iFixit

I ordered a kit to replace a Samsung Note 10 Plus battery. The kit was nice and complete, but they sent a used battery. I complained and they told me no, the battery is new. I sent pictures showing the dents in it and adhesive. It was clearly pulled out of a phone. Since they wouldn't send me another battery, I installed the used one. It lasted about 3 months before it wouldn't hold a charge anymore. So, I got screwed and had to order another battery. Hopefully this one is not used like the last one. I would seriously think about getting parts from some other vendor. Ebay is full of people selling parts and the videos of how to do the repairs are available on youtube. So, no reason to ever buy anything from ifixit in the future.

Before warned...Returned item and would not grant return. I even paid out of pocket for the shipping of said item as requested. First and last time being a customer of ifix online 1300 Monterey St. San Luis, Obispo CA.

I Fix It should do business under a new name, U Fix It. I Fix It has no stores for technical help, nor can you send them an item to be fixed. They have guides so you can fix your own item, which isn't very helpful at all. Please change the name of this business to be less deceptive. Thank you

IFixIt seems uninterested in simple and cheap solutions:
They don't want to know unless they have some way of monetising the solution.

IFixIt doesn't:
- Follow its own guidelines
- Explain why they're deleting answers
- Allow a right of appeal
- Respond to emails

N.B. IFixIt doesn't appear in any DIY question search, suggesting that it's not very useful.

IFixit needs to expand its user base and it can only do that by permitting a wider range of solutions... otherwise, it will remain irrelevant.
IFixit needs to accept that not all solutions can be monetised.

IFixit seems to favour electronic repairs over other solutions and doesn't have a wide enough range of answers.

Hopefully, iFixit will improve as we need more repairs and less waste.
There's definitely a place for a forum that teaches you how to fix things.
Otherwise, Youtube will remain the default for most DIY repairs.:-(

One number wrong in address for shipping. Three phone calls to iFixit before the package was shipped were not answered. Three emails to iFixit were not seen so package is in route to wrong place. Will not use them again.

The iFixit Manta Precision Bit Set helps out a lot with fixing literally anything. 112 bits for several uses, it's been one of my best expenses I've done on tools this year. I'm a very satisfied customer.

However FedEx could've been more clear about not being able to deliver the package. I've waited about one and a half month until I contacted iFixit who resolved the issue with me in no-time!

The tools I've received feel like really high quality and help me out a ton, today I've fixed my mother's old phone and rescued her old photos and videos.

I personally recommend getting this Manta Precision Bit Set too since it's so very useful for devices that use screws barely anyone has a screwdriver for. 112 bits in total.

I'm planning on buying more from iFixit, it's great quality overall and I hope their other products deliver the same.

IFixit used to provide excellent repair guides. But they've become needlessly convoluted. Including steps for strange, unnecessary procedures, for otherwise simple repairs. Browsing YouTube for alternatives, you can find much more helpful, straightforward instructions. I can think of no logical reason for iFixit to recommend so many steps for otherwise simple repairs, except maybe it's a way for them to make money on parts. The photos are still helpful though. High resolution, to clearly see the tiny connections and such.

IFixit sells overpriced, substandard batteries. Furthermore, the company does not stand behind their warranty, and will not refund customer charges unless forced to do so. Even then, iFixit will charge mysterious, hidden fees so as not to return all of a customer's money.

I was once a big supporter of iFixit. But that was then, and this is now. I still use a toolkit I bought from them. It's excellent. But buying more stuff from them now? NO WAY!

I followed the very detailed instructions and the "difficult" battery replacement went very well. Everything seemed fine until I tried using my laptop in my lap. Then I found that it repeated crashed when I moved my wrist on top of it! Looking at it more closely revealed the battery connector was missing some solder on some wires! I soldered them down and now it seems to be working fine. (You can see in the photo that 2 wires don't look soldered at all.)

I repurposed an old iPhone 4 for our 12 YO's first phone. Battery needed to be replaced. The iFixit kit arrived 2 days after placing an order. Contained all the possible necessary tools. Written instructions and great online step by step video. I'm very impressed with the company and product. Thank you.