Igp

I ordered a plant as a gift to my friend. While plant was delivered properly, the accompanying message was not delivered which was quite embarrasing. When pointed out IGP offered 20% refund. This shows their casual attitude towards quality service! I think we should find an alternative service to deliver gifts etc..

I have been following up with IGP.com to get my order(Order ID - *******) delivered on time and was promised by a customer service agent that it would be expedited and delivered by 9pm today which never happened. I just called on customer service number and the agent 'Adnan' - misbehaved and tried to make fun of my issue! Please do not order from this website. It's a complete waste of time.

A order placed sufficiently in advance for Dhanteras gifting on Nov 9 was not delivered by IGP. However, I received an email confirmation that the item was delivered to the recipient.

Upon checking with IGP, they have the audacity to say we share the POD with you. And voila, the package was delivered on Nov 10 (more than 24 hours after their delivery confirmation to me).

Their tag line of "Light up Diwali with same day delivery" says a lot about what is VS. what they project!

The order is not delivered on time... too much of delay... and on contacting them multiple times there is no response from them... it's absolutely pathetic company... dosent even care to respond back... please do not order them..

Order placed previous day and confirmed... double checked with call center at 6 pm and they order still on track to deliver... called them 8 pm again and they said order order cancelled which never even informed us. WORST SERVICE EVER

Igp is a fraud site. The description they have given and the product is completely different.
I have ordered a cake from Igp, which said it is a fondant cake.
The cake which I have got is completely different and some cheap quality.
It was just a cheap frosting cake and that too of not good quality. Colors were different. Taste is not good and instead of writing message with icing, there was a cheap sticker.

I usually donot write review but this was very much needed. I used IGP for sending rakhi. The order was placed way before the occasion but today after over a week i'm still following up with the support team, trying to track where on this earth did my order go!
I was not even notified for once that the items wont receive on time. 2 orders each more than 3300 INR.

Nobody will ever reply to your mail. You have to literally beg to get any kind of response from them.

There are other services which are way better and reliable. Please do not waste your time money and energy here.

This is a cheating site... they charge you a premium but don't deliver the product.
I had ordered Rakhi along with kaju katli (sweets) for same day delivery but today id day 3 and my order is missing... they even charged me extra for same day delivery...
Don't trust the site... they don't deliver after taking money.

Ordered 10 orange gerberas. But was informed that they have only 5 of them and hence swapped with 5 white ones.

Was suppose to be delivered between 9 am to 1 pm. But delivery at 5 pm.

ALL FLOWERS ARE DEAD

Worst service with no customer support.
Ordered a product on 28th and was supposed to be on 30th for my friends wedding anniversary... But it was 15 days completed but not delivered yet. Called and mailed IGP 3 to 4 times but no proper response. My sincere request is not to opt for IGP

Worst Experience ever. I ordered Rakhi on 6th and my rakhi didn't even reach by 20th when 22nd was rakshabandhan, they offered me refund without even apologising. They don't even have any value for sentiments. Will never order from there

Im in Bangalore. I ordered two set of evil eye rakhis and a moustache cake for my brothers in Delhi. The rakhis were so pretty in the image. But my bad. They sent only one rakhi with horrible shaped moustache cake. But they sent a normal rakhi with a Ganesha on it. That too only one. Just imagine the state of my second brother who didn't receive the rakhi. How disrespectful it was.
Don't trust them guys. They don't deserve it.

Cheat and Fraud company. Sweets and tika ordered are still not delivered even after 10 days. Worst customer service. Who will eat sweets that is already 10 days old and still in transit from the last 10 days? IGP is not cancelling my order and also not refunding my amount. Cheat and Fraud company.

Extremely frustrating experience, they have o ethics and don't bother with customer pain. While placing the r it was showing delivery by 7th May where as they didn't deliver till 8th Mother's day. I got promise of attempting delivery next day i. E 9th May in 1st half of the day. Where as the delivery didn't happen as per the commitment of time. You guys have wasted my time, money and ruined Mother's day celebration. I will not recommend or purchase anything from IGP here onwards.

AVOID this website! I ordered a 'Coffee Mocha Cake' for my sister for her Birthday and they sent some horrible Butterscotch cake with 'Happy Rakhi' written on it. There's no International number to call on or a live chat option. AVOID! AVOID! AVOID!

I am USA ordered a 2 different rakhi 1. A set of 5 and other a set of 2 with dry fruits set of 3 and sweets for Imy brother in India. The only order My brother received was sweet package he did not receive any rakhi's and dry fruits. Made repetitive complaints and was successful in making 50 unresolved tickets. Till date I have not received single phone, or email about my complaints. I have not yet received any refund for the same. This is a repitative 2 nd year they $#*!ed up and no one want to response.

I had searched several stores for a particular personalized item for Raksha Bandhan for my brother and finally found it online at Igp.com. It is really good quality and worth buying it. Must check out the website :)

Overall great experience with placing order till delivery and the product is good too,beautiful!
Just make sure to put realistic image as the vase color is different shade sadly …rest all great

Order not delivered
Order no. *******
Date 9 may 2021
Time 8:33 pm
My contact: imsumitmehragmail.com
Order was not delivered
I request u all not to order from IGP.com as its 100 fake.
No value for sentiments
Its better to talk to local vendors
These people are fake..

I have used IGP a few times, first time was good, second time I used them order was delivered a day late (still ok) - but the most recent time I placed an order more than a week prior to the delivery date & it was sent in different parts (total of 4 items) one item was delivered on the date requested, one of the items 3 days after the scheduled delivery date - and the last 2 items are either lost, delivered to someone else or not dispatched 9 days AFTER the delivery date. I have contacted the service team and they are honestly useless - twice I've given them all the information & screenshots of order number and the tracking information - and twice they've come back to me saying we can't locate your order with your email address please send your order number - I have lost my patience with these muppets how clear can it be with the order number in the bloody screenshot - if only they bothered to look at the attachments!
Still ongoing and will post a further update (IF or WHEN) the rest of my order is delivered

This is totally fake app the online services is not good bcz my order was delivered incomplete because some items were missing when I open parcel. When i reached their team it took toooo much time and the money they returned me as gift voucher was less then the amount the items missing from my order so I am not satisfied with the service and I recommend to all of you plz not buy and order any items from igp

I recently had a great experience with the delivery of my order. The product arrived on time and was in great condition. I highly recommend this company for gifting purposes.

My Rakhi was never delivered and instead of refunding the cost they want to give a gift voucher worth 20 % of cost. Pathetic! As if i would ever use them again.