• House Of Filters

House Of Filters

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Overview

House Of Filters has a rating of 4.1 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with House Of Filters most frequently mention second time. House Of Filters ranks 6th among Water Filter sites.

  • Service
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  • Value
    1
  • Shipping
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  • Returns
    1
  • Quality
    1
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How would you rate House Of Filters?
Top Positive Review

“Top Notch Customer Service”

Ed E.
1/22/22

Excellent Customer Service - 100% product support well beyond my expectations. Call with a product question and without hesitation was sent an immediate replacement. If only more companies backed their products with as much professionalism as this one. They have made me a customer for life. Competitive pricing, blazingly fast shipping, top quality products, and superb customer service - what more could you want?

Top Critical Review

“Price is good, taste is strange”

Sarah S.
5/4/18

We purchased 4 filters for our work refrigerator because they were such a great price. We have thoroughly ran water through the filter and after a week, there is still a chlorine-type taste/smell to our water. Several of my coworkers refuse to drink our water because its that strong. I guess you get what you pay for.

Reviews (70)

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Thumbnail of user kathyl121
West Virginia
1 review
0 helpful votes
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February 5th, 2018

This is my third order from you and it's always been an easy process with good results. Filters always right for appliance.

Thumbnail of user sarahs500
Ohio
1 review
0 helpful votes
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May 4th, 2018

We purchased 4 filters for our work refrigerator because they were such a great price. We have thoroughly ran water through the filter and after a week, there is still a chlorine-type taste/smell to our water. Several of my coworkers refuse to drink our water because its that strong. I guess you get what you pay for.

Thumbnail of user sandyk39
Texas
1 review
0 helpful votes
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November 22nd, 2017

I bought 2 sets of 3 replacement filters for my residential fridge in my camper and neithr sets were correct, even though they say they are. Bad part is I have to pay to ship the crap bag! Won't be buying again!

Thumbnail of user sharonh412
Wisconsin
1 review
0 helpful votes
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April 23rd, 2019

The filters didn't fit. I was informed the were re-designed due to patent issues. Now, I'm waiting on a refund. The phone just rings now and messages left aren't being followed up on. As well I work hard for my money. Beware!

Thumbnail of user jerseyg4
South Carolina
1 review
0 helpful votes
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May 23rd, 2018

DO NOT BUY off market water filters for your refrigerator - at least not one for a Frigidaire. House of Filters claimed their cheaper filters provide the same filtering for half the price. And they will fit just fine. Well - NOT. You may get the filter in, but you may not get it out. And then you will need to call for a repair guy to wrestle with it, hoping not to break some plastic part. There is a major manufacturing difference in the filters from the name brand ones and this little difference can get hung up once in place in the unit. And our warranty policy will not cover having the repair guy come out to your house. And if the cheaper brand damaged your fridge, Frigidaire will not cover the damage. So, did you really save money? Nope. And House of Filters will NOT stand by their product, take back product you purchased, refund any money you spent to repair your fridge. So, if a deal sounds too good to be true... it's a scam. Pay the extra money for the real thing.

Thumbnail of user alexc233
Alex C. – House Of Filters Rep

We are sorry you feel that way. This is a very common problem with this refrigerator. We have even sent you a video showing the original water filter from Frigidaire getting stuck as well. Sometimes you just can't find the person to point the finger to. Sorry

Thumbnail of user bradleyb74
New Jersey
1 review
1 helpful vote
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May 9th, 2018

I replaced an original filter with an aftermarket brand. I read the instructions, installed the filter and it worked for 7 hours! Now I have an empty bowl in my fridge to catch the water that seeps out of the sealed handle end of the filter. Thankfully it was half the price of the original!

Thumbnail of user frankm609
New York
1 review
1 helpful vote
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August 16th, 2019

First I bought a filter for my frig it was ok. So I bought a 12 pack of same filters, I thought...
$185.00. They sent me different designed filters that didn't fit correctly. Hard to put in and leaked badly. They said they would replace it with same badly designed filter. NO REFUND!. And to top it off they blocked my number so I couldn't call them back again.
A WORD TO THE WISE..

Thumbnail of user silviag35
California
1 review
0 helpful votes
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February 25th, 2020

NEVER buy from this company! They're scammers! I bought the wrong filters online on accident & when i called to return them they didn't want to pay for the shipping. So i paid for it & returned it about 2 weeks ago & they still havent given my money back! SCAMMERS STOLE $80 FROM ME! They dont return my calls or answer when i call. IM GOING TO SUE YOU GUYS! I WOULD GIVE ZERO STARS IF I COULD

Thumbnail of user mi22
Florida
1 review
0 helpful votes
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June 2nd, 2018

WE purchase from them about 8 months ago and did not have any issues with the product or installation - The ones we received are different but so far so good.

Thumbnail of user lindar389
Texas
1 review
0 helpful votes
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May 13th, 2018

Great timing n pricing, should of used this site long time ago with my refrigerator filters. Had great pricing for the more I bought and free shipping which brought my pricing even lower

Thumbnail of user markf415
Colorado
1 review
0 helpful votes
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April 2nd, 2019

I purchased a three pack filters from this Company in September 24,2018. Via Amazon. Nowhere did they publish the filter was not the same size, or would you have to forcefully install it. Not that it would even work at that! At the end of last month I finished my Factory Frigidaire filters and wanted to start using the filters I bought from House of Filters. ALL THEY SAY IS THEY FIT AND TO USE A PLIERS. I will not be using a pliers to forcefully screw in the filter. They provide a half-assed instructions that
I just received from Clatterans.com, amazing they fit, they are the correct size, and no pliers required. I have a photo. Not until I received the filters di I know they were not the same size. They are refusing to refund me. I don't take kindly to being ripped off, I work hard for my money.

Thumbnail of user lydiag64
North Carolina
1 review
1 helpful vote
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July 24th, 2020

I bought filters from this place twice. My order was fine but i no longer needed my filters. I'm still waiting on my refund. No response from the company.

Thumbnail of user dougw54
District of Columbia
1 review
0 helpful votes
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February 10th, 2018

The filters I ordered came on time and were the correct part. The packaging was good and the filters were not damaged. I am very satisfied with this company.

Thumbnail of user carola207
Kansas
1 review
0 helpful votes
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February 15th, 2018

It is nice to find the right filter for my refrigerator. The price for multiple filters iOS reasonable compared to Sears. The price for three filters is very reasonable.

Thumbnail of user thereseb9
Texas
2 reviews
0 helpful votes
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November 23rd, 2017

Ordered in bulk because the filters were so reasonable- fit perfectly! Very satisfied with my purchase and Glad we ordered from you!

Thumbnail of user toms551
Wisconsin
1 review
0 helpful votes
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April 5th, 2018

This was the second time I ordered from House of filters. Great product and fast delivery. I will order again.

Thumbnail of user mirayc
California
1 review
0 helpful votes
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February 1st, 2018

Good Quality Water Filters at a great price, fast and friendly. What else could you ask for? Customer for life.

Thumbnail of user thomasb417
Texas
2 reviews
0 helpful votes
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May 14th, 2018

I have been very satisfied with these filters. Would not shop anywhere else. Always quality filters, reasonably price.

Thumbnail of user monicas117
Ohio
1 review
0 helpful votes
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January 26th, 2018

It was a little different filter, but it came with instructions explaining how to use the new style.

Thumbnail of user kevinr164
New York
1 review
0 helpful votes
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March 8th, 2018

Prompt service and good value order and delivery simple. Product BETTER THAN OEM! My cats and dogs are very happy and healthy drinking this water also

Thumbnail of user johnl615
Tennessee
2 reviews
0 helpful votes
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April 11th, 2018

We've purchased from Houseoffilters before and were quite satisfied. Although it's been a few years, we still got the same great service and product.

Thumbnail of user randyb183
Nevada
1 review
0 helpful votes
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May 31st, 2018

Shipping was fast with no related problems and cost was a good deal too. Product was as intended just like in past orders.

Thumbnail of user nicolew139
Delaware
1 review
0 helpful votes
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December 23rd, 2017

This is my second time ordering from House of Filters and again Im happy with the price, product and timing if delivery.

Thumbnail of user donnae36
Delaware
4 reviews
7 helpful votes
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November 16th, 2017

The site made it so easy to find the right filter for my refrigerator. Pricing was reasonable and shipping was very fast.

Thumbnail of user joei32
New Jersey
1 review
0 helpful votes
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March 2nd, 2018

I've always had a good experience with this company my product is easily ordered and is always delivered on time thank you

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Company Representative

Thumbnail of user alexc233
Alex C.

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