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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Fue la mejor no fue nada difícil bendiciones a quienes forman este gran equipo
One of the best decisions ever to download this app and been saving and using for only a year! I'll never go back to just paper coupons.
My experience has been the greatest ever. I will use this app as much and how ever long I can!
Hello there,
I'm writing to bring to your attention a few recent issues I've encountered with the Ibotta app.
Firstly, I made several purchases through QVC and activated the 12% savings offer via Ibotta. However, I did not receive the expected savings in my account.
Lastly, I encountered a limitation while redeeming a savings offer at Walmart. The offer allowed for only five qualified items per receipt. While I received the savings for my first receipt, the second receipt was not credited despite there being no daily limit specified. I have already reported this issue through the app, but I have not yet received a response.
I must emphasize that I have been a loyal user of Ibotta for quite some time and have generally had positive experiences. However, these recent issues have caused some disappointment.
I understand that technical difficulties can arise, and I appreciate the information you provided regarding the QVC savings issue. It is reassuring to know that your team is working to resolve these problems.
As a business owner myself, I believe that constructive feedback is essential for continuous improvement. Therefore, I am sharing my experiences with the hope that you can address these issues and maintain the positive experiences of your users in this competitive market.
I look forward to a resolution and continued positive experiences with Ibotta.
Loved saving money with ibotta. I am still learning with ibotta. Loved all the help and assistance with my cash back rewards every step of the way.
The Ibotta app is very accurate and easy to use. They are always adding new products and this gives you a chance to try the latest products with cash back. You can't go wrong with this app. If saving money is your game download today.
My online purchase for groceries was amazing cause I earned cash back thanks to ibotta and the way they let me know to earn my cash back.
I've only been using ibotta for about a month. So far I'm loving it! I did have some confusion with how things work with linked stores. Ted from ibotta clarified things for me, and gave me the earnings I thought I was owed. Thank you
Great to get rewarded for shopping. I use my rewards for gas when we go on vacations.
I've gotten several tiny cash awards back for $.20,.50, etc. I'm grateful, don't misunderstand, but what causes me to get these? Thank so much
Ibotta is great! The set up to customer service is amazing. They are helpful and kind! I haven't had a bad experience yet. Any questions they Re their to answer. Any issues they explain and treat you like you are the only customer at the moment.
My Ibotta app was having trouble loading. Bill, the customer service rep, was very helpful, giving me specific steps to follow. While these steps were not the answer, Bill's suggestion to check my internet connection and speed was spot-on. Once my internet was restarted, the Ibotta app worked well.
When you have to submit the specific item, it counts wrong! Then, when you submit a ticket, they don't count right. I told them I bought 4, they gave me credit for 1.
Very good and fast response and email very fast and it was completed in few minutes
We needed some antiseptic spray for an accident and I had a rebate AND it finished my midweek bonus!
Fast service and excellent customer support. Problem solved without any hassle
Went great and quick. No problems or issues. Been a great experience.
There was an item missing after contacting you were able to help me out. Thank you. With the economy the way it is every penny counts. Thank you.
I really am enjoying my Ibotta experience. The App provides many stores i shop in and the bonuses are great! Thank you for helping me save at my favorite stores. Helps my budget.
Hello Ibotta Team! I am enjoying my experience with the Ibotta App. Thanks for the bonuses also which do add up fairly quickly to save me some extra dough. My only concern is that I've had a couple experiences where I didn't get cash back for online purchases (Cinemark movie tickets) because Ibotta indicated the purchase had been canceled and I actually did use the movie tickets. Another instance was when I ordered from one of the home shopping channels I also didn't get points because Ibotta indicated the items had been returned. I hadn't returned items. Not certain what's happening there. Otherwise, I would have provided a 5-star rating.
Ibotta is the best! With grocery prices so high, Ibotta has really helped to balance out my grocery bills, make them affordable again, and put money right back in my pocket!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for providing your feedback! I apologize for any delay, frustration, or inconvenience you may have experienced. Here at Ibotta, we want you to receive cash back for your offers as quickly as possible. In almost all cases, Ibotta will review your purchases and determine cash back within 48 hours. We understand your frustration and genuinely apologize for any inconvenience caused. Ibotta strives to cultivate a positive environment for our Savers. Our team works diligently to respond to each inquiry promptly and accurately. We apologize if our service did not meet this standard for you. We have documented your feedback for the appropriate team. Thanks for leaving an honest review!