- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Ibotta has a rating of 4.0 stars from 3,764 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
I love getting money back on the groceries I buy anyway.
I have been very happy with the response from customer service when I had not received the money I thought I should have received.
Ibotta was recommended to me by a friend. I was hesitant at first, but glad I joined
I was able to complete 2 bonuses in one trip. However, I do believe I completed the Old El Paso bonus, but didn't receive my bonus.
It was recently by a friend.
Thank you IBOTTA TEAM for catching the item I missed on my last shopping trip! You are the greatest!
I Love IBOTTA! I love getting cash back on my purchases!
Hundred percent on board i'm happy with it it's easy and fun
I herd it through a news show and thought i give it a try
Love it
I love Ibotta, it is so simple to use and to redeem! I loved getting my Thanksgiving dinner for free! Want to give it a try, use this referral
Code, please MKMAQVA
I have had emails go unanswered, one for a full year before I got an answer, even though I was emailing regularly about it.
My worst experience was when they wouldn't pay me $1 for taking Uber, even though I followed their rules. I had been getting rebates for it all along and this particular one was the last day they were offering a $5 bonus. I took the extra ride because I knew it would get me $6. Yet they refused to pay me, saying I didn't go through their app. This wasn't true. I obviously knew how to do it, as I had been doing this bonus regularly. Now when I complain about it, they simply ignore my email.
I regularly have to email many times and resend receipts that their app clearly shows they already have. I have even been denied credit because they couldn't find the item on the receipt when I was buying only one item. This has happened over a dozen times. Each time, I am required to keep on submitting the receipt, sometimes until the receipt is so old, it can no longer be read.
After the first month, which they paid promptly, they were slower 2nd month. The third month, I put in 3 Walmart orders and the credits totaled over $100! Almost A MONTH and over A DOZEN EMAILS over EACH ORDER later, STILL have NOT BEEN PAID A PENNY!
I'd of never thought of every day/monthly buys you can get money back... crazy good deals! Life savings
Ibotta found an item I purchased but did not claim. Great customer service.
Recommended by my son who is an avid user.
We're thrilled to hear about your positive experience! Thank you for taking the time to share your feedback.
Es maravillosa muy complacida y muy satisfecha son muy amables y su atención y recompensas son muy buenas
Muy atenta y un servicio rápido muy eficientes
Porque me gustó sus ofertas y servicios
I love ibotta and I use it all the time. Stacking with coupons makes buying every day essentials so easy and budget friendly for anyone!
I signed up for ibotta about one week ago and have made it to the $20.00 club. I have $38 total so far.
Thanks, Melinda
Products used:
ibotta service
I am new to the app. Today I got 8 items including a 22 lbs Turkey. It was the Walmart promotion. $23.13 of free food.
No matter where I shop, Ibotta saves me money. I buy everything from food to cleaning, general household needs, there's always money to be saved by using IBOTTA!
I have had issues but they have been fixed.
It takes some time but they try to work with you.
During Thanksgiving I did not get the meal rewards. I emailed by the time I got it it was too late
A friend referred me
You earning add up very quickly.
Ibotta has a lot of the Name Brand items I usually buy.
To Save with a Reward program that you can use to buy gift cards.
Wonderful cash back/ very helpful for me being full time housewives. Thank you
10/10
Easy and available in the country
I don't understand what everyone's problem is & why people are trying to bash this app, but in the past 3 weeks I've accumulated almost 40 bucks on stuff I was going to buy anyways... PLUS YOU GET TO USE MANUFACTURER/STORE COUPONS, as well! Sounds too good, right? I know...
A friend of mine kept on and on about how she was making money, and while I was leery at first, that soon subsided. Yesterday I "withdrew" money for the first time. After hitting submit, within seconds I had an email saying "Ibotta Colorado has sent you $38.50..." then, transferred that money to my bank account (waiting on PayPal mastercard)
There's a few caveats, make sure you read the fine print under the rebate (sometimes you have to buy more than one to get rebate) also look if it's a bonus buy, you get extra money and NEVER scan the receipt, only the QR CODE. Scammers out here are trying to photoshop receipts and they're smart, they'll shut your account down. Scanning the QR CODE off the receipt also credits your account within minutes.
I'll keep using it. If you're honest & not trying to make this a side hustle, then you'll be fine...
Siempre me ha gustado la app, tuve un inconveniente para retirar por paypal pero fue algo de configuración del celular y la ubicación.
Muy pocas veces he tenido problemas con la aplicación de ibotta pero cuando me ha pasado he tenido muy buenas experiencias con customers service de ibotta ellos te contestan inmediatamente en ese mismo día o al otro ellos tienen solucionado tu problema 10/10 Gracias por siempre ayudarnos 🙏🏼
Your app is a mess its very hard to navigate and will not let me enter information
no answer your AI blew me off
I guess i wasnt to smart
Hi Walter! Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you and have a great day!
When scrolling through the digital offering, why are the same items repeated over and over?
Hi Chris! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!
Is the best app that I've been using for the past year. Easy to use and even help me find offers in the store.
Gain trust and grow your business with customer reviews.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Hello, We are sorry to hear that you have yet to receive your earnings. Can you please update your review with the ticket number of your request and we will further investigate this for you. Thank you.