IHOP

Wonderful meal. Service was excellent. Manager A. J. is doing a fabulous job of revamping the staff with TOP of the line skills coupled with great manners.
Best pancakes ever, all 4 means ordered were fabulous.

Customer service is horrible, the servers don't smile nothing seems like they hate there jobs! Food wise: bacon is so small and not even cooked properly, burgers are made with a lot of seasoning and sometime the meat is raw and they refuse to make a new one, the pancakes are fluffy and dry, the salad needs to be tossed more, milkshakes are good, they over price you for a soda
Ordering for Uber eats etc. they forget half of your order and don't replace it or try to make accommodations

My family and I were thrilled to come in and get some breakfast after a long day of work and school! Ordered drinks and didn't receive them for over 12 mins. We waited a 1 hour for our food. We eventually just left. On top of that the people at the other table showed up after us and got there food before us. such a horrible experience, I would never recommend that restaurant to anyone, nor put my kiddos through that again!

I've been there one waitress no hostess no manager no busser slow no smile not many people there. I left my laptop charger there and they said next day was nowhere to be found after she was rude to me while I was waiting for my ride to pick me up :( to bad I like their food n 24 hours service crap n dishonesty :( tried going back twice because I like food and it's close walked out noone there and pretty much ignored :(

Visited 2/29/2024. No heat. Extremely cold with A/C on. Food great! Will not return. Left receipt on table.

IHOP in Phoenix on 20 ave and Northern in Phoenix is the worsed IHOP. They have homeless hanging around day and night, they go in and use bathrooms for drugs,and bathing. Thy sleep all over there use outside for bathrooms. IHOP does not care. They serve burnt coffee, burrito has crap on outside,eggs are not eggs,bacon sandwich is not cooked, servers are dirty & so is restaurant. Awful management

IHOP has good food and friendly good service. My problem is cleanliness. Almost every time we go there is a dirty fork or table is not that clean or a sticky seat. I just hope the food in the back is getting more attention.

Johnson city, or Kingsport, TN never answer their phone, only gives fax signal after several rings. Must order online only! And must enter credit card to pay in order to place the order. Ridiculous. Always very slow service and no one wants to wait on you.

Ordered the basic bacon and cheese omelet, hash browns and a drink from my phone for carry out. Took nearly 50 minutes to get my food. I known businesses are short staffed these days but 50 minutes is a bit ridiculous for such a simple order.

The food was good. But the waitress had a horrible attitude. Told her we need her to clean the table. She never did. She would pass by like if we won't there. We had to wave down the man that was cleaning the table to come Clean it. At the time to pay gave us the ticket turn around and left later she came to get the money changed us we felt like if we were a bother to her. It the blonde lady that works there horrible person. Never again will we go there glad they open another IHOP in Palmhurst.

I order a DoorDash order 7:05pm today. I receive some parts of my order. I've calling the 28 times and first two times it rung someone answered and hung up I've been calling sense and still haven't gotten through to someone I spent 47.00 to only received at least 15.00 worth of food

Elias was amazing. We came in to ihop in Jacksonville North Carolina armrichmond's highway and was greeted like I was entering a friend's home. Elias was warm and welcoming and continued to check on us and make sure that We had everything we needed. I will be back just for his great service.

The food at IHOP is just amazing. Pancakes and shakes are my favorite. The only problem I have is the attitude of staff. Basics of service is missing. Almost every time i go there, tables are not cleaned. I will give them one more chance and if service does not get better no more will I return.

Went in to order gluten free pancakes they took my order only to tell me they didn't have anything to make them with then they charged me full price for the meal. Never again eating at the dump. They need to go out of business.

It smells like a we dog in the restaurant. I'm here to have a heart transplant and wanted to eat my favorite before surgery… which was there pancakes. I reach to pour the syrup it's nothing but water and syrup… I asked the waitress to taste the syrup she replied that's exactly what it's water and syrup. It's like the diluted the syrup with water… the waitress continues to bring me a total of 5 different syrup. All the same. Management did not come out when I asked to speak with them they just told her to remake my meal. There wasn't a point in remaking the meal if the syrup wasn't right. They was not busy at all for the manager not to come out to see what a customer wants it was my husband and I and 2 other guys in the whole ihop.she did not want to refund me my money. But the kind waitress removed the meal because she knew it wasn't being handled right by management… this date visited was September 18 around 10:30 my husband had the steak mean and I had pancakes and a burger.

I ordered a waffle and egg breakfast and it was delivered by Doordash. The restaurant is approximately 8 minutes away from my home and when the food arrived it was really cold. I had to warm it up in the microwave. I took one bite of the bacon and it tasted really bad like it was spoiled. I complained to Doordash and got a credit. But everytime I order from IHOP there's a issue.

I was having a craving for breakfast for lunch so went into Ihop on a busy sunday afternoon. The wait was barely over 10 min even though they where Slammed with customers. The coffee was fresh and delicious. The food was even better. Like I said they had loads of customers but the staff was really up beat and happy and the food was great at a great price. Yup, I will be going back again and again

The stupid ihop website which is very old, kept telling me to change my password over and over.again. It has ridiculous requirements for a password. I followed their directions over annd over and it kept telling me to change password over and over. They need a newer more competently managed website.

I was always spectacle about going to I hope because mostly what I have heard about the chain the last few years. I went to the Cypress location outside Houston and was pleasantly surprised how good the food and service was

I do like their food and their prices are reasonable but their service is not always the greatest. I have received good service and not so great service. I think that they could use some help in their customers service area, servers and hosts.

108 pauline drive York Pa. I ordered a country fried stake they forgot my gravy. So I had to return the food. They told me they would give me a fresh order and they just recooked my meal and everything was hard dry and over cooked. It was a complete waste of money I had to throw it out. Never again!

Sammie (the manager or owner) greeted us as soon as we arrived with a smile! He took great care of us by taking our order and getting us seated within 6 mins (they we busy)! He really went above and beyond! Made our Sunday a great one!

I visited the IHOP in Pleasanton, Texas on July 31,2023. The server, Michelle, greeted me pleasantly and immediately when I arrived and led me to my table. She asked what I wanted to drink. I ordered coffee and she brought a fresh pot of coffee right away and asked if I was ready to order. I asked to wait a few minutes to review the menu she provided and she complied. She returned a few minutes later when I was ready to order. I placed my order with her and the wait time was minimal to receive my food. She returned frequently to ask if I needed anything and to ensure my meal was satisfactory, which it was. I thoroughly enjoyed my meal. Michelle returned frequently to ensure I had everything I wanted. Michelle was friendly all through my experience at IHOP in Pleasanton Texas. Upon leaving, Michelle was gracious, wished me a pleasant evening and wished me good blessings. I look forward to my next meal at that location.