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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I've been using this app for years now and love it! It's things I buy regularly or sometimes inspire me to try something new and get cash back in the process the bogos are the best. The cash out to your bank is really fast or the gift cards are instant. Any time I've had trouble or didn't get cash back on an eligible item and had to message them, they are so quick to relpy and polite to help. So far I've gotten 500 in cash back using it over the years it's helped a lot and absolutely worth it
I appreciate you addressing my issue in a fast and understanding manner. I love your service!
Ibotta customer support is the best ever hands down
I read the conditions for getting the deals. When I submit receipts or shop at Walmart the deals aren't recognized. It is difficult and looking for another app that is more consistent.
There was no limit to this item. It did not have an expiration date on the deal. It disappeared so fast it's getting out of hand.
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Some how my account was deactivated so I sent a help request & they fixed it. They also fixed a receipt that didn't credit in the same request. Thanks
Easy to redeem rewards when loyalty cards are linked. It is great if you buy a lot of name brands.
Sometimes it works well and sometimes it takes multiple tries.
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I'm always glad when I buy something that qualifies for cash back but this is the first time I qualified for a bonus! Yay!
Easy to use the app. I appreciate that Ibotta notifies me if I missed an opportunity to get cash on items I purchased
I have used Ibotta for about 5 years now & have saved over $1000! The coupons are on things we actually buy and the customer service has always been top notch!
Thanks Ibotta!
I scanned my receipt and it did not count quantities correctly so had to scan items. After the receipt was processed, it reverted and did not count items correctly so I will now need to go in, click missing cash back, and scan all over again! Ibotta did me right and fixed it. Thank you!
They always fix whatever goes wrong every easily as long as you have your receipt and info ready they come through very quickly. I appreciate this! I'm not sure if it is just me but I have glitches that happen alot on the DG side. They always are there quickly. Thank you! I love ibotta it helps my family out a lot!
I purchased 4 Katie's bars and received credit for only one bar. Four of my bar¡s,UPC codes scanned perfectly and I still only received credit for one bar. Wasting my time?
Had issues with my item not being identified. After chatting with customer service the issue was straightened out. I wasn't ghosted or promised with something that was never given!
I'm a first time user of this app and it's easy user friendly. I will recommend others to use it
I purchased two Organic Valley Free Range Organic Valley Eggs. Once again, even though the receipt shows Qty 2 at $6.99 each $12.98, I was only credited for one. Also, I submitted a claim to customer services verifying the second purchase by once again having to scan the second dozen eggs and still I was not properly credited for the item purchased. So right now, I'm annoyed because what is the point of making one or more purchases of eligible items if this app does not process those purchases properly? Why do I have to go through all this just to not get properly credited for the items purchased?
I purchased two 1 liter bottles of Essentia waters at Target. It is obvious that who ever looked at the receipt can't read. Because the receipt says 2@ 1.79 each meaning two 1 liter bottles of Essentia waters. Bar code 6 57227 00033 9. Hello!
I had a great experience after having to write in regarding my offers that didn't process correctly. After writing in the matter was resolved in minutes
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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