IHeartDogs

I requested to review how much they donate but they directed me towards their charity partner.

This leads me to believe that if you make a "100%" donation, they're doing some funky stuff in between your donation and getting it to their charity partner.

This is my go-to place when a loved one of mine has lost their dog. My dogs mean the world to me and I have many close friends that feel the same way. I have used iheartdogs twice now and both friends were blown away by receiving a surprise gift after the loss of their best friend. Plus, iheartdogs give back to shelter animals. I highly recommend sending anyone who loses a pet a gift from this site. It ships fast, it's high quality materials and it helps the owners have something to remember their pets by.

I ordered cbd treats for my Yorkie over three months ago, still haven't received them, apparently UPS has them somewhere? I would just like to cancel this order and be reimbursed my $100. I will never order from you guys again!

I have purchased from them many many times and am very happy. I love that they are helping shelter dogs. I have gotten many free items from them over the past few months when they have offered them. I had one issue with not receiving an order in a timely manner and the customer service was great! It was through email and did take a few days but I understand what's it like to work in a busy business and to have entitled impatient people breathing down your neck all the time over every single tiny little inconvenience, so I don't treat others like that. Most people in this world are just impossible to please and run straight to the internet to write bad reviews over the stupidest things. They took care of my issue very well, not only did the refund me but they also still shipped my order out, plus sent it out again so i got double the products for free! I look for their emails every day to see what is being offered and check out their site all the time. I just love it!

I ordered a key necklace today in memory of my best friend dog (Gypsy) who passed away about 6 months ago after 13 years of companionship. Whenever I wear this, it will remind me of her and the other animals out there. May they all be blessed and find love in their short lives.

While I am a fan of all things "dog", and the interesting products offered by this site.The low quality of their shirts is something you would expect from China. The shirt I ordered for my daughter was stiff, scratchy and smaller than expected. The printed message on the shirt looked faded and not crisp lettering. I don't want my money back because it allegedly goes to a good cause, but I won't order anything from this site in the future.

I ordered a T-shirt in a size medium. I was told 10-14 business days. It got here in 6. The shirt itself is adorable and fits perfectly. It seems like decent quality but I haven't worn it enough to tell if it will wear down quickly. I did email them back to show them a picture of my pup, since their initial email says they would love that. They responded that day to say thank you and were very polite in general. I would definitely order from them again.

First time order took forever to arrive so I give them another chance thinking it's a fluke. Can't check or ask status of items until after 14 days Just to find out it was never processed. Waited again another problem don't have the color I ordered. Finally ships you would think after waiting a month they would have the decency to ship it a little faster. Nope still waiting. You know the saying once bitten twice shy never again.

I heart dogs has really fun and cool t-shirts and other stuff related to dogs. They also send e-mail alerts on any relevant news like pet food recalls and very touching stories. Everything they sell results in a donation to a dog related charity. The products are not overpriced and good quality. One of my favorite places on browse.

Good source of information for anything dog. Weather it is training, cleaning, caring for, feeding, tips on cleaning urine from carpets and hardwood floors, more recommendations than you can count. Stop by and visit you will be happy.

I have purchased many things from this site and everything has been very nice, good quality. The one time I had an issue they replaced the item and apologized! One of my go to sites for gifts for dog lovers.

As a dog lover, I love this site's shirts and their mission. Keep keepin on! The fact that you guys are donating to charity is so cool. Thanks for helping all the little pups out there who can't help themselves.

I ordered a bracelet and key chain for my sister for Christmas to remember her rottie that had passed away this was all she was talking about so ok I will get it for her. The web site is nice and everything you buy helps shelter dogs so it's a win- win deal. I got confirmation that my items would be shipping from Idaho and would arrive in about 10days (not bad I'm in Michigan) but the greatest part is it was here 2 days after ordering! Great service I have before and will be ordering from them again! Check them out great site and great cause!

I ordered some items from this website. Received the wrong item. Reached out to them via email and followed their process to request a replacement of my wrong item. It has been many days and I have received 0 response. Emailing them is the only way to get to them... no phone number to call. I am very disappointed in their service.

Purchased a personalized t-shirt that ended up being sized very differently than the size chart and lacking in quality IMO. I emailed customer service, not to request a return, because it's personalized and because this company claims to donate to shelters so I don't want to rescind the donation my purchase supposedly made. I just wanted to leave a review of my purchase. Never heard back from them. I question all the positive reviews of this item, as well as the overall credibility of this company and would not recommend them or purchase from them again. I prefer my donations to be directly made anyway.

I have ordered several items from this wonderful website and I haven't been disappointed yet. With each purchase you make you help feed several shelter dogs. Their products are made with high quality materials. My dogs really love the dental sticks and I love the awesome short and long sleeved t-shirts.

As a first time buyer I was extremely disappointed with the bracelet I bought. It was ridiculously big (I am average size - not petite) and one of the charms, a heart, was all discolored. I contacted the company about returning and to inquire about a return label which I learned they don't provide. But most frustrating was that there is no phone number and I had to email them 6 times to get a straight answer, While they refunded me for the item + $4.99 for shipping to me, I still had to buy a padded envelope, stand in line at the PO, and pay for return shipping for a defective item. Shipping back to them (even with the added amount of proof of receipt) was $3.50 - so they are over-charging for shipping. This whole experience cost me time, money, and aggravation, so never again.

I ordered a simple $5 decal in early August. I was notified that it shipped August 15. I contacted several times, only to be told that there was no tracking available and it was only considered lost after 14 days. In early September, I gave up and cancelled. They had no explanation.

I ordered from Chewy.com and received an intact order in 2 days.

I want to support this charity-based business but they make it impossible to do so.

Just send a donation to the ASPCA. It's less frustrating.

Ordering merchandise on your site is HORRIBLE! I try over and over again and no success! SO Frustrating! I click live view, then site won't let me advance to pay. I don't click Live view and all the other ordering attempts show up and price is like $120. No place to correct order amount.

They claim that is indestructible however, my Boxer had it in pieces, with fifteen minutes.

I have contacted then, because the "claim" that is indestructible, WRONG!

However, they will will not reply me... lol

P.S., this is. Or the first time, that I have had issues with their so call, "indescribable toys"! This is actually the fifth time.

So I will NEVER again, make any purchase via iheatdogs!

I switched from another well known joint supplement that my dog was doing very well on. The I heart dog supplements have a very strong odor that fills my cabinet. My other dogs won't eat it. Since my dog has been on I heart dogs supplement, she has become much less able to climb 4 stairs to come inside. I feel there are many websites that milk your money with NO REGARD FOR THE ACTUAL ANIMAL! Beware, do your homework. I'm going back to the original supplement that actually helped my dog. I feel bad for my girl that I switched in the first place!

Who doesn't want to help people that are helping dogs? That's the trap! This company may care about dogs but they certainly don't care about humans. They lead you to believe you are helping to feed dogs, but it's at the expense of your happiness. Don't ever expect to speak with someone at this company. They are set up to only respond via email AND they give themselves several days to respond, not hours…precious time that could help you as a consumer to be better informed on your purchasing decisions and lead times. They will bait you into purchasing items that are not even available…tying up your money and stealing your time. They are based on greed alone, don't be fooled by their crafty website as it simply a front. I was told my order shipped, when it arrived, 1 of 5 items that were paid for were included. 13 days later after several emails to find my order, they finally tell me the items ordered were never available to begin with even though their website clearly advertised the opposite. Now I'm waiting on getting money back and only days to find replacement Christmas gifts.

Spent a lot of money on a meaningful present for my grandmother for Christmas. The gift arrived 2 days prior and they had labeled it correctly but send me a completely wrong item. One that was about 90$ cheaper than my original purchase. I have been unable to reach anyone as they have no phone number and will not respond via facebook or email. The one email I did get just re sent my original order and they tried to tell me I accidentally ordered my ACTUAL order and then have not responded since I told then I was aware of what I ordered but DID NOT WANT the 4 CHEAP rubber glasses I got instead. Worst customer service and I hope people read this to avoid your scam.