Igp

Let it be the app or their services, nothing's is trustworthy. They will never reply when you have any issue with the gift. I had international gift delivery and no one cared, they took a hefty amount from me and never delivered the order on birthday. No one replied to the the emails n no one would care how much we have paid, the experience is not worthy with them. Save your money. Order number - ******* N i guarantee no one will turn up to resolve this too. Worst decision to trust IGP.

Extremely worst site ever seen. Pls don't purchase from this site. It send my order after 5 days of expected delivery date and rakhi special gift was delivered without rakhi. Just see the insanity of this people

It's a very special occasion and you want to give your best to your better half so i ordered a cake from igp. The picture on their website looked very appealing but what I received was a blunder. They just copy designs from other sites but are not able to copy the skill. I am sharing both pics. Decide for yourself. This is my last order from igp. Please avoid ordering from them if you don't want to spoil your occasion and mood

Total items ordered were 7 for Rakhi from UK to India. They delivered 4 and 2 Wrong items were delivered and still other items are pending. Nobody replied the emails, support chat. Tried to call from UK, according to Indian time but phone is on answering machine lots of money deducted but nobody answer.
It is ridiculous.
I am still waiting that somebody will reply and deliver before rakhi.

I'm regretting about why I have placed my order with this service. I put a request for supervisor call, when I been contacted to supervisor regarding the issues. There's no quality customer service and they play with the sentiments of people especially in regards to the special occasion like Rakhi. No one cares if the receiver has received the order or not even after scheduled time and no one cares about customers who paid fortune to get the standard order.

I don't even want to give 1 star. I ordered rakhi to be delivered on given date. They are delayed by 8 days and still delaying showing in tracking status while I am writing this review. Customer care will not respond you. If u email them they will reply you after 5 days and in that email they will only generate ticket. But no use of that ticket.
Worst worst worst.
Before that I ordered some specific sweets but just before one day they are informing me that that sweet is not available pls change the option. The worst experience with me.
Pls check the attachment as proof.

Igp proving worst services now a days. I ordered Rakhi to be delivered in United Kingdom. They charge so much still they deliver poor quality of Rakhi. Photo shown on website are totally different, compared to what delivered. Half of the order (sweets) still missing. It was ordered well in advance n and the delivery date was Aug 22nd. Also when trying to contact them on email with pictures, they are just replying in big scripted Emails but not even acknowledging the main concern, leaving apart providing resolution.

Extremely frustrating experience. I spent 1.5 hours on call in my morning and afternoon again 40 mins, just to get things straight about cake delivery. I got promise of attempting delivery next day, next day there wasn't any communication again. Associate said no refund as per policy. I had to open 4 support tickets, online tracking sucks it showed "Delivered" without "Dispatch".

You guys have wasted my time, money and ruined birthday celebration. I will not recommend or purchase anything from IGP here onwards.

I placed an order for Rakhi delivery on Aug 1 along with a gift. They delivered the gift set but failed to deliver the Rakhi. I complained and asked them to send it. I have been asking updates since Aug 21 every day for last 10 days. There is an automated response email sent everytime saying they will look into it. Now they have changed the story to say that it was delivered and they will send me Proof of delivery. I am 100% sure they never delivered the Rakhi. The order status on the site also indicates that it never left the warehouse. They have spoilt my experience and festival for me. I m still waiting for an explanation as well as my refund. Sad to say that no has bothered to update / reply to my complaints.

I Ordered a rakhi for my brother on 24th august and it was 2 days service, it's 31st now and rakhi festival is gone now, they still haven't delivered yet, no one picks a call or reply to the messages. Worst service I've ever seen. Infact they charged me double for the delivery service even more than the rakhi cost.

Address couldn't be found d so cancelled the order
Igp.com,
I would suggest pathetic app it is, they are so unprofessional.
Delivery boy couldn't found easy address also, after giving landmark name also, we get N number of orders from so many sites.
They cancelled the father's day cake which was ordered by my daughter, delivery boy is so dumb and carrying such a casual attitude

Very bad service please don't run business if u don't know how to do business I called customer service 10 times and person since afternoon is out for delivery but cudnt deliver today. Where did the guy go who was out for delivery

We scheduled the cake to get delivered in the morning at 9 and it was delivered in the night around 9. Cake doesn't look the same as in the picture, it was so messy and worst. No matter how many times you call them, customer service representatives keep disconnecting the call in the middle of the conversation. They are not willing to help or fix their mistake. Never recommending igp cakes to any of my friends.

Customer Care number not working
No cancelation of orders
I think it's fake
I have placed order for day delivery with extra charges of Rs 45.
But is is showing delivery in 3 days now after placing order

They should not allowed to take orders that they can't deliver before occasion or a location.
They make people occasion worse while you order anything with them for any occasion if you order a Rakhi, they will deliver the rocky after festival if you order a birthday cake, they will deliver the birthday cake on another birthday.

This site is complete fraud. I wanted to send cake to my mother on Mother's day but they did not deliver it and mentioned that they could not deliver due to incorrect address despite of everything correctly mentioned. They did not send items and even told that they won't give refund. What a stupidity!
I would never recommend ordering it from this site.

The worst website ever, I have placed an order on 28th nov and today is Dec 6th and they are not able to deliver despite many follow up
They have not provided any solution and I have not clue what is the issue and every time they show they could not deliver. Extreme bad service

I order a cake they charge 60$ and saying that it delivered its delivery was on 30 oct and on 25 nov they are sending mail that its delivered they guys are just exploiting people pls guys be aware don't order from this site plsss because m regretting now I lost my 60$ Just because of cheaper people

Worst customer service ever. I ordered rakhi gift for my relative a month before. They forgot to add rakhi in it (yes... can you imagine) I sent an email and got auto reply that someone will contact me in 24 hours. More then 24 hours gone and nobody replied. When I called them, their agent Zeeshaan asked me to send picture of the stuff received. I sent it immediately. It's been 24 hours again and still no reply. Even their number is not working now or may be they blocked me. I am not even able to submit my honest review on their website. Because of their incompetent and careless staff, my nephew won't have rakhi even after spending thousands. Pathetic service... really disappointed don't recommend igp at all

I ordered a simple card, a cake & a bouquet to be delivered within a specific timeframe. They forgot to send card & the bouquet. (They did send a printout of the message on an A4 sheet). They don't have a customer service number you can reach out to from the US. Just email, to which they respond after 4-5 days. I wouldn't recommend it at all!

Their customer support team is of no help at all. They just keep on telling that we will get back but they never do. They don't return a product and they haven't even mentioned in their product description that the item is non returnable. They don't respond at all. Worst website, worst product and even worst customer experience

Order #*******. Didn't deliver as promised. Spoiled the occasion. No ownership. No status updates. Their delivery time period as well is till 10pm.we waited till then. Being hopeful. But no delivery... Very casual approach. Please avoid them

The cake was delivered 2 hours late and was not worth the price that is being charged. I had ordered a "happy birthday" stick worth 95. A bigger, better quality stick is of 70 bucks in the nearby supermarket. The cake was around 850 bucks and yet it was dry and not well baked as compared to the 400 Rs white forest in the nearby bakery. A company cannot make a sale just by keeping fancy names and concept and high price. It needs to serve the quality as well. Not a good first experience.