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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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Nice to make a little fun money just by purchasing items I usually buy. Easy to do even for this old lady! If I run into an issue customer service is fast and very helpful.
Sebastian gets all the credit for helping solve my problem. This was after many requests for help. I was helped but the problem was not corrected until Sebastian took care of everything. Very grateful to him!
Thank you for your review! We truly value your feedback and are delighted to hear about your experience and will ensure that the agent is recognized for this. Ibotta strives to cultivate a positive environment for our Savers. Our team works diligently to respond to each inquiry promptly and accurately. Thanks for leaving an honest review!
I've had I bought it for quite a while now and I absolutely love it. I can't say every so often there's an issue with an item that I bought that either. It's the picture of the item with the ounce on it directly or just an error but even if there's an issue on an error, all you have to do is send a message and they are on point on helping you very courteous polite. I just love Ibotta!
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.
Right now I'm missing cash back on my Thanksgiving pie. I bought it at Meijer today and the bar code matched when I scanned it before buying. After I bought it, it tells me they don't match. Now I gave to go buy another one but it's not there to scan anymore.
Been using Ibotta for a couple years without any problems. Had my first issue this week where an item wouldn't post to my list and I therefore couldn't get my reward. I contacted the help desk, was given a ticket number and the issue was resolved within 24 hours. The money is in my account. Highly recommend
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
Had an issue not getting credit for 2 items purchased. Reps reviewed my account quickly and rectified the issue. They were very nice and professional!
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.
I am really amazed by the rebate offers for products/ foods my household uses weekly. I prefer phone customer service yet Ibotta customer service has been prompt and satisfactory. The rebates have the quickest return than any other rebate apps. You can choose gift cards or cash. How do people get buy without Ibotta!
Thank you for your enthusiastic feedback! We’re thrilled to hear you’re enjoying the experience and appreciate your support.
I've been using Ibotta for many years now and have earned over $1,400. Ibotta mostly have always been on the ball especially with customer service. They are quick and thorough.
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.
Love making money just by picking items, buying and scanning my receipts. Super easy! When there is an issue which there seldom is, they resolve it fast and are very nice about it. I have been using this app for about 3 or so years. And earned almost 2,000 dollars with little effort.
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.
I had an issue with my account and I reached out to customer service and they were super accommodating. If places do not have good customer service it definitely pushes you away. Their customer service is one of the main reasons I keep my account active.
Thank you for your enthusiastic feedback! We’re thrilled to hear you’re enjoying the experience and appreciate your support.
I never have issues adding offers or scanning my receipts. Ibotta makes getting cashback so much easier than other cashback apps.
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
I I really enjoy the app, and have used it for over 10 years. Occasionally, an issue arises that requires me to use the chat feature to contact customer service. They respond promptly within 24 hours and they resolve the issues.
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
It's so super easy to use Ibotta for cash back and I've not found a higher payout in my experience for cash back offers. I have literally made easy money here. And for stuff I already buy. Plus it's a good resource to find brands that offer natural and ingredients and speciality products like dairy free etc. and get paid to try them. I have found some brands on Ibotta that I love and will continue to buy that are healthy without additives and junk. It's tailored to your buying habits in addition to new offers for new products.
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
I enjoy Ibotta, it's easy to learn and gives cash, cashing out was easy and the coupons are fair, Thanksgiving deals are great, I I look forward to checking Ibotta each day!
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
I have been using Ibotta for a few years now. It offers great cash back at all different stores. Ibotta also does fun promotions. I have also always had a good experience with the Ibotta Care Team, if I have had a question or a concern. If you are a couponer, it is worth using Ibotta!
Thank you for your enthusiastic feedback! We’re thrilled to hear you’re enjoying the experience and appreciate your support.
Offers are not always given in multiples. Always have to contact customer service to review and even though its there, proven the items were purchased gor the offer, they don't give you the correct amount.
I love using this site for rebates especially with my grocery shopping. I noticed that one rebate did not register so I emailed Ibotta through the app. They quickly handled the situation and gave me the rebate in question.
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
I'm not able to access the app. It shouldn't be difficult to move around but it is. I don't even know how I earned anything. I was only able to download one receipt. It only let me select a few items when I did get on. Very frustrating app. So far, not worth it.
We're sorry to hear that you're experiencing issues with the app. We are committed to addressing your concerns and providing assistance, please reach out to us through our Help Center here https://bit.ly/3X2C95H. Additionally, you may find helpful information in this article https://bit.ly/3HUn3Lh. Thank you for sharing your review with us. We hope this helps!
I purchased products that qualified for cash back offer. The products were on sale, however, the system read it as if digital coupons were applied. I contacted Ibotta customer service and was given cash back after a quick review of my receipt.
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
Excelente servicio y atencion, siempre ayudan en cualquier duda que tengas respecto a alguna ganancia
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!