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Houzz.cm Reviews Summary
The company exhibits a mixed reputation based on customer feedback. On the positive side, customers appreciate the ease of communication and the informative nature of their interactions, highlighting a strong customer service approach. However, concerns arise regarding the oversight of service providers, particularly issues related to licensing and insurance status, which raises questions about reliability and safety. This suggests a need for the company to enhance its vetting processes to ensure quality and trustworthiness among its contractors. Overall, while customer interaction is commendable, greater attention to provider compliance is essential for improving overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Was so easy to have a meeting with Alex and learn so many things so quickly.
I highly recommend this to everyone
I only checked one "Roofing Contractor PRO" their license was admin revoked and all their insurance were expired. Houzz does not police their PRO's to make sure their license and insurance are up to date.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members