Ibotta has a rating of 3.9 stars from 3,881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 6th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
This app is one of my favorites. It helps me save on groceries threw the whole year. It gives cash back on everyday products name brand and generic brands. Its one of the best cash back apps.
Tip for consumers:
It really does work and they really give you the cash back as they promote that they will. It saves you money for other things.
Products used:
Ibotta app
The first day that I opened an account everything was working fine on my phone app. After I went out for shopping on the 3rd day, I was trying to open the app and didn't work. It was coming with an "error". Tried the next day, same thing. Tried the following day, same thing. Tried again today, still not working. So, I went and try it on my computer, and it won't let me in, nor any code was sent to my email. I clicked many times the resend bottom so I could get a code, but never send me any. By the way, I also checked my spam mail just in case. So, they offer 14 days from the day I open my account to have a free 5 dollars for the first shopping receipt, and 15 dollars if completed 9 shopping receipts in the 14 days period. Now I'm wondering if they are waiting for the 14 days to pass so they don't have to give what they offer or is it just a scam? Since I seem the other review, I totally believe in them now that I'm going through the same deal. This review should have negative five stars, that's what they deserve.
I was scammed by ibotta a few years ago and swore I would never use it again. During the COVID shutdown, I came across a new SM platform and subsequently found the "Couponers" that tell you how to coupon and get a stockpile of products.
I came across a few that swear by ibotta so I decided to give ibotta another chance.
BIG... HUGE MISTAKE!
I have 8 receipts that I've been trying to scan but the app won't let me do it. I should have known better than to trust this horrible scamming app
With the Ibotta app, it was fun to see the savings grow! I did not withdraw any savings for a while and then I claimed a $20 gift card as a birthday present for a friend. I was supposed to get an e-mail with a link on how to obtain the actual card and I didn't get it. I asked for help in the app and hit the "resend" button. Didn't get any response either. Finally, I contacted customer service and after a few days I got the link and it worked (my friend had a belated birthday gift). I thought Ibotta was still sorting out how things worked with the app and that was the reason for the delay. Fast forward six plus months and I decide to withdraw two $20 gift cards from two different retailers. Same story: I got no e-mail with the link to retrieve the cards. After ten days of zero, zippo, nada, I e-mailed Ibotta again and this time they answered they had "manually" sent the link to my e-mail. I've been carefully checking the junk mail and inbox and have yet to see why their magic fingers didn't work on that manual task. I will e-mail them until I get my response. Nope, I'm not forgetting my hard-earned rewards! I haven't had any problems redeeming the offers and increasing my savings, but cashing in those savings has certainly been problematic.
My daughter shared this app with me and I have already saved $25 in the two times I have used it. I am excited to learn the app better and save even more money.
You will not regret downloading Ibotta! It is so easy to save money and you can choose how you redeem your earnings! If you are questioning downloading the app, do it!
So easy to use at Walmart,cvs and target and the another stores.
Because y love the rebates and the offers every week.
To me, Ibotta is a scam they want your credit card information
Because they will debited from your account due to account inactivity
In lifetime earnings I made $14.35 Now my current earnings is $0.10
I will be UNSUBSCRIBE!
Be careful not all items qualify and there is no one to contact
Seemed like only AI machines reply
Makes sense to try to save
Hi Sandy! Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!
I can't do my groceries without IBOTTA ever again! I just love the app, so many deals and cash back. It's so easy and convinient to use. You can get your cash back om your bank account or gift cards which is awesome. Join with my referal code and you get $10 cash back on your first purchase. Join here! https://ibotta.onelink.me/iUfE/8cc13c64?friend_code=tlqognd
Referal code tlqognd
I have used Ibotta for over 2 yrs now. I have made just over $400 in lifetime earnings. I loved using this app. It was like a blessing to my family to make money back on stuff I'm gonna buy anyway... Well the other day I get an email about a tampered receipt then another one shortly after that my account has been deactivitated. I emailed them and just got emailed back today that they have reviewed my case and they are permanently closing my account. I messaged them back saying I'm sorry if I violated any terms and I'm sure it won't happen again. I get another email shortly after saying they're firm on their decision. Wth?! I have $68 on there that I just don't get now? I earned that by purchasing items and they basically just get away with stealing what people earn whenever they feel like it. I have not recieved a response after that email but I basically said that it's one thing to deactivate an account but it's quite another for them to steal from people! IDC it's a rebate I earned for purchases I've made. I can't believe that they can get away with this!
I love this app! It is so easy to use and in a short amount of time, I have already saved $100! This is a no-brainer. Sign up, you have nothing to lose.
I have had Ibotta for 9 months now. I have earned about $145 over that time period, but most of it is from bonuses and online shopping (like Amazon).
At first it worked great for the grocery. Before you go shopping you select the offers you want. At my regular grocery store (Pick n Save), the store and Ibotta had some deal where the store sent Ibotta the receipts and they were automatically processed. Now my store got bought out (by Kroeger) and it's not automated anymore. When I come home from shopping I have to take a picture of my receipt and then scan the bar code of every item I want to redeem an offer on. Since most of the rebates are on processed food and I don't buy a ton of it, I generally only earn $1 or so for each shopping trip. It's just a lot of work for how much you get back. I'm spending 20 minutes every week reviewing and selecting offers and then scanning bar codes for like a $1. I don't really have anything better to do, but still!
Also, a bunch of these reviews are talking about not being able to get their money out. It worried me so I just cashed out my balance. It was a process because I had to connect to my paypal account and reset my Ibotta password for some reason, but it worked fine. I suspect a lot of these people are scamming.
I love using the app! You get rewards on every visit to the grocery store! Invite all your family and friends, they will love it too and you will get some extra cash!
Won't give you your referral bonus when you refer someone, not worth wasting your time on, I referred my daughter and she got her bonus but I never got mine
I had given Ibotta a bad review because I purchased a Walmart gift card and didn't get it. But they investigated the problem and made sure that I got it
Always a pleasant planned shopping trip, and on the off chance something goes wrong there are very helpful people on the other end to make things right.
Referral code: KLIOMOU
Tip for consumers:
Keep your receipts! And get in the habit of asking for them if you already don’t.
Products used:
I love the app, I use it for literally every shopping trip.
It was a great expiernece and very easy to use while shopping to make sure I have correct products.
Always helpful
I have used ibotta for many years and have loved it. I am an Ibotta OG
I love looking at ibotta I know Ivan get cash back.I look forward to my saving. Thank you.
I know if I forget to add a coupon..I will have a chance to get my receipt to ibotta.. and it is great service.
It is easy to use.
This easy to use app allows you to get money back on items you're already purchasing. Who doesn't love that?! Look up deals on items you need, go shopping, and get cash back! Super easy!
I really like Ibotta it is so easy to use. U click on a product buy it and u get rewarded. I'm having a lot of fun with it. It is easy to use. I'm not tech savvy so if I can use it u know its easy.
This app is so easy to use. I live shopping and it's so rewarding to get money back for doing what I Love! It's also so easy. They walk you through it!
This app is great but you must do the back work In order to get your money. The PayPal transfer is automatic which is great compared to other sites which take days.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Hello Vianey! Thanks for taking the time to leave a review! Your feedback is greatly appreciated and helps us to improve our services.