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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Did an order at lowes, 7.5% back with a cap of $40. Took almost 2 months to get cash back and then only got a little over half of the cap amount. Literal rip off.
It takes a bit of time and planning but often have $10 or more a week in rebates.
I look before each shopping day. I always try to watch and meet the weekend and midweek bonuses. It make a real difference
Ibotta is not crediting for all purchase made through the Ibotta app at Walmart. It is increasingly difficult to have customer requests addressed. They are wasting time staffing by not throughly reviewing email h t reads before asking the same questions over and over. Bonuses are either not credited to acct or given to customer or taken away with reason only to read there policy that states they have the right to remove any money in your acct or revoke any offer. Entire shopping trips a dates are missing from linked accts when Ibotta is launched and used for the purchase. Even when you take the time to prove your claim to customer care team the issue never gets resolved and it is extremely time consuming to use these coupons only to not get the reimbursement that you expected or d sad could have recurved. They want the customer to review old coupons that where not credited and have expired and the consumer cannot see or research. We all want to save that is why we use this app. But who is really getting all the credit for the purchases so made when scam not reimbursed as the offers started?
Was just wondering why it takes so long for cash back from Chewy. I had forgotten that it can take up to 90 days to process.
Missed an item with rebate and Ibotta notified me of time to update and get rebate
Highly appreciated the email about a missed purchase being a rebate
Any time I've needed assistance with a missing credit, help is only a click away. I have only encountered prompt, courteous, most often cheerful replies. I love Ibotta. I am in the $1000 club having saved over $1,376. I will use Ibotta as long as they exist!
I suppose get paid 20 dls rebate I bought 5 persil detergent the offer said 4 dls rebate limit 5 and I only get paid 4 dls back
Appreciate the consistent and timely responses and the "system" that allows any staff to assist to help bring resolution to account concerns.
I like the app when it is working correctly. Had a lot of problems today Kept going in and out.Kept telling me check back later. I even updated the app Hope you fix the problem soon
Give a lot on what you buy thank you all the food and drinks for cash rewards
You stole $3.99 from me due to "lack of activity". That is a lie. I have been active in that 180 day time frame
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As an Ibotta user since 2013, I will say that overall Ibotta works quite well. Especially in the beginning years that I belonged to Ibotta. Over the years as the app got more sophisticated, the more things could possibly go wrong. For the most part, all problems are solved eventually. Sometimes it's maddening to get help with any issue you may be having.
Very promptly reviewed and resolved my issue. Ibotta is a very good app with many options to get cash back.
They've even started informing me with stores they have access to my receipts like CVS. Where they tell me that I may have missed an offer and give me a chance to add it even after the purchase! Also, whenever I have an issue because all computer systems/ai have glitches that aren't always seen ahead of time, but they have fixed it and credited me every single time. This is one of the preeminent reward apps with only a couple of others I might recommend for cash back and gift cards, Etc!
No problems. Need more good bonuses. To match rebates. Very Happy
For some reason Qty 1 only reimbursed instead of Qty 2. This has happened to me like 5 times now.
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I received a notice I will start being charged, but I cannot login to my account. I just get a 404 or a spinning circle.
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Won't accept item on my receipt as a match so lost out of 2 dollars and was the only reason I purchased item. Have these issues often with Ibotta not matching items from retailers.
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Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.
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