Igp

I made booking and then they have cancelled by saying there is no delivery partner in that location that too at the last moment.

They screwed my happiness.

I wish I could give a Zero rating.

Customer Service - Poor

Inventory management - Poor

Sales team - irresponsible & arrogant

Operations team - pathetic(Logo printing faulty)

Finance team - hahah.(3 times they had given me wrong invoice)

Organisation values of IGP- arrogance & negligence

Order with them only if you are ready to run behind them for receiving your product and get a substandard quality product.

At first after charging for same day delivery it was not delivered... Ans to add my issue going on only one delivered instead of 2... have called several time yesterday was promised second rakhee to be delivered by 10 pm by pratmesh and then by 11pm by omkar but no one showed with rakhee... now from morning alao i have tried been in hold for 20 min and then the phone just disconnects... it's been very frustrating dealing with IGP. Very very disappointing!

Post writing to the company several times about the poor quality of flowers they send - instead of improving they are becoming worse.

Taped the bottom of the flowers.

They took my money and delivered to wrong address which is 50 km away from my home. 50 km. Really. Oh man ur r such a $#*!ty site. I don't know how to report this guys... DO NOT ORDER FROM THEM!

I am extremely disatisfied from the servic i received for the rakhi occassion. Its an important festival to me and i tried to send rakhi to my brothers in US and india but i just get to know that none of them have received on time. I tried to track the package where one was showing cancelled with no valid reason and the one which was suppose to be deliver by 30th aug was still showing pending and now its tentative date has been changed to 29th sept. The only reason i chose igp same day delivery was so that my family will get the rakhi on time otherwise i would have chosen other methods of sending through courier services.
Tried emailing customer support, i did got the reply but its just the excuse. I feel like i have to send the ss of wtever m talking about. The person working at the customer service seems like he doesnt want to listen as he keeps on giving excuses and making me feel like i am just arguing for no reason.

I ordered cake and Lucky Bamboo as birthday wish for my relative.! Provided thrm correct address and phone number. They called several times pretending to confirm address. Did not deliver goods claimingme they are unable to find address.? I even provided them Google maps photos and clarified that today only Amazon n Flipkart delivered on that address. They again asked if they can deliver after bday passed. Out of frustation I asaid ok. Now they comeup with new excuse that good are perishable they cant deliver. They are cheat n fraud buisness. Neither they deliver nor do they refund. Please font waste times n money. They dont care about people emotions at all. On top of that they send email n msg to my relative to send returning gift to me

Soon after I placed an order on this website I started getting calls from telemarketers. My number is on the Do not call list. Be careful sharing your data with this website.

They failed on so many levels. They shipped the wrong item. On their website, there is an option to send a greeting card with a message and they didn't send with the order.

Worst product quality, once my order never delivered and never received refund either and one time I placed order one month before but still not delivered

My rakhi was never delivered. They don't even respond to any call or emails. Just pathetic. I should have done more research before ordering from this place.

DO NOT GO TO THEM.
Nothing is good about IGP, worst delivery, worst service, no understanding of sense.
They are charging INR 4000 for a $12 cake, and INR 2000 for 3miles delivery. After charging so heavily, they are not delivering it on time. It doesn't make any sense to deliver the cake next day after your birthday.

Recently placed the order with IGP.Com
Service was good
Delivery on time and product quality was excellent
Do recommend igp with your friends and family.
Happy Customer

I had orders a Fresh fruit cake, it was really good and fresh. The cake had the right balance of sweetness. I highly recommend IGP to everyone for sending out gifts!

To start with, entire Join ventures team is highly professional while taking the orders. They will mail you the photos, they will recieve the calls becuase they need entire (100% advance) money before delivering the goods. As soon as you pay them, they behave unprofessional, they will not pickup your calls in one go, you need to call them multiple times for the delivery date to which they give another person's no. For the followup. Then that person sends a mail to another person who will reply after a day saying we are checking the docket details internally & will share it shortly. Then you need to wait as nobody will respond to your calls. Finally when Diwali is on Monday, you get a mail on saturday morning stating your order is out for delivery & can be delivered anytime today when we already mailed them to cancel our order & process for refund. As it is not possible for us to deliver all gift items in a day or two. The quantity ordered was 50 & no one can distribute it in 2 days if you are living in a cosmopolitan city like Pune. For refund, we are still waiting for the concerned team's mail. No reply from them in past 2 days. Briefly,
A pathetic/disastrous experience with Join Ventures. If you have to take my opinion, then hire some other professionals, instead of the unprofessionals like Join Ventures. Rated 1 star, as i dont have any option of 0 at reviews section.

I had placed an order for a PERSONALIZED NIGHT LAMP, on SEPTEMBER 25th, paid up the amount for the product and the exorbitant delivery charges. The product was to be delivered on october 8th.
I have been tracking the progress online, on calls, on mails and every time the ignorant customer service agents would reply that the product is being made at the warehouse and it would be despatched on time...
I have called just about 10 minutes ago and was told THE WAREHOUSE IS CLOSED ON SUNDAYS AND THEY HAVE NO CLUE IF THE PRODUCT IS READY AND WOULD INITIATE A REFUND!
ABSOLUTELY LOUSY SERVICE!
EXTREMELY IGNORANT AND DUMB CUSTOMER SERICE AGENTS!

TOTALLY FRAUDULENT COMPANY!

NEEDS TO BE SHUT DOWN IMMEDIATELY!

This is a fraud money looting company by delivering low quality items and change the item which we selected and ordered.

Don't trust this app because i send rakhi but my brother didn't received yet I email to many times But they not give me response

Have always been pleased with their service and on-time delivery.
Extremely customer friendly and value for money.
Highly recommended

Deceived of what they show on their website and what was delivered. Disgusting, Outrageous Shameful!

Never order from IGP. My rakshabandhan got spoiled. They don't reply. Even today my brother dd nt get Rakhi in Bahrain
Hopeless. Total fraudsters

Phle payment vagaira krwa lenge uske baad jb deliver nhi kr payega product tym se toh images clear nhi thi faltu ke excuses denge agr photo clear nhi hoti toh payment hoti hi nhi bhut hi ghatiya site hai na hi customer care ko baat krne ki tameej

Everything delivered on time and Packed as described in pics
Chocolate was fresh and delicious
Great service