On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Representative was very friendly, helpful and responsive. Resolved my issue without any more problems. Thank you.
Overall, it has been successful, but you must watch them like a hawk. I have learned to scan every bar code in the store. Many, many times the picture and description match exactly, but it says the bard code doesn't match. Do not trust the pictures or description.
I have been happy with the earnings, but it is very difficult to use. You have to watch them like a hawk as they will post products, barcodes will match in stores, but then it doesn't show up when you submit receipt. Then it is very difficult to get through to customer service.
This is the best money saving app going! They even send you notifications that you missed an offer and give you the opportunity to add it.
Great experience from start to finish. Ibotta my favorite app
Updates your account immediately. Had questions for customer service and they responded very quickly and answered my questions thoroughly! Great to deal with!
Makes me fell clean, and gynecologist tested it is safe to everday
Use indulgent safescemts removes odor causing bacteria,its ph balence, and free from dyes and parabens
It a great apt when you make some money and save a little when purchase the item when its on sale and also great when its on the list of saving and making money
Today one of the offer I clipped didn't get applied. I thought maybe it didn't qualify but when I looked back it did. This is just a small matter, but overall I'm happy with Ibotta. I love the service.
The customer service is always responsive and take their time to resolve my issues…. Always! Would recommend them.
I have worded with ibotta for over 5 years and they are one of the best apps for rebates.
Missing offers from siete grain free puffs that you keep rejecting this yet when i scan it
It directly says barcode matched so the hell is going on and absolutely to no end frustrates me ever dam time this happens and worse yet it states up to limit of 5 and you dam well choose not to recognize this
Great offers and fast cash back! Saving on your staple items is great!
I bought 128 oz Pyrex laundry detergent and Jose chicken an cheese Taquettos and did not get cash back for them.
On August 9, I had some great coupons for my online grocery order. Four days after shopping, I had not received a notice of cash back. When I used the troubleshooting, I guess it was a chat, the only direction I got was that I would have to unlink then relink my Walmart account to get the app working again. I had $5 worth of coupons that I just didn't get. The only receipt I had was the online receipt from Walmart, and apparently that barcode doesn't work to use the redeem button on the Ibotta app.
I had an issue with Ibotta recently and when I reached out to them for assistance they were amazing. Resolved my issue within 24 hours, absolutely fantastic customer service. They were outstanding!
Easy to use, great product selection and rebate $.
Customer service has been quick to review any messages that I have sent.
I use Ibotta every time I shop. I do not buy offers just because they are they there. I only apply products that I always purchase on a regular basis to Ibotta if there is a cash back offer available. Easy and quick app to use. Well worth the effort. Started using the end of 2023 and will continue to use in the future.
Although it would be nice to see more healthy food purchase cash back rewards. Majority of products are not something I would buy due to health and environmental concerns. But there are still good offers to be had, just not as many as there should be IMO.
I've been buying different things on Ibotta to receive cash back but haven't received my cash back on some days
I use Ibotta for both groceries and my online orders with QVC. My QVC earnings keep getting reversed. It's an Ibotta problem, that I am told is being fixed. The app is difficult to report or submit a ticket. It's been over a week and I have not received those funds back in my account.
Overall experience is great. Once I sent over my info I had the missing cash back within 12 hours. Very polite as well.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Cash Back Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sitejabber for Business
Gain trust and grow your business with customer reviews.
Claim your free account