes
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October 12th, 2017
Verified purchase

I feel like performance parts never go on sale, so this is incredible.

The parts showed up super quick. I ordered them on a Saturday and they showed up the following Wednesday! I'm super happy and impressed with this whole experience. My ride and I thank you.

Thumbnail of user richardb5506
California
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

The fit was very good, had the studs pressed in, would have been nice to have had the nuts with it. Other then that, easy install.

Thumbnail of user andyr603
Andy R.
0 reviews
0 helpful votes
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May 19th, 2020
Verified purchase

Love the price and extremely fast shipping, but I was supposed to get a resonator with my order and got a straight pipe instead. I emailed and messaged through my account and have got zero response. Frustrating because of the great price.

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Marshall J.
0 reviews
0 helpful votes
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June 9th, 2020
Verified purchase

I contact you today to talk about getting the right side catalytic converter and I have to remove the old bolts. I thought that it would come with new bolts?, I called customer service and you was busy at that time I was told that you return my call back nobody ever called me back. I must compliment quick and on time services but" that was the fastest party ever got online at any time. Say what you really mean,mean what you really say and don't lie to me don't call me back if you do not mean it thank you. Marshall nicholas James jr.

Thumbnail of user terryh754
Canada
1 review
1 helpful vote
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September 9th, 2021

I ordered ******* and got ******* mufflers I needed to put on my car so I could do a cruise but guess that isn't going to happen now

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